SUSAN A.

HESS
3078 Casa Rio Court
Palm Beach Gardens, FL 33418
shb50d4e@westpost.net
_______________________________________________________________
OBJECTIVE: Seeking challenging employment as a paralegal or senior legal assist
ant.
SKILL SUMMARY:
-Patent Paralegal/Senior Legal Assistant with over 23 years experience
-Recognized strength in client communications and relationship management
-Strong work ethic, simultaneously supporting practices of multiple senior atto
rneys
-Management of schedules, dockets and legal and administrative workflows
-Client billing and collections
-Particular expertise in intellectual property law area
-Skills easily translate to effective support in other legal and executive fiel
ds
EXPERIENCE:
Paralegal and Senior Legal/Executive Support:
2009-2010 Mayback & Hoffman, P.A., Intellectual Property Law Firm
2004-2009 Akerman Senterfitt, Intellectual Property Group
2001-2004 McHale & Slavin, Intellectual Property Law Firm
1990-2000 Quarles & Brady, Intellectual Property Group
Provide paralegal and administrative support for various partners and associates
in all aspects of intellectual property law. My daily responsibilities include
maintaining legal dockets; extensive international patent co-counsel and US Pate
nt Office communications; preparing and filing U.S., PCT and foreign country pat
ent documents from applications through to finalizing stages of issued patents a
nd maintenance fee management.
Handled all accounting matters related to these legal matters, including client
billing, and accounts receivable management.
Support partners with patent infringement litigation matters. Responsibilities
include docketing of Federal Court litigation cases; assist in preparation of mo
tions, memorandums, and preparation for trial.
Experience in family law; wills, trusts, probate; and civil litigation
At a departmental level, organized attorney meetings and handled the Florida Bar
application process for Continued Legal Education courses for the IP Department
.
Proficient in WORD, Excel, Outlook, Power Point, Adobe Pro, E-Filing, Pacer, Lex
is
Business Management:
1996-1999 PGA Ice Cream & Yogurt, Inc.
Owned and operated a retail store with six employees. I was involved in all asp
ects of contract negotiations, ordering, inventory, promotion of new products, m
arketing, payroll, accounting reports and state required filings.
Civic Involvement:
The Federal Bar Association a" Volunteer/assist guests and judges at monthly lun
cheons, assist senior partner in various board positions.
American Heart Association a" Assist board member with various committee duties.
Member of the Central Florida Paralegal Association
Continuing Legal Education:
NALA Civil Litigation Course
 NALA Trademark Course
NALA Advanced Paralegal Course in Trademarks
NALA Advanced Paralegal Course in Corporate Organizations: Incorporated Entities