Lanelle DeCaire

12415 23rd Ave. S. - Burien, WA 98168 * (206) 402-6108 or (206) 499-5378 * ld30
f388@westpost.net

Program Management | Compliance Measurement | Executive Support |

Accounting & Financial Management | Budget & Financial Development
| Human Resource Management | Data & Records Management

Pro-Active and results-oriented professional with broad and extensive experience

in program administration,
budget and financial management, executive support, data & records management, a
nd Government and Financial
compliance measurement. Well versed in program training and policy development a
s well as accounting,
resource management and financial and economic analysis. Solid planning and orga
nizational skills in coordinating
all aspects of department administration. Knowledgeable in business analysis, a
nalysis of forecasting models
and experienced in writing managerial reports that communicate recommendations t
o organizational and outside
stakeholders. Strong team builder, promoting career development while driving pr
oductivity and morale.
Client service leader who builds long-term relationships with cross-functional t
eams at all organizational levels.
Core Competencies
Program Management * Budget & Financial Management * Accounting * Data & Records
Management *
Compliance Measurement * Human Resource Management * Financial & Economic Develo
pment *
Research * Data Trending & Analysis * Policy and Training Development * Resource
Management
EDUCATION

City University of Seattle, Bellevue, Washington - Graduated March, 2010

Bachelor of Science, Business Administration/Information Systems & Technology
*Cum Laude Honors graduate, Dean's List, 3.723 accumulative GPA;
*Coursework included: Financial and Economic Budget & Analysis, Accounting, Str
ategic Management, human Resource Management, Cash Flow Management and Capital A
llocation, Project Management, Database
Management & Design, System Analysis & Design, Production Management, Systems Op
erations Development.

PROFESSIONAL EXPERIENCE

Highline Medical Center, Burien, Washington 01/2005 - Present

Administrative Coordinator | Quality Services and Risk Management
Coordinated and provided administrative support to both the Quality Services and
 Risk Management Departments. Budgeted and maintained departmental resources. Ad
ministered accounting and accounts payable/receivable processes. Researched care
improvement data, program statistics, and financial indicators for written eval
uation and recommendation to executive management. Responsible for incorporating
budget analysis, financial indicators and financial trends into high-level repo
rts and communications that convey recommendation to executive management,board
members and outside stakeholders. Worked in the development, maintenance and ana
lysis of program-specific data tracking systems to collect and trend data in the
effort to measure compliance and improvement to safety standards. Responsible f
or integrating and graphing medical and employee compliance for analysis, trendi
ng and reporting. Contributed to implementation of system wide data output upgra
des. Developed training programs, training material and departmental policies an
d procedures. Managed vendor contractual agreements hospital wide. Compiled and
analyzed data and managed complex data systems. Provided Executive support and i
n charge of time management and the scheduling of complex calendars for Executiv
e Management. Responsible for the direction and reviews of quality services inte
rns and volunteers.
*Contributing team member responsible for overall improvement standards reaching
98.9% of departmental goals;
*Developed data tracking systems to measure compliance which resulted in care i
mprovement and employee workload reduction;
*Formalized and re-engineered procedures to ensure conformity with complex gover
nmental compliance requirements;
*Responsible for collecting, analyzing, and trending measurable data for financi
al indicators which lead to improved employee efficiency and productivity and im
proved safety standards.

Group Health Cooperative, Tacoma, Washington 08/1999 - 10/2004

Program Coordinator | Hospice Bereavement & Volunteer Services
Managed and coordinated both the Bereavement and Volunteer Services Programs. Re
sponsible for complicated departmental forms and records management as well as u
pdated all electronic and hard copy records for both
programs. Developed and audited budgets for two separate departments. Analyzed f
ull quality/accuracy reviews of financial data and analyze data and formulated f
or compliance and conclusions or recommendations.
Administered accounting, accounts payable/receivable processes. Contributed to p
rogram evaluation process development and audited policy changes. Planned charit
y events and coordinated project workshops. Planned
volunteer training; gave employee training and prepared procedural and training
manuals; processed and audited employee time sheets. Created and managed complex
database and developed reports; tracked hospice donations and reconciled invoic
es. Designed and produced publications and training manuals that are still in us
e today; researched, prepared and integrated financial data into grants and pro
jects for hospice program. Interviewed candidates and evaluated staff.
*Responsible for records and data systems and information consolidation that res
ulted in greater efficiency, productivity and information sharing.
*Contributing team member responsible for formalizing and re-engineered procedur
es to comply with government HIPAA practices as required under the law;
*Responsible for expanding a Hospice Social Program by 45% in three years, match
ing employee volunteers with over 500 families throughout the Puget Sound area;
*Received nine Service Excellence Awards in recognition of efforts and customer
service excellence.

Transnation Title, Lake Oswego, Oregon 10/1994 - 07/1999

Escrow Officer/Limited Practice Officer (LPO)
Certified by the Washington Supreme Court to function as a Limited Practice Offi
cer/ Escrow closing officer. Taught classes and gave seminars about the land and
title processes and real estate laws to groups of mortgage
and real estate professionals. Interviewed, mentored, trained and evaluated thre
e escrow and title assistants. Performed complex research and analysis of title
records for existing home, land and commercial titles for the
sale and transfer of property which included the indexing of all purchase and ex
change transactions, determination of all encumbrances, encumbrance type and tax
, judgment and mortgage liens. Cleared home and commercial land
titles which required review, research interpretation, mitigation, recommendatio
ns and complex negotiations with banking, mortgage, credit companies and private
and government lien holders to resolve client credit issues and outstanding lie
n issues. Selected, prepared, and completed legal documents for use in closing l
egal real estate transactions requiring the transfer of real and personal proper
ty, extension of credit, sale, and other conveyance of real or personal property
. Responsible for the accounts payable/Receivable on individual escrow accounts
as well as the reconciliation of state trust accounts. Working and in depth know
ledge of state RCW's and WAC policies as applied to real estate transactions. Fa
cilitated the signing of legal documents, completed legal research and conferred
with attorneys. Established filing systems, databases and budget records.
*Two-time recipient of the yearly Silver Award of Excellence for consistently c
losing more than 170 escrows while generating more than $68,000 in escrow fees m
onthly;
*Top-two producer out of eight offices for two consecutive years; increased clos
ed escrows by 15%;
*Recognized and awarded bonuses for service excellence monthly.

Fircrest Escrow, Tacoma, Washington 07/1990 - 03/1994

Escrow Officer/Limited Practice Officer (LPO)
Certified by the Washington Supreme Court to function as a Limited Practice Offi
cer/ Escrow closing officer. Performed complex research and analysis of title r
ecords for existing home, land and commercial titles for the sale and transfer o
f property which included the indexing of all purchase and exchange transactions
, determination of all encumbrances, encumbrance type and tax, judgment, mortgag
e liens. Cleared home and commercial land titles which required review, research
interpretation, mitigation, recommendations and complex negotiations with banki
ng, mortgage, credit companies and private and government lien holders to resolv
e client credit issues and outstanding lien issues. Selected, prepared, and comp
leted legal documents for use in closing legal real estate transactions requirin
g the transfer of real and personal property, extension of credit, sale, and oth
er conveyance of real or personal property. Responsible for the accounts payable
/Receivable on individual escrow accounts as well as the reconciliation of state
trust accounts. Working and in depth knowledge of state RCW's and WAC policies
as applied to real estate transactions. Facilitated the signing of legal documen
ts, completed legal research and conferred with attorneys. Established filing sy
stems, databases and budget records.