DAVID BRODEUR

Irvine, CA 92602
Home: (714) 669-0817 * Cell: (714) 878-0005
dbac2f9e@westpost.net
PROFESSIONAL PROFILE
Human Resources Business Partner with broad background in a wide variety of serv
ice industries including, healthcare, foodservice, education, storage/logistics,
real estate, insurance and banking. Energetic and action-oriented with highly
developed counseling, communication, presentation, training and problem solving
skills. Extensive experience in corporate and field locations for large, complex
, customer facing and labor sensitive industries. Recognized as an expert for de
veloping strategies through logistically challenged and geographically dispersed
markets throughout North America. Demonstrate excellent interpersonal skills by
being a true team player, solid strategic business partner and managing direct
reports in several HR disciplines, including managing/serving virtually and a "b
ig picture" thinker who provides exceptional client service/management skills.
PROFESSIONAL EXPERIENCE
PRINCIPAL CONSULTANT (ON-TARGET HUMAN RESOURCES) 2006 - Present
Independent consultant providing support to all functional area of Human Resourc
es including policies and procedures, legal compliance, benefit/compensation adm
inistration, recruiting, employee relations, performance and succession planning
, compensation, outplacement and management development support to clients
OI PARTNERS, INC., Irvine, CA
Senior Career Consultant
* Coached and counseled outplacement candidates on all job search techniques and
strategies
* Created strategies and action plans that lead directly to three top-level cand
idates obtaining job offers within 60 days of starting career transition program
* Designed and facilitated career management workshops and other individual deve
lopment plans
PACIFIC CRANE MAINTENANCE COMPANY (PCMC), Long Beach, CA
Human Resources Consultant
* Designed Employee Handbook format creating a simple/direct yet comprehensive d
ocument ensuring compliance with California and Washington state labor laws. Pr
oject completed in less than 60 days.
* Coached new Human Resources designate in all areas of HR compliance and admini
stration
* Implemented full HR audit achieving full compliance with employee file structu
re and documentation
* Advised corporate leadership on various employee relations issues
AT&T WIRELESS, Cerritos, CA
Human Resources Consultant
* Performed Employee Relations and Human Resources services to support 2,500 ret
ail employees in the Los Angeles and Orange County markets
* Investigated all theft, ethics violations and harassment cases with 100% close
d out with full resolution
* Improved employee and labor relations by ensuring consistency on performance a
ppraisals and disciplinary action for both union and non-union affiliated employ
ees in the retail store and regional client groups.
* Collaborated with local union representation regarding grievances successfully
avoiding further complaints
* Partnered with new associate training and on-boarding team to better facilitat
e the hiring and transition of store associates and managers
CORINTHIAN COLLEGES, INC., Santa Ana, CA
2001 - 2006
Division Human Resources Director
Directed all Employee Relations and Human Resources functional activities suppor
ting the technology/automotive division comprised of 1800 field and 400 corporat
e clients working in 15 campuses in 9 states
* Improved HR service level response rate by 45% through the creation of a 3 per
son HR transactions and field employee relations team to attack HR issues and tr
ansactions
* Led Division HR team on 6 school acquisitions in a 24 month period. Through m
y efforts we earned the confidence and trust of newly acquired management teams
and helped them transform and strengthen relationships with their existing staff
. Successfully transitioned 100% of employees to company programs
* Drove strategic issues with corporate executive management and corporate leade
rship teams helping address company initiatives (succession planning and mentors
hip program) and all operational directives
* Investigated all harassment, ethics (SOX) and other employee complaints. My d
ivision had the lowest incidence of 3rd party and ethics violation activity out
of the 3 field divisions. Result: Zero litigation activity
* Advised management on matters including harassment, insubordination, and subst
ance abuse, violence/threats in the workplace, dishonesty/fraud, and abuse of co
mpany resources
* Operated as a strategic partner to C-level management in a highly matrixed env
ironment to solve organizational challenges and help their leadership meet corpo
rate department and operations division goals
PUBLIC STORAGE, INC., Los Angeles, CA 1999 - 2001
Corporate and Field Human Resources Manager
Managed the employee relations and HR processing functions for all corporate and
field client groups involving 5,000 employees in 1400 locations in 38 states &
Canada
* Succeeded in defending three DFEH and four EEOC charges in 24 months where al
l were fully dismissed
* Overhauled the Corporate recruiting process cutting open requisition time from
60 to 30 days
* Consulted with executive management team and company ownership in all HR strat
egic initiatives. Through my efforts helped open 2 new lines of business implem
enting all levels of HR support.
* Created enterprise-wide FLSA awareness training program, including sexual hara
ssment, supervisory back to basics workshops, delivery model, implementation and
national roll-out strategy, which improved multi-state labor law compliance and
significantly reduced risk and exposure
* Researched, negotiated and implemented a company wide internet based backgroun
d screening policy and process. Program reduced monthly expense (from $45 to $3
0) and turn around time in excess of 30%
* Established a reputation for being a true and trustworthy business partner, wh
ich resulted in employees and management sharing valuable feedback for HR and ma
nagement. Input helped steer initiatives with morale, retention and communicatio
n strategies. Results: Successfully avoided two union organizing attempts and a
dditional 3rd party Federal and State charges
PACIFICARE HEALTH SYSTEMS, Santa Ana, CA 1997 - 1999
Human Resources Client Manager
Responsible for all Human Resources activities for 8 client groups employing 450
corporate and operations staff
* Consulted with executive team, division directors on all strategic recruiting
and staff development activities
* Facilitated focus groups, designed questionnaire guides and analyzed qualitati
ve data to assess effectiveness of key components to determine issues with emplo
yee needs, wants and desires in the Corporate Finance teams. Input helped incre
ase employee retention rate by 25%
* Chaired management team meetings in the Office Services client group where my
coaching programs effectively reduced employee complaints, turnover and operatio
nal issues by 50%
* Facilitated 35 leadership seminars that improved management competencies in al
l areas of HR leading to a marked improvement (25%) in employee satisfaction and
retention
* Groomed managers into more effective leaders by providing individual coaching
and advice on employee issues. Developed creative solutions to reducing turnover
and helped improve overall team effectiveness
CAREER NOT
E
Additional professional experience includes roles as:
* Senior Human Resources Consultant with Wells Fargo Bank
* Senior Human Resources Representative with C.N.A. Insurance
* Human Resources Manager with ITT Hartford Insurance Group
* Payroll and HR Processing Supervisor with City National Bank
* Cast Member with Disneyland Park
EDUCATION and SPECIALIZED SKILLS
B.S.; Business Administration/Human Resources - California Sta
te University, Long Beach
M.A.; Leadership and Management - Webster University, Irvine -
2010
Certificate in Human Resources - Loyola Marymount University, Orange
Delta Mu Delta Honor Society - Lambda Kappa Chapter - Webster
University - 2010
PROFESSIONAL AFFILIATIONS
PIHRA - District 14 Hospitality Chair (Professionals in Human Resou
rces Association)
TOASTMASTERS INTERNATIONAL - Challengers 734 (Oran
ge County)
OCEMA (Orange County Employment Managers
Association)
SHRM (Society for Human Resource Ma
nagement)
David Brodeur
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