-- PROJECT MANAGER --

Microsoft Certified Professional (MCP) - A+ Certified - Certified HTML Programme

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SUMMARY OF QUALIFICATIONS
Highly inquisitive Certified Project Management Professional (PMP) with MBA-leve
l education, offering more than 12 years of proven leadership experience across
information technology industries improving productivity, quality, and customer
satisfaction. Strong track record of matrix-managing cross-functional teams that
collaborate as a focused unit to achieve aggressive business goals. Particularl
y effective in directing the development of technical and non-technical solution
s from concept through implementation, constantly managing the needs of the cust
omer, the team, and the project.
- Adept at recognizing technology to solve a particular business problem o
r create a business opportunity
- Demonstrated leadership ability with capacity to align groups in whole s
ystem change; natural leader and team builder with practical organizational-leve
l experience
- Expertise in development and implementation of project improvement and p
rograms that affect accomplishment of enterprise-wide strategic planning goals;
able to apply creative thinking skills toward short- and long-range goals
- Profound knowledge of various management and corporate environments (mul
tinational, national accumulation, and state-owned enterprise) with hands-on exp
erience in both startup and turnaround initiative programs
- Excellent interpersonal, group presentations, and written communication
skills; a well-respected and active leader with documented positive results from
participation in various projects.
- Proficient in Swahili and six other African dialects precisely to Kenya
East Africa.
- Profound understanding of Sarbanes-Oxley and HIPAA regulations affecting
the Information Technology industry. Core competencies include:
Creative Solutions Conflict Management Structural Design
Technical Consultation Project Methodologies Coaching / Mentoring
Tactical / Strategic Planning Technology Management Performance Management
Teambuilding and Leadership Construction and Expansion Business Process
Reengineering
Quality and Risk Management Budget Planning and Implementation Process
Analysis and Engineering
TECHNICAL ACUMEN
Active Directory | DHCP | DNS | Group Policy | Blackberry Server | VMware | Hype
rvisor
Exchange Server 2003/2007 | SQL Server
CAREER HIGHLIGHTS
- Successfully managed and completed PCI "Payment Card Industry" remediati
on within the allotted budget of $2,000,000 for the Supreme Court of Oklahoma as
well as the department annual budget of $5,000,000.
- Significantly saved courts up to $2.5 million to $3 million through mini
mizing the scope of project and alleviating the need for 23 remediation projects
.
- Consistently met project deadlines despite several project challenges; c
ontinuously promoted to supervise associates in the last three jobs.
- Oversaw various projects throughout the entire state of Oklahoma consist
ing of 77 counties.
- Initiated the design and deployment of a fabric setup for EVA 8000 manag
ing various aspects of the project, including web access monitoring, support and
disaster recovery plans formulation, and IT operations staff training.
- Efficiently monitored day-to-day operations, performed audits and need a
nalysis, and evaluated vendor software tools leading to diagnosing of operationa
l issues and origination and proposal of appropriate tools and solutions to the
problems.
- Instrumental in on-time and within budget completion of Supreme Court of
Oklahomaâ⠬⠢s data center migration and building relocation,

