OBJECTIVE:

To apply service technician repair, maintenance and troubleshooting experience t

o a position with a dynamic organization and make valuable contributions to comp
any objectives.
SUMMARY:
Over 20 years experience in electrical, electronic, and mechanical systems maint
enance, missile systems maintenance, calibration and repair activities, computer
and electrical systems upgrading and verification, field operations and supervi
sion. Skilled in fabricating, assembling, inspecting, repairing and ordering par
ts for commercial and industrial automation equipment. Proficient in determining
serviceability of various electrical and electromechanical devices including co
mputer systems hardware and software, controllers, input/output modules, AC/DC d
rives and servomotors. Analysis of SLC/PLC operations during program verificati
on. Provided technical support and assistance to quality control and engineering
departments. Provided military logistical support to senior and junior staff me
mbers for teleconference operations. Practiced COMSEC during all communications
transmissions. Proficient in word processing, spreadsheet and database applicati
ons. Secret security clearance.
SOFTWARE & APPLICATIONS EXPERIENCE:
MS Office 2010, 2007
BCS3 - Battle Command Sustainment Support System
CPOF - Command Post Of the Future
SDA - Software Development Application
Java
Unix
Python
HTML
AT&T Global Network Client
Contivity VPN Client
BICOS
KOMPOS
Vantive
WORK EXPERIENCE: CUSTOMER SERVICE ENGINEER - Bowe Bell & Howell, Birmingham, AL
1998 - Present
Perform monthly preventive maintenance and repair activities on contract custome
r mail processing systems. Provide continuous 7x24 on-call support for resident
and non-resident area sites. Maintain machines at high levels of operation neces
sary for high-speed, 24X7 operation. Perform regular computer system updates. Co
mplete factory change orders on hardware and software. Log all work activities i
nto employer database for tracking parts and activities. Maintaine regular commu
nication with supervisor and area associates using all forms of telecommunicatio
ns.
__Currently team member where site received Service Pride Awards for 2007 and 20
08.
__System Administrator for twelve computer systems needed to support daily mail
processing operations.
__Successfully installed, configured and verified necessary Y2K compliant comput
er systems and related software.
__Dismantled, reassembled and tested site contract equipment during several oper
ations site relocations.
__Solely accountable for 24-hour support for several years at state-of-the-art o
perations facility.
SECTION CHIEF, SIGNAL SUPPORT SYSTEMS SPECIALIST, Army National Guard, Birmingha
m, AL 1998 - Present
Voluntarily deployed to Kandahar, Afghanistan in support of Operation Enduring F
reedom from October 2009 to October 2010. Supervised and performed quality assur
ance measures on work completed by all missile system repair sections within the
company. Ensured all repairs were properly made and documented. Determined prio
rity of work for section, established daily work schedules and computed man-hour
s required for work. Provided technical guidance in determining serviceability a
nd disposition of faulty assemblies, subassemblies and components. Prepared repo
rts on jobs completed, job dispositions and requisitioned components.
__Officially recognized by the area Command Sergeant Major for outstanding perfo
rmance during OEF 2010 .
__Served as company Enlisted Promotion Points System (EPPS) coordinator, conduct
ing counseling and reporting on promotion status for enlisted members.
__Officially recognized by the Battalion Commander for outstanding performance d
uring the 2004 Field Training Exercise.
__Served on two-day statewide promotion board for conducting records review and
status of all eligible soldiers.
ELECTRICAL LEAD, INDUSTRIAL AUTOMATION - Automation Technologies Industries, Bir
mingham AL 1995 - 98
Maintained lead position on electrical/electromechanical assembly team. Performe
d duties of electrical foreman, insuring accuracy of schematics and blueprints i
ssued to crew. Determined device and component location for up to seven technici
ans and mechanics.
Assembled machine pneumatics, optics, electrical, etc., to operate correctly and
according to schematic and requirements.
__Guided crew to meet assembly completion deadlines, ensuring machines built per
formed correctly in function and within desired time-cycle constraints.
__Successfully managed project electrical assembly for approximately 150 individ
ual machines.
__Was instrumental in establishing a perfect crew safety record for work related
injuries with zero incidents.
__Instructed college level electronics courses to co-workers and customers seeki
ng continued education certificates.
EDUCATION & TRAINING:
Central Texas College - Killeen, TX
University Of Alabama at Birmingham - Birmingham, AL
Jacksonville State University - Jacksonville, AL
{62 credit hours towards a degree in Computer Science - Software Engineering}
CERTIFICATES:
Certificate, DOD Information Assurance Security Officer Certification Course - U
.S. Army
Certificate, DOD Information Assurance Awareness Course - U.S. Army
Certificate, DOD Antiterrorism Level I Training Course - U.S. Army
Certificate, DOD HAZMAT Course - U.S. Army
Certificate, Army Accident Avoidance Course - U.S. Army
Certificate, 310 Cutter Course - Bowe Bell & Howell
Certificate, Marathon Course - Bowe Bell & Howell
Certificate, Input Channel Course - Bowe Bell & Howell
Certificate, AUI/DCS Course - Bowe Bell & Howell
Certificate, BH 4000 Course - Bowe Bell & Howell
Certificate, Computer Literacy Course - U.S. Army
Certificate, Combat Lifesaver Course - U.S. Army
Certificate, Jetstar 3000 Course - Bell & Howell
Certificate, Cutter/AIM Course - Bell & Howell
Certificate, MS 500 Basic - Bell & Howell
Certificate, Basic Non-Commissioned Officer Course - U.S. Army
Certificate, Primary Leadership Development Course - U.S. Army
Certificate, Parachute Rigger Course - U.S. Army Quartermaster School
Certificate, TOW/Dragon Repair Course - U.S. Army Ordinance Missile & Munitions
School [Honor Graduate]
SALARY HISTORY:
1998 - Present $24,900 - $40,200
1995 - 1998 $17,600 - $20,800
REFERENCES AVAILABLE UPON REQUEST