John R.

Dickey
P.O.Box 1578, Jamestown, CA 95327
(209) 536-1492
jdba6514@westpost.net
SUMMARY
A creative, experienced executive with a strong track record in business and tec
hnology leadership, mobile and web marketing, strategic planning, commercial sys
tems development, technical and business infrastructures, new technologies, fina
ncial management, procurement, contract negotiation and staff recruiting/retenti
on/development. Excellent balance of technical,
business, and communication skills.
PROFESSIONAL EXPERIENCE
eKwipper, Inc., Sonora, CA 12/08 Present
President and Co-Founder
As a new venture supported by Front Porch, the worlds leading provider of commun
ications solutions to ISP and telco businesses, eKwipper has developed the game
changing mobile technology to provide to consumers the most relevant, timely and
thus valued promotions on the part of brands and retailers in the course of the
ir shopping experience, literally at the point of decision. Premier partners inc
lude AOL and major brands such as Coca-Cola, Pepsi, ConAgra, Heinz, Campbells So
up, Dean Foods, Dreyers and many others.
Mobile Marketing Association 2010 Awards Judge
More information available at our marketing site www.ekwipper.com/b2b/index.htm
l
SuperStore Industries, Lathrop, CA 1/02 12/08
Distribution and food manufacturing firm servicing more than 500 stores in the S
avemart and Raleys chains which have about $8B in annual revenue.
Chief Information Officer
Led SSI transition team assisting Savemart (one of SSIs partners) in their supp
ly chain transition while integrating 130 new stores and two new distribution fa
cilities into their chains. Developed systems architectural plan to support the
supply chain for this $5B company.
Led SSI transition to net cost business model.
Redesigned and led implementation of new systems infrastructure including multi
-lingual voice directed DC systems, process control manufacturing systems and Bu
siness Intelligence tools.
Designed and built state of the art vendor management systems for procurement g
roup.
Trend Micro, Inc., Cupertino, CA 2/01 1/02
Trend Micro Incorporated is a global leader in network antivirus and Internet co
ntent security software and services. Approximately $1B in annual revenue.
Executive Director, Business Process and Product Development
Created international organization of 120+ in seven countries for development a
nd support of Trend Micro, Inc. products and internal systems. (US, Germany, UK,
Taiwan, Japan, Philippines, China)
Designed new corporate architectural roadmap and directed implementation of CRM
, Order Management, Financial, HR, Product Registration, License Renewal, Serial
ization and Customer Service systems
Led the development of WTC the most widely syndicated global virus tracking sy
stem on the net. See http://us.trendmicro.com/us/trendwatch/
Led the development and international roll-out of the companys Premium Support
system that accounted for more than 30% of the US BUs revenue.
Basic Companies, Walnut Creek, CA 8/97 2/01
Nations largest food ingredient manufacturer. Approximately $300M in annual reve
nue.
Vice President and CIO (BVP)
Led development of industrys standout Business to Business website providing ex
cellent order management functionality; showcased at eFood 2000 and Lotusphere c
onferences; highlighted in standard.com, also by IBM in SmartPartner and several
other trade news sources.
Led implementation or replacement of 23 systems such as JD Edwards, Prism, MRO,
MRPII, telecomm infrastructure, data warehouse, as well as creating comprehensi
ve business continuity plans. Completed programs on time and under budget.
Assisted VP of Operations in managing Logistics and Planning departments
Led Corporate Strategic Planning sessions with executive team
Directed Data Center platform consolidation and architecture simplification. Re
duced telecommunications costs by more than 40% while increasing system access a
nd responsiveness.
Central Indiana Regional Health Center, Indianapolis, IN 3/94 - 8/97
Chief Information Officer
Executive Project Manager and Technology Liaison to Methodist, St. Vincent and
Community hospitals in Indianapolis coordinating with their CIOs and CMIOs.
Together with Medical Director and COO, developed strategic plans.
Created and implemented the industrys benchmark website.
Implemented new ERP system for the center. Managed staff of 50+; delivered on t
ime and budget.
Partnered with ERP vendor to provide IS service to other centers, moving IS fro
m a cost center to a profit center for the company.
Implemented state of the art call center system with predictive dialing and CRM
.
Led design and implementation of new infrastructure linking 18 branches and fou
r customer labs throughout Midwest and southeast states.
Eli Lilly and Company, Indianapolis, IN 4/91 - 3/94
Sr. Manager, Corporate Applications Systems (reporting to CIO, staff of about 40
)
Formed and directed cross-functional teams that delivered integrated global app
lications and communications systems for 23,000 customers including scientific,
clinical, manufacturing and administration areas.
Co-directed complete re-engineering of the delivery of global IT infrastructure
services resulting in >25% reduction of associated expenditures. This dealt wit
h telecommunications, multiple data centers and application systems.
Negotiated the first global software licensing agreement with primary vendor sa
ving foreign affiliates very significant amounts in software costs.
Created a competitive intelligence and process improvement program, sold it to
the Executive Management Team and integrated it into the management processes co
rporate wide.
Center for Information and Communication Sciences, 8/89 - 4/91
Ball State University
Director, Applied Research Institute and Assistant Professor (staff of about 60)
and Assoc. CIO for Distance Learning and Teaching Applications
Developed five graduate level courses on IS technology and management.
Directed the applied research and instruction in five laboratories.
Featured speaker for AT&T to about 600 senior university administrators on the
use of information technology in academic environments which led in the short te
rm to more than $10 million in new contracts. Frequent consultant to regional bu
sinesses and
universities including Purdue, IU, University of Tennessee and University of Col
orado.
Acquired donation of more than $3MM in networking hardware from 3Com and other
IT firms.
At Governors request, co-chaired the Indiana Higher Education Telecommunication
System
United States Air Force Communications Command 10/83 - 3/90 (including terminal
leave)
Chief, Networks Operational Test and Evaluation (staff of 70 80 engineers and s
enior techs)
Teams were decorated twice for emergency restoration of Air Force One communica
tions.
Developed and initiated first OT&E of LANs, WANs, and secure communications sys
tems.
Decorated for a documented $40 million savings in telecommunications costs.
EDUCATION
MS, BS - Electrical Engineering, Auburn University 1986, 1985
BS - Business and Communications, Southern Oregon University 1983
BA - Humanities, Southern Oregon University 1983
Honors: Phi Kappa Phi (Phi Beta Kappa), also admitted to honoraria in engineerin
g, electrical engineering, mathematics and physics
Business Strengths:
Team-building, Strategic Planning, e-Business/e-Commerce, Business Process/Syste
ms Analysis, Applications Development, Data Center Operations, Personnel Recruit
ing and Management, Project Management, Organizational Leadership, Six Sigma tra
ining ISO 9000, Financial Planning
Technical Skills:
Mobile technologies, commercial website design and implementation (.Net, Ruby, J
ava), Intranet design and implementation, ERP and CRM systems, Oracle, J.D. Edwa
rds, PeopleSoft, Navision, Platinum, Prism, Telephony/Telecommunications Systems
, Network Design and Implementation
Patents: US Pat. 4936957 Thin film oxide dielectric structure and method
US Pat. 5141603 Capacitor method for improved oxide dielectric
Foreign Languages:
Conversational French and Spanish
Security Clearance: TS/SCI inactive