JOSEPH P.

MACKAY
612 Bellevue Pl. Yakima , Wa * joe.mackay@dexknows.com (509)993-5928
PROFILE
Dynamic 22 year sales career reflecting pioneering experience and exceptional sa
les performance. Remained on the cutting edge, driving new business through cru
cial accounts and establishing strategic partnerships and customer relations to
increase revenue. Known for ability to increase sales performance to exceed quo
tas and goals. Familiar with Windows, word processing, contact management and s
ales applications. Achievements include:
Responsible for earning $1.5 million annual revenue for Dex Media.
Consistently rank in the companys top 25% for sales performance at Dex Media.
Held recent ranking of #2 in the Spokane Dex Media region for sales performance
.
Achieved the most conversions of businesses to new customers for three division
s for Dex Media
At Dex Media, responsible for more market due to ability to handle high sales v
olume.
Number one in sales for the year 2000 in the Seattle Dex Media Division.
Met all branch goals and increased business in territory 45% at Available Perso
nnel Services.
Increased product volume 15% in the challenging market of convenience stores an
d independent chain stores for Specialty Frozen Foods. .
PROFESSIONAL HISTORY
ACCOUNT CONSULTANT 2000 - Present
Dex Media Yakima, Wa, Washington
Sold yellow page ads and white-page enhancements to businesses throughout Washin
gton and Oregon. Assisted customers with advertisement placement and design. Use
d M R Graphics software to lay out ads. Used specialized in-house software to tr
ack sales activity and initiate orders.
ACCOUNT DEVELOPMENT REPRESENTATIVE 1998-1999
Available Personnel Services, Inc. Federal Way, Washington
Handled territory covering Kent, Federal Way and Tukwila developing clients need
ing office and light industry personnel. Identified prospective businesses needi
ng temporary and permanent placements, developed individualized proposals, revie
wed contract terms and negotiated prices. Used computerized tools to manage clie
nt information and create documentation packages to finalize sales.
SALES ACCOUNT REPRESENTATIVE 1988 - 1998
TELESALES SUPERVISOR/ RESET CAPTAIN
Specialty Frozen Foods Seattle, Washington
Managed current accounts and developed new ones in the institutional food servic
e market throughout the Puget Sound area for this distributor of frozen ice crea
m and novelty products. As Reset Captain, handled resets and merchandise positio
ning at stores. As Salesman, called upon convenience stores and independent chai
n stores to increase business. As Telesales Supervisor, supervised and managed s
ix individuals on phones and delivering products. Set up routes to optimize deli
very time and efficiency. Studied competitors product placements and aggressivel
y moved our products into the best positions to increase volume.
EDUCATION
B.S Degree in Legal Administration
City University - Seattle, Washington - 1984
A.T.A Degree Paralegal
City University Seattle, Washington 1992
Completed several seminars and training programs covering sales methods and empl
oyee motivation and supervision.