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208 Oakwood St * Yorkville, IL 60560 * 336-337-8025 * pme03d
Quality Initiatives * Staff Development * Strategic Planning
Accomplished, hands-on Distribution Management professional with an extensive re
cord of raising productivity and decreasing costs. Excel in developing new proc
esses, launching new initiatives and creating partnerships with both internal an
d external customers. Adept at turning around under-performing divisions to ach
ieve record productivity and profitability. Analytical problem solver experienc
ed in supply chain operations management, cross-functional communication, and cu
stomer relations. High energy leader proficient at hiring, training, and develo
ping personnel.
Areas of Expertise:
Project Management * Cost Reduction/Control
Quality Improvement * Capacity Planning * Inventory Management/Control
Developing/Retention Employees * Productivity Improvement
Process Development * RF Operations * Staffing & Scheduling * Food Safety Comp
* Microsoft Word and Excel * SAP/ WMS / Labor Management Applications
Schenker Logistics * Brown Summit, North Carolina * April 2010-Oct 2010
Global leader in 3rd party logistics solutions serving over 130 countries

DC Inventory Control/Quality Assurance Manager April 2010 - Oct 2010

Responsible for ensuring all quality metrics within the campus are met by managi
ng a group of associates across four separate facilities. Communicating with all
operations departments and providing coaching and support. Responsible for trai
ning all new staff members on hand held units, quality initiatives, customer ser
vice protocols and SOP's. Supporting corporate, vendor requests and Procter and
Gamble initiatives. Slotting and profiling to reduce orderfilling path and incre
ase production. Meeting with team members to provide feedback on quality perform
ance and offering solutions towards improvement. Managing layer pick and ensurin
g that production metrics are met or exceeded.
* Improved inadvertent shipments from 3.5 per 1,000 to 1.38 per 1,000 by increas
ing floor visibility and tracking how/when boh opportunities were occurring. Pro
vided feedback and coaching to operations management and associates on mispicks,
replenishment errors, receipt corrections and followed up daily.
* Reduced support staff from 24 to 21 by assigning responsibilities efficiently
and providing accountability.
* Decreased pick path in layer pick and increased pick density by over 14% by im
proving space utilization and product mix.
* Decreased inventory adjustments to .03% of gross inventory.
* Created and implemented self audit system for the department.

Sears Holdings Corporation * Greensboro, NC and Ontario, CA * (2005- 2010)

National retailer and home services provider with 54 billion dollars in annual s
DC Department Manager 2005-2010
Responsible for the daily inbound operations of fifty thousand to seventy thousa
nd cartons in a 1.6 million square foot facility. Accountable for housekeeping,
reserve accuracy, carton integrity, and pallet presentation during daily operati
ons. Managed two direct reports and thirty to thirty-five hourly associates in a
union environment.
* Increased production in the receiving department by 15% in 2008 and 2009. Inc
reased production in the replenishment department by 31% in 2007.
* Received recognition for improving DC from 10th out of 11 regional DC's to 3rd
in the network.
* Implemented consolidation from two-shift to one-shift operation in 2009 leadin
g to a 45% reduction in fixed hours.
* Managed all of the various departments under the dock umbrella (Receiving, Rep
lenishment and Shipping) at different points during my tenure.
* Implemented dock consolidation project for Sears' inbound departments leading
to improvements in dock flow and organization.
* Receiving recognition from DC financial analyst by reducing supplies costs by
over $60,000 in 2009.

IKEA Home Furnishings * San Diego, CA and Plymouth Meeting, PA * (2004- 2005)
Global retailer of home furnishings with sales of 21.5 billion euros.
Logistics Operations Manager (San Diego, CA)
Responsible for the overall functioning of the logistics administration, receivi
ng, replenishment and full serve warehouse departments. Managed hours and staffi
ng to exceed production goals and hired/trained temporary workers to assist with
the workload during peak season. Managed four department managers, eight superv
isors and upwards of sixty hourly associates.
* Improved annual inventory results to reflect a variance of .18% of store's tot
al volume.
* Increased full-serve warehouse production from 108 uph to 143 uph in twelve mo
nth's time due to increased visibility on the floor, improved processes when ass
igning work to avoid congestion, re-slotting the warehouse and instituting an em
ployee recognition program for associates who exceeded all expectations.
* Streamlined logistics operation to increase effectiveness due to fluctuations
in volume that required flex staffing with temporary labor on a week to week bas
* Generated annual business plan to determine the direction and goals of the log
istics function.
Store Support Specialist 2000-2004 (Plymouth Meeting, PA)
Responsible for the North American supply chain of all flooring and textiles pro
ducts. Purchased supply on a global level and supervised the flow into North Am
erican distribution centers followed by the store level.
* Achieved record high service levels for the flooring range during 2002.
* Led flooring and textiles North American sales and distribution team on store
visits to introduce marketing campaigns and provide sales solutions.
* Selected by continental manager to represent the distribution group at the sto
re level to introduce services and build relationships between sales managers an
d corporate distribution.
* Selected by continental manager to assist in organizing and auditing IKEA Hous
ton's annual inventory in 2002.
Nassau Community College, Garden City, NY
Associates degree in Sales and Marketing (3.8/4.0 gpa)

Professional and Personal references available upon request.