PROFESSIONAL EXPERIENCE
SUPREME COURT OF OKLAHOMA - OKLAHOMA CITY, OK
Project Manager 2006-Present
Develop project plans, goals, and budgets; identify resources needed; and develo
p schedules and methods in measuring results. Coordinate development, production
, and releases to meet quality assurance standards. Assist the technical team in
the design and development of tasks as well as in creating test plans and condu
cting test. Oversee all aspects of cost and time estimation, budgeting, P&L, sta
tements of work, project planning and scheduling, status reporting, resource all
ocation, and issue, risk, and client management. Involved in contract negotiatio
n with nationwide customers and subcontractor partners; handle conflict resoluti
on with customers, manufacturer partners, and internal departments.
- Work collaboratively with senior management and stakeholders to identify
project scope, goals, and deliverables that support business goals.
- Manage and track project plan and drive teams to ensure project delivery
in accordance with established scope and timeframe.
- Analyze the resources and contributor needed to achieve project goals.
- Collaborate with other department managers in the acquisition of necessa
ry personnel within the company.
- Develop and continuously manage earned value metrics for individual proj
ect and overall divisionâ⠬⠢s profitability.
- Establish user interest, support, and acceptance for the project. Involv
ed the customer project manager and other users in the development and review of
project plans and deliverables.
- Prepare requests for proposals and conduct necessary meetings to facilit
ate selection of project services and products.
- Create and execute project work plans, and revise as appropriate to meet
changing needs and requirements.
SYNIVERSE TECHNOLOGIES - OKLAHOMA CITY, OK
IT Manager 2005-2006
Oversaw the system development life cycle for all new or improved information sy
stems in compliance with standard IT protocols and policies. Ensured optimal per
formance of business-critical installation/configuration, operation, and mainten
ance of systems hardware and software and related infrastructure. Involved in te
chnical research and development to permit ongoing improvement within the infras
tructure. Collaborated with functional business areas and strategic leaders to p
lan and implement upgrades, enhancements, migrations, and deployments. Developed
and implemented new use, administration, and support policies and procedures. T
rained and developed internal staff utilizing performance reviews and developmen
t plans.
- Played a leadership role in supervising teams of application developers,
business analysts, BI analysts, contractors, and consultants.
- Managed network operations, which included troubleshooting connectivity
problems; installing and maintaining routers; adding/terminating users; assignin
g rights and access; resetting passwords; establishing e-mail addresses; assessi
ng and reporting operational status; as well as performing backups. restores, an
d others.
- Developed, maintained, and implemented technology policies, standards, a
nd procedures manual ensuring that policies were aligned with the objectives of
the company and policies of the entire group.
- Established and managed technology budget as well as monitored and appro
ved related expenditures. Reviewed and authorized cost pool expenditures.
- Assumed full responsibility in managing the entire facets of the acquisi
tion of new departmental information systems from sources external to the depart
ment, including application software, system software, hardware, and infrastruct
ure.
- Served as department's internal consultant for business process and appl
ication needs.
DECISION ONE - TULSA, OK
Project Manager 2001-2005
Planned, organized, and integrated cross-functional information technology proje
cts to deliver specific measured results to the customer. Developed comprehensiv
e project plans, business cases, risk assessments, and deployment schedules in c
ollaboration with strategic vendor partners. Managed software system development
and integration projects through all phases of project life cycle - analysis, d
esign, development, testing, implementation, and post-production support. Held r
esponsible for developing and managing budgets, determining project scope, liais
ing between clients and staff throughout project lifecycle, and ensuring objecti
ves were met.
(Continuedâ⠬¦)
- Supported the development of detailed project plans for multiple simulta
neous projects, resulting in increased visibility of inter-project dependencies
and improved development efficiency.
- Supervised and oversaw project development from beginning to end, includ
ing defining project scope, objectives, and deliverables that supported business
goals in partnership with senior management and project stakeholders.
- Led mission-critical software implementation initiatives; oversaw all ph
ases of beta testing cycles and revision of operational procedures in accordance
with new system functions and requirements.
- Verified the frequency and content of status reports from the project te
am, analyzed results, and troubleshot problem areas.
- Established and maintained strong business relationships essential to th
e success of the project.
- Performed project post mortems and developed a recommendations report in
order to determine successful and unsuccessful project elements.
TEXAS INSTRUMENTS - DALLAS, TX
System Administrator 1998-2001
Developed technical installation work plans and performed preventive maintenance
concerning Microsoft networking and Exchange server issues. Provided data backu
p and recovery, quality assurance reviews, and accurate risk assessment. Assumed
full responsibility for updating user database on Windows NT, VMS, and UNIX env
ironment. Allowed and approved rights/privileges to access, use, and update data
base applications. Successfully handled backup system utilizing ARCserve. Assis
ted 20 servers, mapped network printers, and managed disk space and file restore
s.
- Oversaw tape storage offsite as well as monitor SQL 6.5 and 7.0 schedule
d jobs; installed software for system upgrades.
- Performed on network protocols, bridges, and routers; directed system mi
gration of end-users from Novell to NT without downtime.
- Provided Tier III and other support per request from various communities
.
- Established system by planning and executing the selection, installation
, configuration, and testing of PC and server hardware, software, LAN, WAN, and
operating and system management systems; defined operational policies and proced
ures.
- Used OS patches and upgrades on a regular basis, and improved administra
tive tools and utilities.
EDUCATION
Master of Business Administration, Major in International Management and Finance
(G.P.A: 3.95)
Graduated cum laude
OKLAHOMA CHRISTIAN UNIVERSITY - OKLAHOMA CITY, OK
Certified Project Management Professional (PMP)
Bachelor of Science in Information Technology (G.P.A: 3.7)
UNIVERSITY OF PHOENIX - TULSA, OK
TRAINING AND CERTIFICATIONS
Project Management Training
Microsoft Certified Professional (MCP)
A+ Certified
Certified HTML Programmer
MS Windows Server 2003-2008
PROFESSIONAL AFFILIATIONS
Project Management Institute (PMI) - Oklahoma City Chapter