Greg S.

Chikasawa
348 Calle Larios
Camarillo, CA 93010
(805) 415-8246
gcfa3996@westpost.net

SUMMARY OF QUALIFICATIONS
Over eight years of retail management experience. Expertise in customer service
, employee management, general sales, inventory, ordering, cash management, poin
t of sale systems, product knowledge, and strategic planning. Experience with a
ll aspects of store marketing and merchandising. Expertise in electronics, comp
uters, retail media, video games and systems, and comics and collectibles.
WORK EXPERIENCE
2009-2010 Verizon/MarketStar- Customer Sales Representative
Achieved sales goals set by the client and MarketStar management. Educated cust
omers on Verizon products and services. Provided support and execution of custo
mer order processing on a daily basis, Established and maintained a timely and e
ffective communication with the manager, effectively completed assigned reportin
g functions.
2007-2008 SONY Electronics - Assistant Store Manager
Responsible for all aspects of day-to-day store management. Supervised, set goa
ls, and assigned tasks to 12 employees. Opened and closed. Oversaw new Sony cr
edit card application processing. Tracked year to date sales profits daily. Pe
rformed customer service, product sales, cash management and reconciliation, and
inventory shipping and receiving. Extensive working knowledge of current Sony
Electronics inventory.

2006-2007 GameStop - Assistant Store Manager

Responsible for all aspects of day-to-day store management. Supervised, set goa
ls, and assigned tasks to ten employees. Opened and closed. Oversaw all invent
ory ordering, shipping and receiving. Oversaw product marketing, merchandising
and promotion. Tracked all sales profits and quotas including calculating daily
, monthly, and annual sales profits and cataloged them into the store's profit m
anuals. Performed product sales, customer service, cash management and reconcil
iation. Extensive working knowledge of GameStop and industry products and trend
s.

1999-2006 MegaCity Comics and Toys - General Store Manager

Responsible for complete store management. Increased sales by 50% year over yea
r for six years. Increased average sales ticket leading to greater profitabilit
y. Decreased costs by optimizing personnel. Diversified and increased customer
base. Devised and oversaw all marketing, merchandising and promotion of produc
ts. Increased brand awareness in the local community by providing unique produc
t expertise to customers and organizing product-themed social events.
Supervised, trained, and assigned tasks to several employees. Opened and closed
. Performed all inventory planning, ordering, shipping and receiving. Performe
d product sales, customer service, cash management and reconciliation. Extensiv
e knowledge of store and industry products and trends.
OTHER EMPLOYMENT
1998-1999 (temporary positions)
CII Technologies Kilovac Division - Mechanical Assembler
Assembled relays for a broad range of electrical applications. Examined product
blueprints to determine optimal configuration. Soldered components, capacitors
, transistors, resistors, and utilized test equipment to create end products. W
orked timely and efficiently to meet multiple daily deadlines and quotas.
Computer Parts Unlimited and Data Exchange - Technician
Tested and repaired CD-ROM drives. Repaired ink-jet printers.
EDUCATION
1996-1998 ITT Technical Institute
Associate of Applied Science Degree in Electronics Engineering Technology
GPA 3.3; Honor Roll and Perfect Attendance Award 1996-1998
OTHER SKILLS
Working knowledge of Mac/PC: Microsoft Word, Excel, and Adobe Photoshop.
Working knowledge of basic electronics, computers, digital circuits, AC/DC analy
zing, DC power supply, logic probe/pulsar and function generators.