Harold Souffrant

12 Feener Circle
Randolph, Mass 02368
Tel (781) 300-1044
(781) 510-1785
TECHNICAL
SKILLS:
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Oracle 7.3x a" 8.0x, 8i , 9i, 10G, PL/SQL 10G , Onyx
Administration, Vantive CRM, Genesys CTI, Upstream Works CTI, Sybase
11, ALSB, (Aqua Logic Service Bus), Web Logic Server Administration,
DB2, Informix 7.3.4, 9.4, HPloadder, SQL Server 7, SQL Server
2000/2005/2008, Unix Solaris 2.6- 2.8, HP-Unix, Peoplesoft 7.x a"
8x, Peopletools, Kronos 4.3, PTC WINDCHILL, Quest Central a" Quest
Spotlight Monitoring Tools, Quest Live Reorg, Clarify, Oracle
Financials 11i, ER/Win, SqlBacktrack, HP-UX, Autosys/Trivoli/ Remedy,
Oracle RMAN, SAP/R3, Oracle Forms 3.5/4.0, Unix Shell Scripting,
Windows NT, 2000, Clarify. PL/SQL, SQLPLUS, Oracle Enterprise Manager
(OEM). SQL Navigator, SQL Loader, Java, Visual Basic, Actuate Reports
Server, Web Design, HR Vantage, NU View, Kronos, Ceridian, ADP
Payroll Software, Linux, AIX OS, ETL/Informatica, Peoplesoft 8.8,
9.0, Oracle Data Guard, Oracle 10G Grid Control, Oracle OEM, Oracle
Financial, RAC Stretched Cluster, Oracle Express, CICS, JCL,
Control-M, Veritas Cluster, Oracle 11G, Oracle 11i E-Business Suite,
Oracle Discoverer, Oracle Browser, SSL,LDAP, JAX-WS, JAX-B, JAX-R
Portlets, JSR 168, JSP/JSF, Service Discovery (UDDI).Visio, Nexprise,
Windchill, ABAP programming, Microsoft Excel,SOA ,Web Services, PTC
Windchill, Java, JSP, HTML, JavaScript, Windchill PDM Link Toolsuite,
Windchill PDM Link 9.1. Guardium, Arcsight, Sophos, S-tap, Phython,
Perl, Golden Gate, IBM AIX 5.3,6.1 on P550, IBM Director, Remedy, BMC
Patrol, Morphotrak, Gogent, Oracle 11R2, Data Guard, ASM, Oracle
Clusterware, Oracle 11G Grid Control Red Hat Linux 2.3. Trivoli
Storage Management (TSM).
EXPERIENCE:
12/09 a" 10/10 RAYTHEON /DHS/US-VISIT/SBA CONTRACT ROLE IN
ARLINGTON, VA
Participated in 10 Print Projects using Morphotrak Biometric
applications and Gogent Biometric Applications on Oracle 11R2
Databases. Managed and Administered very large Oracle 11R2 Databases
on AIX 5.3 IBM P550. Managed and Administered SQL Server 2005/2008
Databases. Trained on Morphotrak Application and AIX PowerVM 6.1.
Trained on Remedy Software and BMC Patrol for monitoring. Upgraded
Oracle 9i Databases to Oracle 11gR2. Performed Core Database
management tasks including Database Creation, Installation, backup
and Recovery. Monitored and Optimized databases. Trained on Advanced
Oracle Queuing techniques. Trained on TiBCO Software. IEEE Biometric
Certification (Certified Biometric Professional). Oracle Certified
11R2.
 3/09 a" 12/09 COBBHAM DEFENSE SYSTEMS/TCML LTD (CONTRACT ROLE)
LOWELL, MASS
LEAD ORACLE DBA 10G/11G - MICROSOFT SQL SERVER 2005 DBA WITH SAP/R3
AND BIW
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Led/Participated in database projects and worked with partners to
bring projects to successful and timely completion.
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Supported 24x7 environments and ensure their availability,
performance, security and operational efficiency.
