Limarie Fernandez

343 Lynnwood Avenue, Newton, MA 02460

(978) 853-4858
lf6e61fa@westpost.net
OBJECTIVE To obtain a career that will challenge my skills that I have developed
over the years of experience in the hospitality industry.
SKILLS PROFILE
* Able to communicate clearly with guests, customers, supervisor and fellow emp
loyees in both English and Spanish.
* Computer proficient in Fidelio Property Management System.
* Able to work productively with little supervision
* Able to work at a fast pace and under pressure.
EMPLOYMENT HISTORY Director of Housekeeping,
Hyatt Summerfield Suites
Burlington, MA April-2007 to September 2009
* Directly supervises hourly employees in the Housekeeping Department.
* Responsibilities included interviewing, hiring, and training employees, planni
ng, assigning, and directing work, appraising performance, rewarding and discipl
ining employees, addressing complaints and resolving problems.
* Relaying information concerning the status of rooms to and from the housekeepi
ng office as well as the front desk.
* Responsible for opening and closing procedure.
* Maintain company standards of cleanliness throughout the rooms section of the
hotel.
* Performs inspection duties in accordance with company standards for satisfacto
ry performance.
* Handle, store, and label all hazardous substance according to state and federa
l regulations; maintain MSDS sheets
* Manage administrative duties, including payroll and operating expenses
* Maintain cleanliness and safety of work areas at all times and report all susp
icious occurrences and hazardous conditions
* Knowledge of inventories, scheduling, and productivity.
* Purchase all basic cleaning supplies, linen, and equipment.
* Demonstrate positive leadership characteristics which inspire team members to
meet and exceed standards, and promote team empowerment.
* Must maintain a good working relationship with other departments, team members
, and guests.
* Delegate and follow up on assignments to lobby/house person/housekeeping laund
ry staff

Assistant Director of Housekeeping,

Radisson Hotel Cambridge
Cambridge, MA February 2004 - November 20006
* Directly supervises hourly employees in the Housekeeping Department.
* Responsibilities include assisting with interviewing, hiring, and training emp
loyees, planning, assigning, and directing work, appraising performance, rewardi
ng and disciplining employees, addressing complaints and resolving problems.
* Relaying information concerning the status of rooms to and from the housekeepi
ng office as well as the front desk.
* Responsible for opening and closing procedure.
* Maintain company standards of cleanliness throughout the rooms section of the
hotel.
* Performs inspection duties in accordance with company standards for satisfacto
ry performance.
* Handle, store, and label all hazardous substance according to state and federa
l regulations; maintain MSDS sheets
* Manage administrative duties, including payroll and operating expenses
* Maintain cleanliness and safety of work areas at all times and report all susp
icious occurrences and hazardous conditions
* Knowledge of inventories, scheduling, and productivity.
* Purchase all basic cleaning supplies, linen, and equipment.
* Demonstrate positive leadership characteristics which inspire team members to
meet and exceed standards, and promote team empowerment.
* Must maintain a good working relationship with other departments, team members
, and guests.
* Delegate and follow up on assignments to lobby/house person/housekeeping laund
ry staff
Assistant Director of Housekeeping
Holiday Inn Tewksbury
Tewksbury, MA May 2001 - February 2004

* To assist as directed in the training, counseling and evaluation of housekeepi

ng staff
* Responsible for opening and closing procedure.
* Maintain cleanliness and safety of work areas at all times and report all susp
icious occurrences and hazardous conditions
* Able to work productively with little supervision
* respond to all guest' needs in a timely and professional manner
* Manage administrative duties, including payroll and operating expenses
* Knowledge of inventories, scheduling, and productivity.
* Purchase all basic cleaning supplies, linen, and equipment.
* Demonstrate positive leadership characteristics which inspire team members to
meet and exceed standards, and promote team empowerment.
* Must maintain a good working relationship with other departments, team members
, and guests.
* Delegate and follow up on assignments to lobby/house person/housekeeping laund
ry staff
Rooms Supervisor
Holiday Inn Tewksbury
Tewksbury, MA March 2000 - May 2001
* Performs inspection duties in accordance with company standards for satisfacto
ry performance.
* Relaying information concerning the status of rooms to and from the housekeepi
ng office as well as the front desk.
* Conduct daily inspection of occupied and vacant guest rooms as assigned.
* Promptly report any deficiencies or maintenance needs
* Maintain high standards of personal appearance and grooming, which includes we
aring proper uniform and nametag when working
* Inspect the work of employees
REFERENCES Available upon request