Rod D.

Burnett
5828 NW Drive #102, Mesquite, Texas 75150
972-682-1752 / 214-641-9202 / rba3fcb6@westpost.net
Replinishment Analyst / Buyer / Account Management
SUMMARY OF QUALIFICATIONS
A motivated, goal-oriented data processing professional with proven experience i
n purchasing. A self-starter and leader with exceptional interpersonal and com
munication skills. A high-energy team player with solid account management skil
ls, and the ability. Areas of expertise include:
Analytical Skills Communication Planning/Coordinating Vendor/Negotiations Ope
rations
Cost Analysis Leadership Skills Sales/Account Executive Problem Solving
Client Relations
Budgeting Management Project Management Supervision Account Managem
ent Quality Control
ForecastingMgt. Organizational Skills Team Building/Management Goal Setting
PROFESSIONAL WORK EXPERIENCE
Safety-Kleen - Purchasing Coordinator Sept 2008 - Present
?X Processing of Purchase Orders and dealing with queries
?X Providing support to the Accounts Payable Department
?X Expediting orders and goods
?X Provide training.
?X Manage and track bids, fabrication, ship date and delivery along with other p
rocurement related activities
?X Communicate with suppliers and project team accurate information in a timely
fashion
?X Develop tracking systems to manage purchases for large capital projects
?X Performs bar code scanning operations.
?X Applies bar code labels to equipment.
Time Warner Cable- Inside Sales
2003-2008
?X Generate sales for Telephone, Cable TV, and High Speed Internet
?X Monitor inbound sales calls for Time Warner products
?X Troubleshoot Technical Problems
?X Resolve escalation sales from Inside Reps
?X Meet and exceed monthly goals provided
Software Spectrum ?V Logistic Analyst 2001-2003
?X Processed 500-800 software orders monthly with global vendors, provided Proo
f of Delivery, and managed minimal inventory. Worked closely with the Accountin
g department on invoice variances to ensure customer information was accurate
?X Reviewed and initiated 5-10 new monthly Reseller Agreement contracts from ve
ndors, provided customers estimated ship dates, back order products, resolved p
ricing issues, provided account history, and handled special projects as requir
ed.
?X Saved the company thousands of dollars in revenue by resolving conflict of sh
ipment/overcharging errors on vendor??s discrepancy reports.
Texas Instruments, Inc. ?V Inventory Control Analyst 1997-2001
?X Provided inside Sales Support to TI??s direct customers.
?X Responsible for rescheduling/expediting/tracking returns and shipments using
the SAP system.
?X Resolved customer??s credit issues
?X Responsible for keeping customer manufacturing lines running by working close
ly with vendors.
?X Built and maintained client relationships by meeting with them regarding curr
ent issues.
?X Obtained product samples and fulfilled literature requests when necessary.
?X Created analytical comparisons using spreadsheets, charts and graphs to under
stand customer needs and to forecast future requirements. Expedited products to
 customers when critical situations arose.
?X Exercised judgment within defined procedures and practices to determine appro
priate actions based on a thorough knowledge of the company??s industry and comp
etitive posture within the marketplace.
Compucom ?V Account Manager 1995-1997
?X Maintained external customer accounts by placing and tracking orders and mana
ging the fulfillment process.
?X Interfaced with manufacturing, purchasing, and consignment groups to ensure o
rders were shipped on schedule.
?X Resolved issues from customers concerning their accounts via phone, fax and e
mail.
?X Provided customers with information (reports, proposals, metrics) pertaining
to their accounts, as needed.
EDUCATION
University of Tampa ?V Bachelor of Science in Management Information Systems (MI
S)