Profile

Extensive experience in inventory control, scheduling, customer service, plannin

g and software implementation, plus a BS degree in Operations Management. Stron
g organizational skills exhibited throughout daily activities and self initiated
projects. Developed and introduced inventory control and scheduling plans for
several interdependent and independent processes. Vast experience in keeping th
e lines of communication open and clear between the customer, vendors, managemen
t and the production floor.
Work History
The Home Depot, Delafield, WI 2008 - Present
Customer Service
* Strong interaction with customers while handling large amounts of cash.
SCI, Inc, Hartland, WI 2008 - 2008
Assistant Project Manager
* Assisted Project Manager with all aspects of job, including bidding, shipping,
project set-up, coordination and follow up.
* Facilitated writing of work orders for manufacturing and installation of proje
cts.
* Documented all written and verbal transactions with customers, suppliers and s
ubcontractors.
* Purchased and expedited materials for projects as needed.
* Manually tracked material and labor costs for duration of project.
* Prepared accurate cost analysis of project upon completion, maintaining for fu
ture use.
Southwest Metal Finishing, New Berlin, WI 2005 - 2007
Production Scheduler / Buyer
* Sole Planner/Buyer for three domestic locations as well as one location in Mex
ico.
* Maintained a manual tracking system for raw material orders and inventory cont
rol for 300 production parts based on customer forecasts for a polishing and chr
ome plating job shop.
* Led implementation team for a new purchasing software program setting up proce
dures for purchasing, sales and shipping/receiving.
Array / KCS, Hartland, WI 1998 - 2005
Master Production Scheduler
* Developed and maintained a manual scheduling system that flowed through a self
-supplying job shop.
* Through scheduling and inventory control, improved on time orders to 99+%.
* Utilized a new software system, gaining greater control of materials used and
needed.
* Evaluated job close outs maintaining accurate job costs, bills of material and
estimates.
* Kept lines of communication between sales, purchasing, management and producti
on up to date providing the best customer service available.
* Provided leadership for seven supervisors and up to 150 hourly workers.
* Participated in the current manufacturing software training for purchasing, cu
stomer service, sales and engineering departments.
Bilsons Industries, Milwaukee, WI 1990 - 1996
Operations Planning Coordinator
* Provided leadership to four supervisors and 50 hourly workers.
* Set up and controlled daily schedules for 15 different processes.
* Maintained inventory of all production parts.
* Served as customer liaison verifying specifications and delivery dates.
Education
Bachelor of Science in Operations Management, University of Wisconsin - Oshkosh
Computer Skills
Microsoft Office, Exel, Access, MRP, and Made2Manage, and CMS software programs.