Martha Lentz

4701 Carmel Vista Lane

Charlotte, NC 28226
704-906-0547
Personal Health Care Solutions 2002 Current
Owner
I am a Professional Certified Geriatric Care Manager and Patient Advocate provid
ing personalized services to assist older adults and their families. In additio
n to providing comprehensive case management assessments and recommendations, I
assist with financial and insurance questions. While striving to give families
alternatives and options, I offer advice on eligibility requirements for private
and public services. In times of crisis, I will assist families with setting u
p home care or finding placement in appropriate residences. I work closely with
Physicians, Home Care Agencies, Hospital Case Managers, Senior Care Residences,
Insurance Companies, Medicare and Medicaid.
Resources for Senior Living 2001 20
02
Executive Director, The Laurels and The Haven in Highland Creek
I was responsible for the operations of two assisted living residences, one trad
itional and another for residents with Alzheimers and related dementia diagnoses
. It was my responsibility to administer the budget and maintain high quality s
ervices for the residents in a safe, clean and cheerful environment.
Coventry Health Care of the Carolinas, Inc.
1999 -2000
Director, Network Operations
I was responsible for contract negotiations and implementation, medical and util
ization management and quality assurance for HMO, POS and PPO products. It was
my responsibility to manage the successful delegation of the managed Medicaid pr
oduct in Mecklenburg County.
Carolinas HealthCare System 1995 1999
Vice President, Managed Health Resources
I was responsible for managed care contracting, operations and relationships for
Carolinas HealthCare System (CHCS) which accounted for more than 60 % of the an
nual revenue. It was my responsibility to develop a system wide Clinical Care M
anagement Department responsible for over 70,000 discharges per year. I also ma
naged the Third Party Administrator (TPA) for CHCS which paid claims for all CHC
S employees under the self insured insurance plan.
Prudential Insurance Company 1992 1995
Manager of Provider Relations and Member Services
I managed the Provider Relations and Member Services departments in Charlotte an
d Texas, involving multiple provider networks, physician recruitment, contract m
anagement and development of hospital relationships and ancillary networks.
CIGNA, Houston, Texas 1991 1992
Manager of Contracting and PPO Development
I was responsible for the development and ongoing management of PPO markets in a
six-state region. I worked closely with large multi-state employers and nation
al account sales offices to develop and support PPO markets.
New York Life (Sanus/HealthPlus) Houston and Washington, DC
1985 -1991
Director of Provider Relations, Medicare Services and New Products
I was responsible for recruitment, contract negotiations and provider network ma
nagement. I directed the startup, marketing, sales, regulatory compliance, manag
ement and day to day operations of one of the first HMO Medicare Programs in the
country.

Education
Master of Science, Gerontology
University of Southern California
Master, Public Administration
University of Southern California
BS, Biology, Queens College, Charlotte, NC

PROFESSIONAL LICENSES AND CERTIFICATIONS

Certified Care Manager, National Academy of Certified Care Managers
Licensed Administrator for Assisted Living Residences
Licensed NC Life and Health Insurance Agent
Licensed Medicare Supplement/Long-Term Care Agent
Advanced Professional, National Association of Professional Geriatric Care Manag
ers