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Diane M.

Lapine, SPHR
Gloucester, MA 01930
(617)-669-5779 -mobile

A trusted advisor and strategic business partner with experience in BU HR, Globa
l HR, ER, performance and executive coaching, managing and developing cross-cult
ural project teams. A continuously evolving HR professional with a passionate d
esire for learning and improvement.

Massachusetts School of Professional Psychology Currently enrolled
APA accredited Organizational Psychology program
2011 M.A. Candidate
Boston, MA
Good Harbor Coaching March 2009 - Present
Owner, coach
Fidelity Investments, Boston, MA Dec 2004 - Feb 2008
Sr. Human Resources Manager/Business Partner, Global HR
Consultant for internal clients with responsibility for the delivery of an integ
rated suite of human resources and international assignment services.
* Client relationship manager for business units
* Created and implemented assignment and employee relations solutions.
* Immigration Risk and compliance manager.
* Developed and delivered workshops/presentations on global policies, immigratio
n etc.
* Managed compensation cycles for expatriates.
* Coached assignees and HR on mitigating risks, cost reductions and career strat
* Counseled business regarding options for cost effective, tax efficient assignm
* Developed strategic assignment plans, balanced client goals and corporate poli
* Managed the assignment lifecycle and communications, third-party vendors, secu
rity, banking.
* Established a healthcare audit process saving the company $75K in annual overp
* Streamlined assignment orientation process

Fidelity Investments, Veritude, Boston, MA Feb 2004 - Dec 2004

Consultant - International Assignments Group
* Managed International Assignments team, vendors and employees.

Fidelity Investments, Boston, MA 2000 - 2002

Human Resources Manager, Fidelity Strategic New Business Development
* Provided HR generalist support to business unit senior management managing emp
loyee relations, compensation, staffing, management & employee development.
* Developed appropriate HR interventions in order to increase employee and organ
izational effectiveness.
* Created and developed video projects on Fidelity corporate culture
* Collaborated with international HR office to provide career development opport
* Consulted and coached senior leaders with regards to employee relations issues
* Planned developmental strategies for senior staff.
* Led Gallup employee engagement survey process and implemented resulting plans.

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Diane M. Lapine

Senior HR Specialist/Japan Associate Development, Manager 1999-2001

* Managed rotational training program in conjunction with Fidelity Japan.
* Staffing and recruiting of employees for international development program
* Managed four international employees.
* Developed and delivered cross-cultural training to employees with Associate te
* Collaborated with Tokyo office to develop training assignments for key individ
HR Specialist, Fidelity Investments Human Resources 1997-1999
Managed and administered international assignment program.
* Developed and administered expatriate policies, international transfer and tax
* Relationship management including educating business units on assignment relat
ed issues.
* Designed expatriate compensation packages and managed compensation for interna
tional assignees.
* Created and designed website, newsletter and communications strategy for the e
xpat life cycle.
* Managed service providers.
Communications Specialist, Fidelity Investments Human Resources 1996-1997
* Created and developed presentations, publications and web-based materials for
corporate HR.
* Coordinated and implemented communication plans and surveys.
* Generated articles for company news paper.
* Supported HR functions communication needs.
Program Manager, Fidelity Investments Employee Relations 1994-1996
* Directed partnership between Fidelity and the Private Industry Council.
* Revamped and managed a school-to-work program for inner city youth. Program co
mpletion rate rose from 0 to 80%.
* Developed training curriculum for both technical skills and business etiquette
* Established a partnership and funding program with Fidelity Community Relation
* Assisted with employee relations issues/investigations.
Fidelity Investments
Senior Executive Secretary 1993-1994

B.A. Psychology, University of Massachusetts at Boston
The Coaches Training Institute, Coactive Coaching Certificate, April 2003
Certificate of Continuing Ed-Harvard University, Coaching in Leadership and Medi
Intergenerational Coaching 2009
Licensed Massachusetts Real Estate Salesperson
Member, International Coaching Federation