Home Phone: 330-467-6638 Mobile Phone: 330-907-3480 E-mail: gd103e59a@westpost.n et CAREER PROFILE -Result oriented professional with proven ability to resolve complex problems; h istory of significant contributions and successes, recognized for ability to exe cute on highly visible and challenging initiatives -Natural leader skilled in project management, monitoring, compliance, training, service, developing and motivating teams to exemplary performance; expert quali fications in identifying needs and opportunities to accelerate expansion and imp rove services, experienced and high achievement analyst Regulatory Compliance Project Management Change Management Process Improvement Strategic Planning Training and Development Employee Development Public Speaking Presentation Delivery Technical Assistance EXPERIENCE SENIOR PROGRAM ANALYST, DHHS/ACF/ORR, CTR/GDIT, Washington, D.C. (12/09-Present) Serving as primary federal liaison and analyst for the states of Michigan, Arizo na, Idaho, Nebraska, Ohio, Indiana, Illinois and Maine Managing 15 million School Impact Grant to 36 States Monitoring assigned states/programs and participating in team monitoring of vari ous state administered programs Developing work plans to gather and analyze Annual Outcome Goal Plans for all fi fty states and D.C. by implementing and utilizing Government Performance and Res ults Act - PARTS measurement system Serving as a liaison to the DHHS Administration of Children and Families on prog ram measurement issues and gathering analysis for General Accounting Office on b udget justification data Contributing member to the national Health Team initiatives and assigned point o f contact for health reform with certain federal departments Maintaining current knowledge of relevant technologies and helping to develop ne w data systems by contributing to the Database Workgroup on future database need s and On-Line Data Collection improvements Contributing to the NSC reform initiative and providing technical assistance to states and other grantees Assisting in grant announcement development, review and recommendation of grant applications within ACF and other federal departments Analyzing user needs and performing research and functional analysis on a variet y of projects Providing support to the Division of Assistance and its ten programs administere d by the states Analyzing client needs to determine program measurement and monitoring requireme nts, performing assessments to identify required measures, monitoring tasks and identifying required resources Assisting in planning and executing national stakeholders consultation and devel oping action plan Contributing to federal administration transparency by working with states in de veloping state overviews for web content DIRECTOR OF RESETTLEMENT, International Institute of Akron, Ohio (1/99-10/09) Executed four major federal contracts, programs funded by the Dpt. of State, DHH S and Ohio DJFS Reviewed overseas documentation, analyzed and approved assurances with the U.S. government Ensured sponsorship and resettlement of refugees from various world regions into the local community Extensively interacted with national headquarters and other national and interna tional organizations Designed and developed programs, ensured coordination of services and approved s ervice plans Guided project management and program objective setting by managers and program assistants Monitored compliance and adherence to strict federal, state and county procedure s and guidelines Ensured cost control, initiated budget planning, conducted data analysis and gen erated various reports Developed staff training and client orientation manuals; hired, trained, supervi sed and evaluated staff Developed support systems; training manuals for volunteers and retained network of community resources Provided technical assistance to community on social, immigrant and refugee issu es Developed partnerships with other service providers to secure opportunities for clients MAJOR ACCOMPLISHMENTS The official reviews of managed programs have continuously described them to be a model and commended the leadership in development, strategies, compliance and for addressing program needs, meeting goals and objectives, using appropriate me thods and succeeding in program results and outcomes CLIENT SERVICE AND COMMUNITY SUPPORT DEVELOPMENT Many of the innovative service ideas adopted by federal, state and national netw ork agencies Produced service models that serve as a resource for all network agencies on a n ational web site Provided assistance and high quality of service to a record number of clients ev er served by local agency Provided hundreds of community orientations to clients resulting in faster commu nity integration Initiated and actively and regularly participated and contributed to five local coalitions and committees Developed, organized and executed seven small supporting programs geared to incr ease client support Recruited and trained hundreds of volunteers for the organization, benefiting th ousands of clients Recruited, trained and supervised more than thirty interns from local universiti es and colleges STAFF DEVELOPMENT Successfully hired, trained and managed staff of twenty: managers, program assis tants and contractors PUBLIC RELATIONS Made presentations on the national level at conferences and seminars Presented service approaches to various entities - schools, hospitals, governmen t and businesses Organized many public events in the Akron and Cleveland area and generated publi c awareness Generated more than twenty five front page articles in newspapers, appeared on T V and radio stations LEADERSHIP AND AWARDS Served two terms as Chair of the State of Ohio Refugee Advisory Council Led advocacy initiatives in the US Congress Received community awards for issues of cultural diversity and housing for low-i ncome populations INNOVATIVE INITIATIVES Proposed and presented new data system approach for federal data collection on v arious programs and services Proposed program reform inclusive of current trends and needs and reflective of successes and challenges Established new and highly successful Preferred Community Program at a local lev el In partnership with local bank established new Financial Literacy Program Organized first ever Ohio TOT training on Health and Nutrition with eight state agencies participating Organized successful public events for the annual release of the World Refugee S urvey Organized successful new mentoring project connecting refugee students with the best US born students EDUCATION Faculty of Law, University of Sarajevo, Diploma Cleveland-Marshall College of Law, Attended SPECIAL TRAINING AND ACTIVITIES SOFTWARE: MS Office - Word, Excel, Access, Power Point, Internet and various med ia software LANGUAGES: Fluent in Serbo-Croatian and Russian and conversant in Bulgarian, Slo vak, Macedonian and Ukrainian, learning Spanish MEDIA TRAINING: Washington D.C. Two week National Immigration Forum specialized training on public speech, newspaper, radio and television interviews, press re leases and announcements ACTIVITIES: Weekly radio program producer/host on 91.3 FM/The Summit from 1999 t o 2010 Founder and manager for eight years of a amateur soccer club, member of US Socce r Federation