Broken Arrow, OK 74012 | C: 918-691-0817 | tjc17246@westpost.net
MICROSOFT CERTIFIED SYSTEMS ENGINEER Microsoft Certified Systems Engineer (MCSE) with extensive experience designing, implementing, testing, supporting, and managing next-generation network infrast ructures with Microsoft environments. Proficient in an assortment of technologie s, including Microsoft Exchange, Windows Servers, Desktops, Office Suites, and t roubleshooting network systems. MCSE skills include: * Data Security, Backup & Recovery * Documentation of Procedures/Systems * Design/Installation/Configuration * Microsoft Exchange 2000 * Microsoft Exchange 2003 * Microsoft Exchange 2007 * Microsoft Windows Server 2000, 2003, 2008 * Microsoft Windows XP, 2000, Vista, 7 * Microsoft Desktop Environments * Microsoft Office * Networking Systems * Microsoft Active Directory EXPERIENCE Tulsa Business Solutions, Tulsa, OK IT Consultant / Sr. Network Engineer 2/2006 - Present Design and installation of Microsoft products for diverse industry clients. Enha nce business performance, upgrades, implement recovery procedures, handle perfo rmance tuning and conduct regular system backups. Ensure technical and functiona l designs meet business requirements. Key projects: * Served as project lead in the completion of numerous medium scale implementat ions, managing projects from business requirements analysis to solutions deliver y/implementation and support. * Enhanced end users' understanding of network systems by conducting individual training sessions and creating user-friendly training materials. Matrixforce, Tulsa, OK Sr. Support Specialist 9/2003 - 2/2006 Supporting diverse industry client networks. Manage and implement the rollout of computer hardware and software solutions, upgrades and applications. Sales of c omputer hardware and software systems. Developed functions, scripts and reports that were instrumental to the success of high-priority development projects. Key projects: * Served as project lead of approximately 25+ medium to large scale implementati ons, managing projects, reports, implementation, delivery, and support. * Created SOP's (standard operating procedures) for company guidelines and proce dures for installation and configuration of Microsoft products.
HQ Technology Group, Tulsa, OK
Network Engineer 7/2001 - 9/2003 Support exiting clients. Installation and configuration of Microsoft products. I mplementing computer hardware and software upgrades for a diverse client list. Key projects: * Served as lead engineer on support, managing projects, implementation, and del ivery.
McDonalds Corp., OKC, OK
Technical Consultant 1/2001 - 6/2001 Selected for competitive internship with leading food and beverage firm. Develop ed functions, procedures and communications that were instrumental to the succes s of high-priority development projects. Key projects: * Developed and managed communication strategies for the Oklahoma region. Compri sed of 380 restaurants and 12,500 employees. This roll out saved the region over $357,000 a year. * Enhanced Oklahoma region employees understanding of systems by conducting indi vidual training sessions and creating user-friendly training materials and intra net site. US NAVY, Bremerton, WA USS NIMITZ CVN-68 Machinist Mate (MM3) 10/1990 - 9/1992 Assigned to the Reactor Department to operate, maintain, and repair of ship prop ulsion equipment. Key projects: * Present in the Persian Gulf War combat zone from April 5th, 1991 to July 16th, 1991. * Western Pacific Tour from 02-91 to 08/91. * Honorable Discharge with 3.96 performance mark.
EDUCATION & TRAINING
Southwestern Oklahoma State University Bachelor of Science, Major in Finance, Minor in Marketing 5/1996 Currently pursuing the Microsoft Certified IT Professional (MCITP) certification to be certified on the newer Microsoft technologies.
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