1444 Pawlings Rd, Phoenixville, PA 19460 a Phone: 516-695-6601 a sne513b8@we

stpost.net
SALES MANAGEMENT
Budgetary Oversight / Multi Unit Management/Corporate Liaison / Staff Recruit
ment & Development
Experienced retail management professional with demonstrated record of high perf
ormance and professional accomplishment through 15-year tenure in sales leadersh
ip roles. Proven ability to drive sales, revenue growth, and profitability throu
gh sound decision-making, savvy sales and merchandising strategy, loss preventio
n, and motivational, team-oriented management style. Excellent record of multipl
e, progressive, performance-based promotions and steady increases in responsibil
ity. Known for streamlining processes, optimizing store sales volume capability,
and managing all essential activities to promote strong sales results. Core com
petencies include:
a Retail Store Management
a Sales Leadership / Optimization
a Dynamic Revenue Growth
a Teamwork Orientation
a Merchandising Strategies a Inventory Management
a Expense Reductions / Loss Control
a Talent Recruiting / Training / Coaching
a Budgeting & Resource Allocation
a Process Improvements

PROFESSIONAL EXPERIENCE

STORE MANAGER, King of Prussia, PA, 02/2009-06/2010

Restoration Hardware
Leader of highest sales volume store in the New Jersey/Pennsylvania district, pr
oviding leadership support for four other stores in the district.
General manager of 5.5 million dollar home furnishings store. Recruited and dev
eloped sales and management staff to provide the highest level of customer servi
ce and maximize sales. Oversight of highest sales volume store in New Jersey/Pe
nnsylvania district while providing management support in four other Restoration
Hardware locations. Effectively supervise store operations, monitor inventory,
and maintain a positive and energetic work environment. Maintain discipline fo
r merchandising standards and stockroom organization while consistently meeting
weekly payroll budget. Responsible for organizing and leading weekly management
meetings as well as district conference calls.
a Significantly improved and maintained store standards in customer service, mer
chandising, and operational
organization within one year.
a Developed and promoted two internal candidates into assistant managers.
a Lead award winning team of managers and associates who supported several store
s in the New Jersey/Pennsylvania district.
MULTI-UNIT MANAGER, King of Prussia, PA, 05/2007-09/2008
Dockers San Francisco
Provide strategic direction and leadership for new concept store locations for D
ockers Retail, helping to spearhead the companyas first venture into specialty r
etailing.
Provide direct oversight for 6 specialty retail locations, maintaining comprehen
sive accountability for operations, sales, customer service, and inventory. Perf
orm regular location visits to ensure operational excellence, implement policy i
mprovements, and coach store managers. Encourage location manager and staff part
icipation in company contests and events. Facilitate cross-functional collaborat
ion by leading weekly conference calls and coordinating strategies with managers
, heads of visuals, allocation, merchandising, and operations teams. Execute qua
rterly location audits; augment sales and promotional plans to support profit ob
jectives. Conduct performance and salary reviews / appraisals, approve managemen
t hires. Lead continued networking and recruitment. Selected accomplishments:
a Proactively initiated and maintained relationships with area businesses to for
tify ongoing associations with corporate contacts for invitational events.
a Collaborated with operations team to develop and implement improved operationa
l procedures and policy manual.
a Played critical role in the successful launch of 7 retail locations between 20
07 and 2008 to include the recruitment and hiring of store managers while collab
orating with construction, visual, and merchandising teams to ensure timely open
ing success.
GENERAL MANAGER, Riverhead, NY, 8/2004-05/2007
GENERAL MANAGER, Garden City, NY, 11/2001-8/2004
GENERAL MANAGER, King of Prussia, PA, 7/1999-11/2001
Timberland Retail, Inc.
Recruited and trained dynamic sales teams to drive sales through outstanding cus
tomer service, thorough product knowledge, and achieving aggressive sales goals
in retail setting that produces $6 Million in annual revenue.
Oversaw staff of 5 managers and 40 member sales teams in performance of all stor
e operations. Provided ongoing staff development, maintained inventory control,
implemented point of sale strategies, and managed back office requirements, incl
uding shipping and receiving. Interfaced with district manager weekly to report
and discuss store issues. Coordinated rental of offsite storage facilities and a
rranged transportation. Communicated payroll and human resources, and operationa
l issues to appropriate corporate staff. Interfaced with mall management on prom
otions, fundraising campaigns, and general store activity. Managed administrativ
e requirements, including maintaining / updating employee files, tracking sales
performance, optimizing payroll hours, and securing cash and checks. Selected ac
complishments:
a Selected to open, manage, and provide feedback on concept store now considered
the brand model; brainstormed with senior-level managers and executives at comp
any headquarters on sales optimization strategies.
a Requested to manage flagship store in New York City, in addition to regular st
ore location responsibilities, for three months in 2001; led store to record 4th
quarter earnings, breaking $1 Million month benchmark.
a Chosen as brand advocate for district; gave presentations and conducted testin
g on new company product; participated in design and purchase of Fall 2004 produ
ct line.
a Planned and presented program to improve loss prevention to senior level manag
ement, gained authorization to implement, and brought loss reduction to all time
record low of 1.4%.
a Achieved multiple record sales performance days, including single day income h
igh of $192,000 in 2006.
a Earned numerous performance-based awards, including "Direct Impact Award," aOu
tstanding Partnership Awarda and multiple others for sales results, peak perform
ance, and outstanding achievement; won Dell laptop computer for producing more t
han $60,000 in sales during online coupon contest.
ASSISTANT MANAGER, Short Hills, NJ 10/1997-7/1999
ASSISTANT MANAGER, King of Prussia, PA, 4/1996-7/1999
Timberland Retail, Inc.
Led operations and conducted recruiting / training activities for retail locatio
ns producing $2.5 and $3 Million per year.
Maintained staff cohesiveness and operational consistency through clear communic
ations, teamwork orientation, and exemplary skills modeling and leadership. Func
tioned in primary leadership role during complete absence of store manager throu
ghout 1997 and most of 1998. Recruited, interviewed, and trained sales team, man
aged shipping and receiving, implemented loss prevention strategies, scheduled e
mployees, maintained up to date files, and executed all essential administrative
and managerial functions to achieve sales goals. Selected accomplishments:
a Attained largest sales volume day during holiday season 1998 and increased fir
st quarter 1999 sales by 32% above sales from previous year.
a Solicited, spearheaded, and coordinated community service project to clean-up
park in neighboring town, successfully boosting brand image.
a Created and routinely updated compliance spreadsheet adopted companywide and u
sed for several years until replaced by Outlook Calendar in 2001.
a Conducted orientation with new hires and held regular store meetings to implem
ent company sales training program.

EDUCATION

Bachelor of Science in Psychology a PENN STATE UNIVERSITY a" State College, PA