Rochester, NY 14612 585-330-0428 roblallier@aol.com SUMMARY OF QUALIFICATIONS Warehousing/receiving/distribution specialist with experience and skills in the following key areas: Warehouse/Distribution Supervision: Experienced in Bulk and Custom Shipping, Receiving, Replenishment, and Order Pic king. Regularly assigned to under-performing areas with goal of improving efficiency f actors. Responsibilities: rotated among receiving, inventory management, and shipping. National and international shipping; latter required knowledge of shipping conta iner size. Oversaw up to 80 employees in an environment hosting an inventory of 20,000 SKUs in a 250,000 sq. ft-plus. warehouse. Hired, trained, assigned, supervised and evaluated employees, including team lea ders. Interfaced with internal buyers for ordering, and for troubleshooting shortages/ overages. Oversaw shipments of three-to-five UPS tractor trailers per day; customer destin ations ranged from regional, to nationwide, as well as Canada and Japan. Utilized UPS, FedEx systems to order, manage and track shipments. Utilized proprietary warehousing management system. Retail Management: Oversaw a high-volume retail outlet employing 36 staff. Spearheaded an overall re-organization, housekeeping and staffing campaign that drove significant growth in sales. Opening team for new store. PROFESSIONAL HIGHLIGHTS PetSmart/Sporting Dog Specialties Brockport, Greece, and Webster, NY – 12/96 to 8/10 Operations Manager: Retail Outlet, Webster, 8/07 to 8/10 Through effective staffing, training, store layout, and merchandising, co-facili tated a 32% increase in sales volume, from $3.7 to $4.9 million. Significantly improved employee retention. Achieved shrinkage/inventory accuracy of 1.4%. Warehouse/Group Supervisor, Brockport, 12/97 to 8/07 Assigned to five successive supervisory positions, including day and evening shi fts. Significantly improved organization, appearance and productivity in all assigned areas; achieved through staff training, individual/team goal setting, motivatio n and empowerment. Achieved up to 0.02% accuracy for $14 million inventory. Began as part-time order-picker; recruited for full-time group leader, based on work ethic. Additional Experience: Order Picker/Contractors and Deliveries: Home Depot, Rochester, NY – 12/95 to 05/97 Shipping & Receiving Manager: OfficeMax, Rochester, NY – 8/91 to 12/95 EDUCATION Coursework in Liberal Arts State University of New York, College at Brockpo rt High School Diploma Brockport High School, Brockport, NY