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Performed core database management tasks including software
installation, database creation and configuration, database upgrades,
backup and recovery, space management, partition maintenance and
object reorganization.
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Monitored and optimized database performance as it relates to
partitioning strategies, index tuning, ETL, and query optimization on
Data warehousing environment.
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Researched, evaluated, recommended new technologies and products.
Supported Oracle 10G/11g RAC using Linux Red Hat and Solaris.
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Wrote a lot of C shell and Korn shell script in order to automate
database processes.
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Working knowledge of Cybermation ESP, Control a"M and other
scheduling tools.
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Working knowledge of Oracle Business Intelligence. Designed,
implemented Oracle SOA suite at Cobbham Defense Systems.
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Migrated Informix/SAP/R3 data to Microsoft SQL Server 2005/SAP/R3
and BIW. Administered and Maintained SAP/R3 on Microsoft SQL Server
2005/2008.
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Converted and Migrated Legacy data to Oracle E-business suite.
Strong experience with Oracle Financial and HR Systems. Strong
experience with Unix scripting (C shell and Corn Shell).
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Strong experience using SOA and web services.
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Strong experience with Applications Implementation Method (AIM).
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Cleaned legacy data and wrote programs for data conversion.
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Working knowledge of Oracle E-Business suite applications 11i.
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Working knowledge of Oracle Finance and HR systems.
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Working knowledge of Oracle 10G PL/SQL and SQL.
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Administered and Monitored SAP/R3 on Informix databases.
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Converted and Migrated SAP/R3 from Oracle 9i to Microsoft SQL Server
2008.
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Administered, monitored, tuned SAP/R3 BIW applications on Oracle 11G
databases.
7/05 a" 3/09 PHILIPS, Framingham, MA
SENIOR ORACLE DATABASE/SQL SERVER ADMINISTRATOR/SENIOR INTEGRATOR
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Supported Various databases Including Vantive CRM and Genesys CTI on
Oracle 10G and Oracle 9i for Emergency Call Center.
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Performed Performance tuning on Oracle 9i/10g databases (PeopleSoft
Payroll and Kronos).
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Upgraded Oracle Vantive CRM and Genesys CTI from 9i to 10G Using
Unix Solaris 10.
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Provided application and database support on a 24X7X365 environment
for Oracle 10G and SQL Server 2000/2005 databases to respond and
resolve production issues.
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Monitored, guided and assisted junior developers and DBA's and
outside teams as they develop plans. Performed, designed, developed
solutions and maintained their knowledge bases.
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Managed, implemented and monitored Sales Automation project using
ONYX and Solar Wind Systems. Deployed SQL code to Microsoft SQL
production servers.
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Experience with Java/J2EE, XML, SOAP, HTTP, WSDL, JMS Queue, Linux
and Windows, Enterprise Service Bus (ESB), Business Process Modeling
and Management, Enterprise Application Integration (EAI), (BPM),
LDAP, VMS, Single sign-on (SSO), Virtual Operating System
Environments, NET 3.5 requirements, XSLT, XSD.
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 Developed software processes, standards, configuration management
systems, tracking systems and associated best practices. Participated
in project and program reviews.
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Supported, maintained and installed Oracle 10G RAC.
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Applied Patch 10.1.0.5 to subscriber database.
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Worked with the SQA group to assure best quality and rapid
turnaround for changes that surface during testing. Very proficient
with Sql Sever, DTS, SQL Server Integration Services.
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Evaluated tools/core technologies (CRM, OS, Backup tools, monitoring
and tuning tools, Software and Hardware tools) and provided
recommendations for their use.
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Supported Oracle 11i E-Business Suite on Oracle 10G databases.
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Troubleshot production processes and solved problems in real time.
Monitored database system details within the database, including
stored procedures and execution time, and implemented efficiency
improvements.
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Acted as a liaison between users to solve production issues and
translated business users requirements into specifications for
development teams.
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Designed, implemented, supported deployed Oracle SOA suite a"
trained in SOA principles from BEA Software Company.
