Daniel A.

Portillo
40148 Albany Ct Temecula Ca 92591; Home (714)782-7065 Cell (562) 900-2311, dpa57
03c@westpost.net

SUMMARY
Over 10 years of experience in business management including: budget preparatio
n, financial analysis and management, profit and loss responsibility, sales fore
casting, strategic planning, customer service, employee supervision and developm
ent, marketing, merchandising, vendor relations, and related administrative duti
es. Well-developed communication skills demonstrated through successful interact
ion with customers and staff, production of detailed written sales and budget re
ports and projections, and the ability to establish and maintain professional re
lationships.

EXPERIENCE

Kmart/Sears Holdings: Hemet, Ca

2008 to
2010
Store Manager
Responsible for all aspects of store operations set the tone for "World Class" C
ustomer Service Ensured the implementation of corporate merchandising, operation
s and human resources programs and directives. Coached, trained and supervised s
tore coaching team and associates to improve total store sales and profitability
. Work in conjunction with the store coaching team to maintain efficient operati
ng conditions, ensure an in-stock position, proper execution of corporate progra
ms, with emphasis on customer and associate care standards. Organized store acti
vities and maintained disciplines to consistently implement best practices. Sup
ervised and Managed up to 120 associates.

Big Lots: Escondido, Ca

2007 to 2008
Store Manager
Responsible for all aspects of store operations including
Managing financial resources to achieve financial goals and plans. Managing all
store processes to company standards including freight processing, merchandise p
resentation and reconciliation of all cash and inventory transactions. Supervise
the interviewing, selection, hiring and training of all associates Achieve and
maintain a high level of customer service by ensuring that service standards are
high and customer issues are quickly and efficiently resolved

Henry's Marketplace Solana Beach & Oceanside, Ca

2005 to 2007
Acting Store Director, Assistant Store Director
Responsible for all aspects of store operations, including understanding, suppor
ting, and demonstrating Henry's Mission & Values, as well as providing a safe &
positive work environment for both staff and customers.
* Assist Store Director in effectively supervising, directing and managing all o
f the functions and activities of store operations
* Effectively train, direct, motivate and supervise department personnel
* In absence of Store Director assume the duties and responsibilities of the Sto
re Director position
* Communicate with Store Director of any customer or personal situations and pol
icy violations having an adverse effect on the store operations
* Experience with all store operations i.e. Kronos, Softgrocer, PS Reports, inve
ntory control, PnL review

Staples * Fountain Valley Ca 2003 to 2005

Sales Manager, Operations Manager
Developed management skills by utilizing all assets and resources available, as
well as maximizing employee productivity and performance to achieve corporate go
als and objectives, which resulted in a substantially higher profit margin than
the store's previous history.
* Proven leadership in sales techniques that streamline operations and add to pr
ofits.
* Earned respect with a proven ability to obtain high performance levels from em
ployees while maintaining a pleasant working atmosphere, setting clear expectati
ons and deliverables.
* Was able to help improve all sales categories in stories with opportunities.
* Set sales, increased goals and rallied other employees to help achieve sales g
oals.

Vons Pavilions, Safeway Co. * Torrance, CA 1998 to 2003

Assistant Store Manager
Responsible for managing day to day operational business needs of various stores
located in the South Bay area. Stores generated $15M to $20M and were staffed w
ith 75 to 100 employees. Planned and organized numerous programs. Responsible f
or profit attainment, financial and operational planning, payroll and employee p
erformance. Successful experience in all phases of management, including:
* Conducting weekly department manager meetings.
* Modifying time lines and work schedules according to company needs.

EDUCATION AND TRAINING

University of Phoenix still attending pursuing BS/MGT degree. 15 credits remaini
ng to obtain Degree 2005- to present
Certificate
* Retail Leadership Development Program Vons (Store Manager Program)