Patricia Witten

713-598-2453
pwd8c1bc@westpost.net
Technical summary
Senior Information Technology Leader
Technical Strategy WebSphere Architecture Design & Implementation Emerging Te
chnologies

SKILLS
Concentration in distributed system WebSphere environments with Mainframe backen
d operations. Strong interest in an IT Cloud Consultant position. Full-lifecycle
build-out and support for Enterprise WebSphere Application Server, WebSphere Po
rtal Server, WebSphere Process Server, WebSphere Network Deployment Manager and
underlying technologies of DataPower, MQ, Oracle, Java EE 5, xml, Jython, Ration
al, apache, network protocols. Experience in AIX, Solaris, Linux and HP Unix. St
rong interest in public and private Cloud Services, WebSphere XD, WebSphere Data
Power, virtualization, and Grid computing. Build-out of development, test, stag
ing and production environments utilizing VMWare Lab Manager, Solaris zones, AIX
Lpars. Provisioning systems management and code support automation using Tivoli
Software Distribution, and other scripted solutions implementing automated depl
oyment and maintenance.
Professional Experience
IBM, Integration Consultant.....................................................
......August 30 October 1, 2010
Implemenation of WebSphere Process Server Version 7.0 golden topology (RMRS) fo
r Phase 1 deliverable. Implementation of WebSphere Service Registry & Repository
Version 7.0 for Phase 1 deliverable. Architectural review for RHEL 5.5 grid pac
kaging implementation team responsible for delivery of rpm packaged installation
s. Provided structured documentation for future environment build-outs.
American Airlines, Technical Infrastructure Lead. June 16, 2010 August 27
, 2010
Providing staff augmentation services to initiate Phase 1 build for topology ar
chitected to convert a business stream from Mainframe to WebSphere Process Serve
r. Development and Infrastructure organizations partnered as a business unit and
structured work efforts within an Agile framework. Produced WebSphere Process S
erver double RMRS environment build and source deployment, and configurations to
queues and urls in DataPower in the first iteration. Produced in second iterati
on were WebLogic 10/phase1 Accenture Cargo Freight Reservation software implemen
tation and an additional WebSphere Process Server RMRS golden topology.
Internal Revenue Service
December 8, 2008 June 15, 2010
A senior member of Middleware engaged in the Modernized (MITs) system integratio
n projects.
WebSphere Middleware Infrastructure SME responsible for 24x7 administration
of www.irs.gov high volume web site. Support and coordination of tightly integr
ated COTS WebSphere applications and internal code for multiple IRS projects. Su
pported internal software development groups through architectural build-out ser
vices and software deployment for internal and external applications. Worked in
WebSphere environments with geographically disbursed teams. Supported backend Ma
inframe WebSphere team prototyping WebSphere and the PMT tool on Z10 environment
. Worked with highly customized security infrastructure and tight organizational
security model. Participated in endeavor to replace aging end-of-service develo
pment and production servers with new Solaris 10 zoned environments. Supporting
production maintenance, deployment, upgrades utilizing Tivoli Software Distribut
ion. Utilized Panorama monitoring for software.
Provided WebSphere architectural services to internal IRS implementation te
am migrating Hewlett Packard Asset Manager and Service Manager trouble ticketing
products from Tomcat to WebSphere for 90,000 internal user community; troublesh
ooting various production performance issues involving application integration p
roblems, analyzing performance runs and configuration settings to determine sour
ce of problems. Worked with the internal security team to review WebSphere secur
ity components for external audit.
United States Department of Education J
anuary 7, 2008 December 5, 2008
Consultant to IBM and engaged with clients on the Education Central Automated Pr
ocessing System (EDCAPS) and Grants Administration and Payment Systems (GAPS) sy
stem integration projects.
Supported Phase I transition and go-live; and full-development cycle of Phase I
I for the EDCAPs Grants project. Provided support and guidance for WebSphere Pro
cess Server BPEL/WebSphere Portal Server, WebSphere Network Deployment Manager i
ntegrated environment. Resolved software bugs and configuration issues for the d
evelopment team; and supported the production WebSphere administrative team in i
nstallation and configuration issues involving development, test, stage and prod
uction source promotion and deployments. Rebuilt failing cluster delivered in Ph
ase 1 with WebSphere Portal Server, WebSphere Process Server, WebSphere Applicat
ion Server Network Deployment, reintegration with TAM and LDAP, redeployment of
custom applications.
