SUMMARY

Detail-oriented and motivated professional valued for ability to multi-task and

work cross-functionally in fast-paced environments. Exceptional Excel skills; h
ighly proficient with MS Project, Access, PowerPoint, Visio, Oracle, Lotus Notes
, and Management Information Systems. Member, Project Management Institute. Stre
ngths include:
* Problem Analysis/Resolution
* Project Management
* Task Prioritization
* Cross-Functional Coordination
* Administrative Documentation
* Customer Service

EXPERIENCE
GENERAL DYNAMICS LAND SYSTEMS, Anniston, Alabama
2008 - Present
Materials Representative, Stryker Reset Contract (2009-Present)
* Manage order fulfillment process for $2 million replacement kits on 385 armore
d combat vehicles, with up to 250 parts each, for $55.2+ million repair and over
haul contracts.
* Direct actions of 2 material handlers in 350,000-square foot warehouse; provid
e on-the-spot coaching and formal performance evaluations.
* Ensure compliance with complex maintenance contract for 70 vehicles valued at
$3 million each.
* Track all inventory parts, shipments, serial numbers, and engineering change o
rders via Excel, Oracle, and Management Information System (MIS) software.
* Accurately maintain administrative forms, documents, and files.
* Led project to ship over 2,000 parts worth over $3 million to Auburn, Washingt
on warehouse: documented all nomenclature numbers, established labeling process,
and defined project tasks; coordinated efforts of 7 material handlers; complete
d project in 14 days.
MRAP Spares Contract (2008-2009)
* Inspected 354 spare part kit shipments to ensure proper quantity, packaging, i
nventory sheets, and dimension specifications for $47.2 million contract; immedi
ately corrected deficiencies.
* Worked collaborative with Defense Contract Management Agency (DCMA) representa
tives to complete routine audits.
* Utilized Oracle and Excel to track shipment, audit dates, and part requirement
s.
* Managed entire Transportation Control Number process for overseas cargo shipme
nts: prepared labels according to contract requirements and disbursed to Materia
ls Representatives; created Excel spreadsheet to track shipment dates.
* Audited serial numbers on 300 axles in less than week to comply with legal req
uirements.

DELTACOM, INC., Oxford, Alabama

2006 - 2008
Maintenance Technician
* Resolved various telecommunications problems, including router configurations,
email malfunctions, phone line repairs, and modem replacements, for business cu
stomers.
* Responded to telephone inquiries for up to 30 customers daily and dispatched t
echnicians for on-site service calls as needed.
* Trained 2 team members to troubleshoot and resolve DSL internet issues.
* Led team to decrease work tickets 30% below other teams; earned commendation f
rom managers.

EDUCATION
JACKSONVILLE STATE UNIVERSITY, Jacksonville, Alabama
Bachelor of Science, Information Management/E-Commerce, 2005