4/00 a" 7/05 ACCENTURE/BOSTON SCIENTIFIC, Natick, MA
ORACLE DATABASE ADMINISTRATOR/TEAM LEAD
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Led, supervised and trained a team of four Informix DBA's into
Oracle.
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Supported various databases on Oracle 8x, Informix 7.3.4, SQL
Server, Sybase, DB2 on a 24X7X365 environment.
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Upgraded Oracle Peoplesoft Databases from 8.1.6 to 8.1.7.3.4 using
AIX OS.
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Solved and tuned database performance problems on Oracle Peoplesoft
and Kronos databases.
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 Supported SAP/R3 application on Informix, PTC Windchill application
on Oracle, Peoplesoft application on Oracle and Kronos application on
Oracle and Marketing and Sales application on Sql Server 7 and SQL
Server 2000.
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Custom designed SAP/R3 according to customer needs. Reviewed,
interpreted, changed ABAP/4 programming code in order to modify
SAP/R3 according to client's needs. Supported SA/R3 on Informix and
Oracle Databases- Administered SAP/R3 Basis on Oracle 9i and Informix
databases. Modified modules like FICO, HR, SD, PP etc. Automated test
loads using Mercury Interactive load runner and Mercury Winrunner in
order to ensure that SA/R3 system would perform reliably and
effectively.
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Upgraded Oracle Peoplesoft 8x databases from 8i to 9i.
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Installed and built Oracle Databases from scratch for PTC Windchill
and Kronos applications according to OFA. Working knowledge of
Windchill PDMLink 9.1. Working knowledge of Windchill MPM Link.
Working knowledge of JMS Queues. Working knowledge of Oracle SOA
Integrations.
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Maintained and monitored Oracle, Informix, SQL Server databases
including Reorg, Space Management, Row Chaining, Performance Tuning.
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Supported an SAP/R3 Data Warehousing Application (BW) on Informix
7.3.4.
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Evaluated and wrote reviews for a database Team of four people.
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Interviewed, recruited and trained new Oracle DBA's to the DB team.
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Recovered databases using BCV copies to various points in time.
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Installed and maintained RMAN to Interface with EMC EDM.
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Attended Oracle DBA Bootcamp in Las Vegas (October 2001) and IOUG-A
in Orlando (April 2003).
12/95 a" 3/00 STATE STREET BANK, Quincy, MA
SENIOR ORACLE DATABASE ADMINISTRATOR/SYSTEMS OFFICER
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Administered and supported Peoplesoft applications 7.x (HR & GL) on
Oracle 8x databases.
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 Administered and supported Oracle Financial 11i on Oracle databases.
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Configured and Certified Oracle servers.
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Designed and implemented backups for all Database systems Oracle 8.x
and 7.x using SQLBACKTRACK (BMC Software).
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Developed strategy and planned for the Corporate Actions/ARP move to
Production.
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Built, supported, maintained a Web based corporate actions/
automated response process database.
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Provided production and tuning databases in Oracle environments.
ORACLE DATABASE ADMINISTRATOR/DEVELOPER
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Support on a 24X7X365 environment for 455 Oracle, Sybase and
Informix Servers running Unix Solaris.
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Monitored and tuned a Trail database using Oracle Enterprise Manager
(OEM).
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Apply Patches for the Trail Oracle database from 7.3.0.1 to 7.3.4.
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Sized objects, tablespaces including rollback and temp for Corporate
Action system.
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Built Trail Y2k and Corporate Actions Y2K applications.
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Used BMC's SQLBACKTRACK software for enterprise backup with IBM's
ADSM backup solution.
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Attended IOUG, a conference in Dallas (April 1997) and Oracle Open
World in San Francisco (November 1996).
6/90 a" 12/95 TERADYNE CORP, Boston, MA
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Designed and implemented a Customer Order Entry System using Forms
3.5 on Oracle 7.x using HP-UX 10.20.
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Used ER/Win for Database Modeling and Reverse Engineering.
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 Performed Oracle DBA functions on Oracle 7.x using HP-UX 10.20.