Provided support to development community for Rational & WID tooling, worked wi
th an Agile approach. Supported life-cycle source promotion - deployed and confi
gured pages, portal applications, skins and themes, wid interchange files, war f
iles, managed web servers and WebSphere plugins. Supported human task management
workflows, JMS destinations, queues, topic spaces, message handling and routing
services, process orchestration, business process management, monitoring, jsr 1
68, wsdls, java mail, soa configurations, clustering, profiles, security access
control, roles, groups, firewall issues, performance tuning, component flow, tra
ffic volumes and patching.
Enhanced architecture documentation.
Government Clearance: Public Trust Security Clearance;
WebSphere Portal Conference, Nashville 2008
OpenLogix & Independent Consulting projects
January 2007 January 2008
Senior Consultant engaged on WebSphere integration and consulting projects.
Consultant to Winn-Dixie Corporation WebSphere Portal/WebSphere Content Manager
, WebSphere Network Deployment Manager
Worked with customer to resolve subscription based content and publishing rules
for the promotion of published content from development through production. Con
figured the syndication relationship, aggregation of changes and ldap roles. The
publish-subscribe environment is being built to provide educational training em
ployees.
Consultant to Sheetz Distribution Company
Migrated WebSphere Portal and WebSphere Application Server environment implemen
ting Microsoft SQL database and Microsoft Active Directory LDAP from Windows to
Solaris.
Consultant to Neiman Marcus
Implemented an integrated WebSphere Portal Server/Process Server/WebSphere Appl
ication Server development environment for an offshore development team for IBM
Application Integration Services.
Consultant to Cigna
Administrative support for WebSphere Application Server and source prototype de
veloped for Cigna. The prototype incorporated mixed cell topology consisting of
WebSphere Application Server 6.0.2 with Filenet P8, and WebSphere Application Se
rver V6.1 with cloning and implementation of new product features from Feature P
ack 2.0. Researched and configured an undocumented configuration for web service
s and SSL policy sets delivered in Web 2.0 Feature Pack. Wrote Jython scripts.
Consultant to Ernst & Young
Advised development group migrating an unsecured Business Objects and Tomcat Ap
plication Server to Business Objects XI and WebSphere Application Server with SP
EGNO security. Prepared research for installation process and provided installat
ion documentation to deliver a build process for highly scalable WebSphere Appli
cation Server Version 6.0 and 6.1 using the native Installation Factory to build
a CIP image for a 20 server installation. Migrated the initial development envi
ronment. Reviewed and evaluated performance test load factors for a separate dev
elopment team evaluating the performance of Documentum and WebSphere Application
Server.
Consultant to YUM! Brands Inc.
Delivered cohesive intranet web solution to unify multiple brand utilization of
a common code base and Portal virtualization for a collection of YUM! distribut
ed systems and management teams in the United States and abroad. Initially hired
to complete installation of the development environment and successfully securi
tize WebSphere with the Trust Association Interceptor (TAI) integrated with Tivo
li Access Manager. Remained to complete the build-out of the complete environmen
t including planning, coordination, installation, configuration, and securitiza
tion of test, staging and production clusters comprised of highly scalable Enter
prise WebSphere Application Server, WebSphere Portal Server, Search Server, WebS
phere Content Manager authoring server.
Implemented WebSphere Portal Server split configuration high availability golde
n topology standard built around a shared database. Worked with client to prepar
e artifacts and property configurations including: war files, personalization, p
ages, portlets, themes, skins; utilized scripting and tools to propagate source
from the development environments, configured Search Server and WCM authoring se
rver, prepared roles and groups for LDAP/TAM and Portal access control.
Developed systems management and integration documents.
Consultant for IBM Business Transformation Solution November
2005 December 2006
NiSource, Inc.
Engaged to support IBM Business Transformation Solution team in the establishmen
t of a virtual call center for a public gas and oil utility company
Provided initial architectural build-out of Phase I for an out-sourced project
provisioning the software and hardware environments for WebSphere Portal Server
and WebSphere Network Deployment Manager environments on AIX LPARs with integrat
ed MQ messaging and Genesis call center application. Installed and configured fi
ve horizontal and vertical dedicated clustered frameworks.
Built and administered the source repository and source build environment on Wi
ndows comprised of Suse, Anthill OS and Tomcat Application Server. Later migrate
d source repository to Rational Clearcase on AIX.
Supported integration requests of team of 30 developers writing the IVR/WebSphe
re Portal Customer Call Center application.
