KRISTLYN M.

JOHNSON-MACON
1152 HIDDEN RIDGE #1298, IRVING, TEXAS 75038
727-543-6387 / KRISTLYNJOHNSON@HOTMAIL.COM
CUSTOMER SERVICE MANAGER, ACCOUNT MANAGER, OR RECRUITER
SUMMARY OF QUALIFICATIONS
An award winning, highly energetic professional experienced in
client relations, marketing, sales, and community outreach; with an
emphasis on healthcare and education. An effective communicator with
a strong work ethic and the ability to cultivate productive
relationships with people from diverse demographics. A self-starter
and fast learner recognized for an aptitude of innovative solutions
to problems, consistently achieving goals; and for a personal
commitment to focusing on success in challenging business
environments with dedication, knowledge and teamwork. Key Strengths:
BUSINESS DEVELOPMENT a ACCOUNT MANAGEMENT a CUSTOMER SERVICE a
SALES / ACCOUNT EXECUTIVE a CONTRACT MANAGEMENT
LEAD GENERATION a TELEMARKETING a COMMUNICATION a PRESENTATION
SKILLS a TEAM BUILDING a RECRUITING / STAFFING
CURRICULUM DEVELOPMENT a PROGRAM MANAGEMENT a COACHING /
MENTORING a COMPLIANCE a OBSERVATION SKILLS
PROFESSIONAL EXPERIENCE
AMN HEALTHCARE INC. a" _REGIONAL ACCOUNT MANAGER__ _PRESENT
*
Sell AMN Healthcare services through consultation, responsible for
scheduling client meetings, developing new business opportunities,
advising highly placed medical professionals, negotiating large
retainedcontracts, and maintaining long term partnerships with
valued clients. Helping hospitals, health networks and medical groups
set strategic staffing policy.
CONCORDE CAREER INSTITUTE - _ADMISSION REPRESENTATIVE_ 2009-PRESENT
a Generate leads for prospective students for
enrollment in academic programs. Use established leads to contact
students to get their approval to start the enrollment process.
a Oversee all phases of the student admissions
process from marketing the program with students to qualifying them
for enrollment in a higher education system, including telemarketing,
personal selling, admissions testing, decision making, and generating
leads through corporate and community outreach.
UNIVERSITY OF PHOENIX / APPLEONE STAFFING - _ENROLLMENT COUNSELOR
(TEMPORARY)_ 2007-2008
a Found prospective students for enrollment in
academic programs.
 a Established leads and contacted students to
obtain their approval to start the enrollment process.
a Responsible for all phases of the student
admissions process from marketing the program and qualifying students
for enrollment, including telemarketing, personal selling, admissions
testing, decision making, and generating leads through corporate and
community outreach.
COMPASS KNOWLEDGE GROUP - _ENROLLMENT ADVISOR_ 2003-2007
a Worked under supervision generating
prospective students for enrollment in academic programs. Used
established leads to contact students for approval to start the
enrollment process.
a Responsible for all phases of the student
admissions process from marketing the program with students to
qualify them for enrollment in a higher education system, including
telemarketing, personal selling, admissions testing, decision making,
and generating leads through corporate and community outreach.
a Instrumental in meeting a problem of
increasing enrollment after marketing dollars ran out by asking for a
referral from every prospect. Reached 31 nurses from one contact and
achieved personal goal, and was rewarded with raise and promotion
a TEAM TOP SALES PERSON (2003-2006).
KJ'S QUALITY CARE - _OWNER_ 1998-2006
a provided in-home domestic assistanceservices for the
aged / disabled. Developed new business, negotiated
contracts,recruited talent,maintained client relationships.
2001 MARKETING - _TELEMARKETER_ 2001
a EMPLOYEE OF THE MONTH (JUNE 2001).
GIRLING HEALTHCARE - _PROVIDER_ 1996-2000
a Assisted the aged / disabled with basic
functions essential to maintaining their quality of life. (i.e.
baths, meals, errands, etc.)
EDUCATION
AMERICAN INTERCONTINENTAL UNIVERSITY - _B.S. IN BUSINESS
ADMINISTRATION_ 2006
ST. PETERSBURG COLLEGE - _A.A. IN SOCIAL SCIENCES_ 2005
TRAINING: a _ASSISTED LIVING ADMINISTRATOR_ - State of Florida
Department of Health (2002) a _CRP, FIRST AID_ - Red Cross (2002)
a _CERTIFIED NURSING ASSISTANT AND PHLEBOTOMY_ - Tyler Junior
College (1998)