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Defragged and refreshed databases using Import/Export.
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Designed, implemented and maintained a Clarify applications for
customer support with Oracle 7.x using HP-UX 10.20.
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Performed Oracle DBA functions (Performance Tuning, Space Management
for Clarify Application and Customer Order Entry System).
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Supported a Customer Order Entry System on a 24X7X365 for
Salespeople Worldwide on Oracle Databases.
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Traveled to Europe in order to implement and train users on Clarify
applications.
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Helped developers utilize I/O statistics, Explain Plans, TKprof, to
improve execution time of queries.
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Attended Oracle Open World Conference in September 1995.
6/87 a" 6/90 DENNISON CORP, Milford, MA
PROGRAMMER/ANALYST
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Designed and implemented a data entry system using Keymaster (TSI)
in a mainframe MVS.
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Designed, implemented and customized a Customer Order Processing
System using ASI Software.
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Built JCL jobs and worked with Operations for Application Production
Turnover.
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Attended Keymaster Conference in Tampa on June 1989.
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Designed and implemented a Warehouse Management System using
Natural/Adabas.
TEACHING
EXPERIENCE:
QUINCY COLLEGE, Quincy, MA
ADJUNCT PROFESSOR (1/93, SUMMER & FALL 1997)
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Taught Operating System using Unix and C++, Java
XENTRA TECHNOLOGY, Malden, MA
ADJUNCT PROFESSOR (SPRING 2001)
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Taught Oracle 8i
NEWBURY COLLEGE, Boston, MA
ADJUNCT PROFESSOR (FALL 1996)
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Taught Operating System, Introduction to Computers Networking
RANDOLPH HIGH SCHOOL, MA
ADJUNCT PROFESSOR (2004 a" 2005)
BUNKER HILL COMMUNITY COLLEGE, Charlestown, MA
ADJUNCT PROFESSOR (SUMMER 2000, FALL & SPRING 2001)
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Taught Linux and Unix
EDUCATION:
WENTWORTH INSTITUTE OF TECHNOLOGY, Boston, MA
BACHELOR OF SCIENCE IN COMPUTER SCIENCE (9/87)
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GPA: 3.5
BOSTON UNIVERSITY, Boston, MA
MASTER OF SCIENCE IN COMPUTER INFORMATION SYSTEM, IN PROGRESS (1/88
a" PRESENT)
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Courses: Project Management, Computers and the Law, Quantitative
Methods in Management
BOSTON UNIVERSITY CORPORATE EDUCATION CENTER, Boston, MA
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Introduction to Unix, Unix Shell Scripting (Korn Shell),
Understanding and Dealing with People, Leading and Managing
Successful Team
 BOSTON COLLEGE, Boston, MA
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Operations management, Data Communications Network, Personal
Finance, Entrepreneurship
(1/89 a" 6/90)
BENTLEY COLLEGE, Waltham, MA
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Business Law, Organizational Behavior, Economics, Investments (1/95
a" 6/95)
NORTHEASTERN UNIVERSITY, Boston, MA
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Oracle Relational Database Management System, Microsoft Windows 95
(10/95 a" 12/95)
ORACLE TRAINING, Boston, MA
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Oracle 7.x, 8.x, 8i, 9i Data Base Administration, Oracle 8i, 9i
Performance Tuning, Oracle Backup and Recovery, Oracle PL/SQL, Oracle
Forms 3.5/4.5, Oracle Reports 4.5, Oracle 9i new features, Oracle 10G,
PL/SQL 10G, Oracle Express
HARVARD UNIVERSITY, Cambridge, MA
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Certificate in Cost Estimating and Control (11/88)
MASS BAY COMMUNITY COLLEGE
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Human Anatomy I & II, Essentials of Human Anatomy and Physiology,
Nutrition, Chemistry, Medical Terminology, Oncology, Biology,
Nephrology, Immunology, Cardiology Basis, Infectious Diseases,
Pathophysiology (1/04)
LANGUAGES:
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Speak French, Creole, Spanish, Portuguese, English