LOUIS VIOLA

3620 North Clearwater Lane, Brookhaven, Pennsylvania 19015

610.876.2086
610.357.1918
lou_6122@yahoo.com

QUALIFICATIONS PROFILE
Talented and compassionate oncology pharmacist equipped with broad-based experie
nce in retail and hospital pharmacy toward effective service and high quality he
alth care. Well-versed in filling patient prescriptions coupled with outstanding
skills to safely and efficiently dispense drugs. Exemplify sound understanding
of the principles underlying pharmaceutical care, with the ability to recognize
therapeutic incompatibilities while maintaining compliance with all regulatory a
gencies. Excel at building win-win relationships with patients, doctors, and oth
er health care professionals by addressing their needs and providing complex med
ical solutions. Employ a keen eye for detail and highly capable to multitask in
a fiercely competitive, stressful, and fast-paced environment with dedication to
superior service.

KEY STRENGTHS
- Inpatient and Outpatient Dispensing
- Chemotherapy Preparation and Dose Calculations
- Outstanding Patient and Physician Relations
- Quality Assurance and Regulatory Compliance
- Patient Needs Assessment and Counseling
- Leadership, Training, and Team Building
- Drug Information Support
- Time Management and Prioritization
- Sterile Compounding IV Admixtures
- Problem Resolution and Decision Making

CAREER HIGHLIGHTS
- Drove all efforts to discover that the waste from single dose vials was
not being billed, resulting in large loss of reimbursement revenue
- Commended for realizing some drugs and entire treatments were not being
billed due to lack of double-checking
- Played a vital role in installing Lynx Mobile system for drug billing an
d inventory control
- Augmented corporate revenue by ensuring all drug charges were captured t
hrough establishment of a three-way billing check system: RN, RPh, and medical b
iller
- Cut-down inventory by approximately 40% resulting in an increased number
of turns
- Significantly reduced monthly drug purchases while maintaining adequate
inventory for existing patients and for immediately accommodating new patients a
nd changing treatments, increasing profitability of the practice

SUMMARY OF EXPERIENCE
- Analyzed patient laboratory results: CBC, ANC, creatinine, BUN, and LFTs
and evaluated chemotherapy treatment plans and orders
- Ensured that treatments are FDA approved for diagnosis while maintaining
strict compliance with JCAHO and OSHA regulations governing the practice of pha
rmacy
- Pivotal in calculating BSA, creatinine clearance, and chemotherapy drug
doses and held responsible for adjusting drug does when appropriate
- Assumed full responsibility in preparing and dispensing IV chemotherapy
drugs
- Organized patient profiles including diagnosis, treatment plan, BSA, all
ergies, age, CBC, and other information
- Regularly updated the drug database in Intellidose program used to write
chemotherapy orders and maintained biological safety cabinet in peak operating
condition
- Created new and revised existing templates and treatment plans in Intell
idose
- Facilitated a comprehensive training to back up pharmacist to develop th
eir competencies in new drugs and procedures
- Ordered all drugs and supplies, provided drug information to clinical st
aff and patients, and handled J-code billing of drugs
- Utilized Lynx Mobile system for inventory control; removed from active i
nventory and returned expired drugs
- Regularly interacted with physicians' offices to clarify patients prescr
iptions
- Spearheaded and mentored pharmacy technicians to develop competencies an
d achieve maximum potential
- Fostered a "customer first" image of service, friendliness and gratitude
with the customer to continuously increase corporate sales
- Instrumental in processing and dispensing prescriptions in high volume r
etail outpatient pharmacy
- Provided expert advice and actively responded to patients' questions abo
ut Rx and OTC medications

EMPLOYMENT HISTORY
ONCOLOGY PHARMACIST ~ PENN MEDICINE AT CHERRY HILL, CHERRY HILL, NJ 2006–2010
PART-TIME RETAIL PHARMACIST ~ PENN PRESBYTERIAN MEDICAL CENTER, PHILADELPHIA, PA
1996–2010
ONCOLOGY PHARMACIST ~ ONCOLOGY CARE, LLC, PHILADELPHIA, PA 1999–2006
ONCOLOGY PHARMACIST / PHARMACY MANAGER ~ PHYSICIAN ONCOLOGY SPECIALISTS
(SALICK HEALTH CARE, INC.), PHILADELPHIA, PA 1996–1999
STAFF PHARMACIST ~ PRESBYTERIAN MEDICAL CENTER OF PHILADELPHIA, PHILADELPHIA, PA
1989–1996
STAFF PHARMACIST / PHARMACY MANAGER ~ CVS PHARMACY, GLENOLDEN, PA 1986–1989
PART-TIME RELIEF PHARMACIST ~ LOGAN SQUARE PHARMACY, PHILADELPHIA, PA 1986–1991
PHARMACIST / PROPRIETOR ~ CEDARWOOD PHARMACY, GLENOLDEN, PA 1979–1986

EDUCATION
COURSEWORK TOWARD MASTER OF SCIENCE IN PHYSIOLOGY
Temple University School of Dentistry, Department of Physiology and Biophysics,
Philadelphia, PA
BACHELOR OF SCIENCE IN PHARMACY
Temple University School of Pharmacy, Philadelphia, PA
BACHELOR OF ARTS IN PSYCHOLOGY
LaSalle University, Philadelphia, PA

TECHNICAL PROFICIENCY
DATASTAT | HBS | IVEASE | CVS | IntelliDose | Lynx Mobile | Pyxis