Supported the delivery, packaging and installation of web war files and EJB app
lication updates utilizing IBM PCM tooling and xmlaccess.
Provided knowledge transfer to internal IBM SSO administrators. Delivered seven
teen solution documents for product installation and configuration.
Tested migration to new version releases for Phase II and installation of WebSp
here Process Server for review and evaluation.
Reference: http://findarticles.com/p/articles/mi_m0EIN/is_2004_Sept_1/ai_n61772
0
Integration Consultant
September 2005 November 2005
Senior Consultant engaged on WebSphere integration and consulting projects.
Consultant to Kaiser Permanante
Joined a team of consultants planning a proof-of-concept environment for WebSph
ere Portal Server Version 5.x and WebSphere Application Server 6.0 with ILWCM.
Gathered hardware and software requirements, including sizing and capacity plann
ing estimates for IWWCM and other content management systems, evaluated compatib
ility issues. Provided preliminary work on installation scripts.
Consultant to Grey San Francisco
Rebuilt WebSphere environment following relocation of company to new address. I
nstalled WebSphere Application Server clusters on Redhat and configured multiple
WebSphere Application Server Version 6.0 profiles to function as separate test
space for the developers in China, India and on-site test groups.
Consultant for IGate-Mastiff IBM AIS and Global Services December 200
2 September 2005
Sprint
Engaged to implement WebSphere Portal Server, WebSphere Everyplace Mobile Portal
Server and WebSphere Application Server, WebSphere Network Deployment Manager f
or the Sprint PSI-B Mobile Portal Project building a self service portal for the
Sprint customer.
Installed and configured highly scalable WebSphere Portal Server, WebSphere Eve
ryplace Mobile Portal Server, WebSphere Commerce Server on Enterprise WebSphere
Application Server framework.
Implemented a customized scripted installation method provided by IBM Software
Group to deploy vertically and horizontally staged environments for development,
test and staging.
Additional work included working with the IBM High Performance Group, (HiPODs)
based in Santa Clara, California, to duplicate the Sprint environment for perfor
mance testing in their local environment and building an environment at IBM in A
ustin, Texas to be used as an evaluation environment by the telecommunication se
ctor within IBM.
Qwest
Provided WebSphere Portal Server, WebSphere Network Deployment Manager, WebSphe
re Application Server integration support to development team. Built the daily s
ource builds, deployed and promoted builds to test, staging and production envir
onments. Supported and investigated software bugs for test organization. Impleme
nted RSA Clear Trust in test, staging and production environments.
IBM ITSO Redbook Organization
Participated in the initial phase of the software builds for a Redbook as a pro
fessional development activity.
Gillette
Delivered WebSphere Application Server and Portal Server project documentation
not provided by initial consultant for architecture and installation pieces of a
WebSphere Portal multi-platform installation.
Independence Blue Cross
Supported the installation of Enterprise WebSphere Application Server, WebSpher
e Portal Server, WebSphere Network Deployment Manager and WebSphere Content Mana
ger on AIX and Windows, respectively. Researched issues impeding the installatio
n of the WebSphere on the Oracle RAC server, where WebSphere was not yet certifi
ed for Oracle RAC; worked with IBM and Blue Cross to navigate through this diffi
culty. Securitized WebSphere with an existing 100,000 user production LDAP and T
ivoli Access Manager configuration
Automatic Data Processing (ADP)
Collaborated with IBM Software Group to install and configure WebSphere Portal
Server, WebSphere Application Server, WebSphere Network Deployment Manager and I
BM Directory Services LDAP for a development environment within ADP.
IBM ITSO Redbook Organization
Participated in the research, testing and writing of the product manual, IBM Ti
voli Solution Install, based on the On-Demand Solution Install Portal Toolkit.fo
r the IBM ITSO Redbook Organization as a professional development activity. See
reference: W3C Member Submission for Solution Install: http://xml.coverpages.org
/ni2004-07-19-a.html
Department of Homeland Security, US Customs Border Patrol Project
10/2002 12/2003
WebSphere Portal Middleware Infrastructure Architect and Team Lead
WebSphere Portal Server Middleware Team Lead, supporting multiple development a
nd infrastructure phases in development, test, staging and production Portal env
ironments.
 Provided continual support of existing Phase 1 environments while also building
Phase 2 environments and, later recovered and rebuilt Phase 1 environments for
Disaster and Recovery environment utilizing backup/restore.
