TODD RICKETTS

12708 SHADOWCREST COURT * RIVERVIEW, FLORIDA 33569

PHONE: (813) 741-9060 * CELL: (813) 601-3080 * E-MAIL: tr98e740@westpost.net
MANAGEMENT PROFILE
Results-driven, Hands-on Leadership Professional with 16 years of experience in
warehouse, distribution, transportation, production, logistics and operations ma
nagement. Proven managerial capabilities, consistently increasing productivity a
nd reducing expenses through cost-effective efficiency programs. Accomplished l
eader with the ability to build, train, motivate, and mentor successful teams to
outstanding performance. Effective communicator possessing excellent interperso
nal and presentation skills. Expertise includes:
* Logistics Management * Warehouse Management * Contract Negotiations
* Shipping / Receiving * Inventory Control * Customer Services
* Production Management * Safety Management * Team Leadership
* Strategic Planning * Regulatory Compliance * Training and Development
PROFESSIONAL EXPERIENCE
BAY LINEN (Baycare Health Systems) Clearwater, Fl.
DISTRIBUTION DIRECTOR 10/09 - 7/10
(Was laid off)
Oversaw the Distribution operations. Hire, supervise, schedule, discipline, and
train about 200 employees. Assign and restructure routes to become more effici
ent. Address complaints and resolve problems in a positive manner. Ensure all d
epartments are operated in compliance with all recognized standards by the compa
ny and mandated by local, state, and federal agencies. Made deliveries to 200 ho
spitals and doctor offices.
* Operated a multi-million dollar budget
* Purchase supplies and negotiated contracts and service agreements with vendors
* Restructured dock operations to become more efficient and effective
MANKO DELIVERY SYSTEMS Tampa, Fl.
OPERATIONS MANAGER 09/08 - 02/09
(Was laid off)
I oversaw the operations of the following departments - shipping / receiving, wa
rehousing, delivery, administration, 3rd party logistics, and the lost luggage f
rom the airport. Responsible for hiring, training, and terminating employees. De
veloped metrics to evaluate production to become more efficient and effective. S
cheduled workers according to the work load. Handled customer complaint calls a
nd resolved them into a win - win situation, for the customer and the company. O
versaw 6 supervisors and 65 employees. Routed and dispatched 50 drivers.
* Attained Smartway certification with the EPA
* Increased productivity by 15 %
* Reduced claims and damages by 25%
KANES FURNITURE DISTRIBUTION CENTER Pinellas Park, Fl.
WAREHOUSE / DISTRIBUTION CENTER MANAGER 05/07 - 08/08
(Was laid off)
Oversaw 8 different departments in the distribution center. Hired, supervised, s
cheduled, disciplined, and trained distribution center personnel. Responsible fo
r the inbound activities related to the receipt and storage of goods, inventory
management, slotting, and returns. Also responsible for outbound activities rela
ted to order planning, picking, stock replenishment, and shipping. Administer ov
erall inventory management, space management, productivity, accuracy, and loss p
revention programs to ensure both customer requirements and financial requiremen
ts are met. Implement and maintain safety, security, housekeeping, and sanitatio
n programs. Plan and coordinate continuous improvement activities. Developed and
improved methods and processes in various departments to increase productivity,
production, service, efficiencies and effectiveness.
* Distribution Center - 600,000 sq. ft., with two 150,000 sq. ft. overflow wareh
ouses
* Oversaw 400 + distribution center employee's, 12 supervisors and 7 managers
* Restructured the chair manufacturing department which doubled production
* Oversaw the warehouses for 13 store locations
* Reduced damages by 15%
* Restructured the way we picked and stored furniture in our racks, which increa
sed productivity by 20%
* Controlled a 37,000 square mile delivery area
ROADWAY EXPRESS Largo, Fl.
OPERATIONS MANAGER 10/06 - 05/07
(Company downsizing)
Effectively lead, direct, and manage all activities related to the service cente
r. Ensure continuous improvement of operational efficiencies while reducing cost
s and meeting or exceeding customer expectations for on-time delivery. Hire and
train new personnel into the teamwork atmosphere. Manage the dock and delivery o
perations to stay within the budget and be responsible for achieving facility se
rvice, growth, and operating goals, while also projecting future manpower needs.
Support service center sales efforts to achieve quota by maintaining contact wi
th the customers' needs. Ensure compliance with government, company, division, a
nd district regulations, policies and procedures. I also establish and maintain
good working relationships with labor as well as with the local union by resolvi
ng problems in a fair and timely manner.
* Increased driver productivity by 10%
* Increased dock production by 10%
SUPER TRANSPORT Tampa, Fl.
OPERATIONS MANAGER 06/05 - 06/06
(Company went out of business)
I assist the terminal manager with assuring the terminal remains profitable, and
overseeing the dock and the pickup and delivery (P & D) operations, plus the ad
ministrative staff. Direct and coordinate workers engaged in loading, unloading,
recording, arranging, routing, and delivering incoming and outgoing freight shi
pments. Plan (P & D) schedules for truck drivers. Coordinate activities of opera
tions to obtain optimum use of equipment, facilities, and personnel. Supervise a
nd coordinate all activities of dockworkers and other support personnel. Provide
planning, direction and control of all available resources for insuring timely,
damage-free, safe loading / unloading of freight on assigned shifts. Recommend
or carry out personnel actions including hiring, disciplining, or discharging of
employees. Responsible for ensuring maximum production and optimal safety and c
ost-effectiveness of the entire terminal operation.
* Oversaw 4 supervisors, 3 managers and 85 employees
* Restructured the dock operation which lowered our costs by 25%
* Manage 50-door terminal, which sends and receives 650 shipments a day.
* Route and load shipments for a 12,000 square mile area
* Directly responsible for P&L
* Reduced labor hours by 20%
UPS FREIGHT Tampa, Fl.
INBOUND WAREHOUSE / TRANSPORTATION MANAGER 09/01 - 06/05
(Career advancement)

