Kathy Corso

24 Mass Ave #2, Meredith, NH 03253

(Home) 603.520.4916
Education:
High School: Half Hollow Hills High School East, Dix Hill, NY 11747
Diploma Majoring in Secretarial and Business
Trade School: Katharine Gibbs Secretarial School, Huntington, NY 11746
Executive Secretarial Diploma
Employment Experience:
(November/2007 to Present) Laconia Clinic / LRGH
Patient Relations/Financial Services 724 Main Street, Laconia, NH 03246
603.524.5151
(January/2005 - November/2007) Belknap Family Health Care / LRGH
Medical Secretary 238 Daniel Webster Hwy, Meredith, NH 03253
603.279.7433
(September/2002 - January/2005) Plymouth General Surgery
Medical Secretary 19 Avery Street, Plymouth, NH 03264
603.536.5670
(November/1997 - June/2002) The Pines Speedway (Wentworth, NH)
Manager/Race Director Canaan Speedway (Canaan, NH)
603.253.8205
As a Patient Relations Representative & Medical Secretary...
I worked independently. I met with patients, face to face, to discuss and solve
billing, insurance and financial issues. To work out payment arrangements for t
hose with financial hardships. Daily, I posted payments and applied adjustments
to patientsa accounts. Reconciled my money at the end of each day. Worked closel
y with medical and billing staff to resolve patient complaints. I scheduled appo
intments, prepared billing, confirmation calls, dispersed invoices, prepared cha
rts, greeted patients, updated charts and patient information, created numerous
master forms and form letters, handled very busy phones, dealt with insurances,
performed all secretarial and general office duties and was the Office Manageras
assistant.
As a Manager and Race Director...
I supervised approximately 12 people, 40+ race drivers, was head scorer, acquir
ed sponsors, raised money, ordered products, organized each race event, disperse
d information to numerous publications, radio stations and web sites, created al
l business forms, wrote press releases, organized functions and special events (
autograph sessions with NASCAR drivers) and over saw operations.
Other Qualities...
I was a licensed EMT, and have attended HIPPA and Front Desk Security seminars
. I am experienced in Microsoft Word & Word Perfect, extremely experienced on th
e Web and very creative with designing forms, brochures, etc. I am very outgoing
, friendly, and I speak very well in public. I am not easily intimidated and I
am dedicated. I work very well under pressure and have always met deadlines. At
a time when my superior was tragically ataken from usa due to a fatal accident,
I continued to keep our department up and running at a high standard of quality
. Additional hours were worked, professionalism was maintained, and at the end
of the day, the job was always completed.
Kathy Corso
24 Mass Ave #2, Meredith, NH 03253
603.520.4916
Dear Sir or Madam:
Thank you for taking time to review my enclosed resume. You will see that I ha
ve been a medical secretary for many years and enjoy the work that I do. As a s
ecretary I am able to care for a patient in many other ways then how a physician
will heal or treat a patient.
A secretary is usually the first contact a patient will have with that provider
and I feel itas very important that the first impression is a positive one; a c
heerful voice, a pleasant smile and most important, someone they feel they can t
rust. I like to let people know that I care. It is a very rewarding experience
knowing you have provided a pleasant aless stressful visita to their physician.
I have worked in hospitals, clinics, with children and the elderly, as well as,
with OB/GYN, orthopedic and surgical practices. I was born and raised on Long
Island in New York, which gave me the ability to interact with all different ind
ividuals that you could encounter each day. Interacting and working with the pu
blic is one of my most valuable strengths.
I feel the resume enclosed will provide you with a very informative background
of who I am and what my capabilities are. If you feel that I am a qualified app
licant and would be an asset within your facility, I look forward to us meeting.

Although I have been in the medical field for a lengthy time, my qualities, s
kills and abilities would apply in any administrative setting.
Sincerely,
Kathy Corso

References

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