Installed, configured, built Phase 2 environments. The hardware for the three p
hases of delivery totaled 240 AIX LPARS. Customer requirements for Phase 3 requi
red automated, scripted installation problems for WAS 4.0.5 and WPS 4.21 product
s on AIX, because out-of-the-box silent installations did not work. I provided d
etailed deployment and preparation plans for Phase 2 and Phase 3 installations.
My prior experience in AIX administration was utilized during the Critical Situa
tion period we faced to implement Veritas failover and hardware updates that wer
e not delivered in Phase 1.
Provided to the COTS application groups a comprehensive problem determination g
uide to describe common software application failure for all of the integrated a
pplications interacting within the Portal application stack of MQ Series, Adapte
rs, SAP, Informatica, Tivoli and IDS.
I reported to Release Management, Production Management and development to work
out change control issues including, EIS, SAP and Informatica developers as the
y related to WebSphere Portal.
I managed and delegated the responsibility for change control documentation and
worked with overlapping deliverables for production environment support and new
software platform plan, test and preparation period.
I secured on-site software training from IBM Software Group for the team, entit
led, Jumpstart for WebSphere Portal Version 5.0, for the administrators at U.S.
Customs.
Award: ACE Technical Leadership 2003
U.S. Customs. Clearance: U.S. Customs Full Security Clearance.
UNIX Administration
August 1999 October 2002
Actuate Software
Senior Systems Administrator
Systems Administration for AIX, HP-UX, Solaris, Linux, WebSphere Application Se
rver, WebSphere Portal Server, IBM HTTP Server, DB2, Oracle, Redbrick, Informix,
C and/or C++ compilers and Java SDKs for all platforms for the Actuate developm
ent group.
Intira Corporation
Systems Engineer
AIX SP/2 System administration. Provided web and UNIX production support for re
tailer businesses Partminer.com, Military.com and Telestra including installing,
configuring WebSphere and WebLogic.
Monitored applications and systems with HP OpenView and Tripwire in 24/7 enviro
nment and maintained the Service Level Agreement (SLA) for fifteen-minute notifi
cation of outage alerts. Researched and provided IBM configurator costs for Sale
s, prepared a Statement of Work for IBM and Sun hardware purchases and collabor
ated with network engineers to integrate new clients into the floor plan footpri
nt.
Lawrence Livermore National Laboratory
Consultant to IBM - Systems Engineer
Installation of the first Nighthawk SP/2 High Node for Livermore.
Worked with IBM hardware CE to accept delivery of the servers and add additiona
l corrective hardware to systems. Installed the AIX operating system on IBM SP/2
high node state-of-the-art technology beta test system, the pre-GA, Nighthawk I
SP2 Class Server, one of the first SP/2 high-node installations in U.S, for the
ASCI White Project at Lawrence Livermore. There were four SP2 node frames consi
sting of 16 high nodes that were installed using AIX NIM, in addition to softwa
re required by the developers, including beta PSSP Troutbeck code (PSSP 3.1.1),
AIX 4.3.3, beta Loadleveler, VSD and GPFS, FORTRAN, xlC, and KAI C++ .
I configured and implemented the build of the GPFS SSA raid for one teraflop (9
0 pdisks). I developed documentation for the GPFS installation, de-installation
and rebuild as requested by the Livermore. I integrated corrective code drops, n
ew packages and provided sanity checks.
 I participated in discussions concerning the future build-up and stabilization
of the Nighthawk II Colony switch adapter for the A, B, C and D complexes. At th
e six month point, the systems were rebuilt by the IBM Hardware CE to the GA har
dware. I worked again with the CE to physically migrate NIO boards, CPU cards,
memory books and Colony Switch to the new frames. I migrated the software of th
e control workstation and node software levels via NFS distribution of AIX 4.3.3
and PSSP code to beta Mohonk (PSSP 3.2) pre-released to the government.
I upgraded and managed an additional SP/2 test matrix comprised of 48 CEC thin
nodes and 30 CEC wide nodes.
IBM Product Support
August 1997 August 1999
Tivoli Systems
Tivoli Software Distribution Customer Support
Level 2 customer support for Tivoli Software Distribution, Inventory and Framewo
rk software.
IBM AIX Customer Support Line
Level 2 technical support at the IBM AIX Operating System from the AIX Support C
enter in Austin.
Previous Experience
Legal experience -Unix terminals - New York law firm
1987 - 1996
Education University of Florida.