Supervise and coordinate activities of dockworkers and drivers. Distribute tasks

to workers engaged in loading and unloading of trucks and in moving and storing
materials and products, while directing the workers' activities to conformance
of load patterns to prevent shifting or damage to the products while in transit.
Train new employees and integrate them into the teamwork environment of the gro
up to ensure effective individual performance that compliments the team effort.
Inspect the physical work environment to produce a clean, safe warehouse and coo
rdinate the dock operations to comply with approved procedures, standards, and s
pecifications. Perform OS+D activities to ensure customer satisfaction. Motivate
the employees to improve performance on timeliness and quality of the merchandi
se for the customer. Call customers and mediate an immediate settlement on incor
rect billing to ensure and encourage future use of our company. Ensure OSHA and
HAZMAT compliance. Pull daily reports. Track and expedite shipments. Hold daily
pre-shift meetings with employees to communicate: production results and goals,
safety issues, any policy or procedure changes and to give them the action plan
for the day.
* Direct the operations of the Bed Bath and Beyond distribution center for Flori
da's Southwest Region.
* Route and load shipments for a 14,000 square mile area.
* Manage 56-door terminal, sending and receiving more than 1000 shipments a day.
* Maintain a 250-trailer inventory.
* Created a weight and inspections program, increase revenues by 20%.
* Restructured the driving routes, reducing associated costs by 10%.
* Developed and implemented several safety and cleaning programs, reducing costs
by 10%.
* Managed over 100 employee's
AVERITT EXPRESS Tampa, Fl.
DOCK SUPERVISOR 06/94 - 09/01
(Career advancement)

Coordinated and supervised the activities of 30 dock workers and 50 drivers. Ma

naged the loading and unloading of trucks, ensuring safe load patterns and compl
iance with approved procedures, standards, and specifications. Provided inbound
and outbound dispatch operations. Trained and motivated new and existing emplo
yees, optimizing both individual and team performance.
* Operated the Fort Myers service center out of Tampa.
* Routed and loaded shipments for a 19,000 square mile area.
* Initiated a safety program, increasing productivity by 10% and reducing expens
es by 20%.
* Implemented a weight analysis system, recovering $300,000 in 12 months.
* Designed and instituted several internal contests, increasing productivity and
sales.
* Awarded "Associate of the Year" in 2000.
EDUCATION
SAINT PETERSBURG COLLEGE
UNIVERSITY of SOUTH FLORIDA
VILLANOVA UNIVERSITY
HILLSBOROUGH COMMUNITY COLLEGE
CERTIFICATIONS AND LICENSE
* CPR
* Fork Lift
* Six Sigma Green Belt
* Lean Manufacturing
* Six Sigma Black Belt