Email: rve2e598@westpost.net Home Phone: 203.439.9113 _~ PROVEN LANDSCAPE & GROUNDS PROFESSIONAL ~_ Design * Construction * Installation * Maintenance * Customer Service Brings more than 15 years of progressive career movement and expertise in landscaping design, construction and maintenance. This requires a very broad skill set along with creative, collaboration, communication, presentation and negotiation skills to achieve the desired results of the highest levels of customer satisfaction with profitably projects completed on schedule. HIGHLIGHTS OF QUALIFICATIONS COMMERCIAL, INDUSTRIAL * RESIDENTIAL EXPERTISE * CUSTOMER SERVICE CHAMPION OUTSTANDING TEAM-BUILDER * AGILE COLLABORATOR * REVENUE GENERATION BUDGETARY OVERSIGHT * EXCELLENT COMMUNICATION SKILLS * DIVERSE CLIENT EXPERTISE SELECTED PROFESSIONAL ACHIEVEMENTS IMPLEMENTED successfully new $1.5M grounds' maintenance contract for 150 acres of naval submarine base and affiliated off-base sites.
DEVELOPED and implemented a business plan to establish a new
Maintenance Division to further customer relationships and foster a new, incremental revenue stream.
EFFECTIVELY COLLABORATED with Designers, sub-contractors and clients
to ensure the proper installation of the landscape design to the satisfaction of all and on schedule. PROFESSIONAL HISTORY CW RESOURCES, NEW LONDON, CT 2007 a" 2010 PROJECT MANAGER, GROUNDS DIVISION * As a major subcontractor to the U.S. Navy's submarine base, implemented new $1.5M maintenance contract for 150 acres and off-base sites. * Researched and acquired new equipment and personnel necessary to successfully meet contractual requirements and ensure the highest levels of customer service. * Collaborated well with both military and non-military public works personnel. * Negotiated and selected sub-contractors for diverse, year-round maintenance activities.
_RICHARD VEENHUIS_ Email: rve2e598@westpost.net Home Phone: 203.439.9113
Page 2 of 2 BREEZY HILL NURSERY, SALEM, WI 1999 a" 2001 AND 2003 a" 2005 MAINTENANCE DIVISION MANAGER/ CONSTRUCTION FOREMAN * Developed and implemented a business plan to establish a new Maintenance Division for this local, industry leader. * Acquired new accounts, new sales, and the necessary follow-up to ensure customer satisfaction and repeat business. * Recruited, hired and trained new staff members to create a true team environment. * Oversaw job site progress, budget management, man-hours expended and supervision. * Ensured proper, timely and accurate invoicing to permit uninterrupted cash flow. ROCCO FIORE & SONS, LIBERTYVILLE, IL 2001 a" 2003 SITE MANAGER * Provided and oversaw direct customer service to residential clients. * Cross-sold additional services to increase customer loyalty and promote revenue growth. * Supervised all personnel and sub-contractors on site. T.D.L. MASONRY, SPRING GROVE, IL 1997 a" 1999 MASON * Performed diverse, skilled services such as bricklaying, planning and designing final layout of projects. * Built and maintained business relationships with both internal and external customers and vendors. GRUNDSTROM & ASSOC., WHEELING, IL 1990 a" 1997 SUPERINTENDENT / APPLICATOR * Fostered relationships with management of commercial accounts. * Supervised assigned personnel and cross-sold additional services. * Provided due diligence to safety and application of fertilizers, pesticides, etc. EDUCATION Business Administration GPA 3.9) a" College of Lake County, Grayslake, IL Licensed Pesticide Applicator Class A CDL