Business Development Manager

Business Development / Consultative Sales / Account Management / Project Managem

ent
Dynamic account manager with a 10-year track record of surpassing quotas and exp
ectations within highly competitive markets. Exceptional communicator with a con
sultative sales style, refined account management skills, exceptional problem-so
lving abilities, and a keen client needs assessment aptitude. Aggressively ident
ify opportunities, develop focus, and provide tactical business solutions.
Core professional competencies include:
* Strategic Sales & Marketing Campaigns * Executive Presentation & Negotiations
* Forecasting, & Planning
* Key Account Acquisition & Retention * Cross-Teaming Leadership
* Customer Relationship Management

PROFESSIONAL CAREER & KEY ACHIEVEMENTS

Microsoft / Database Marketing Issaquah, WA 2008 to July 16, 2010
Global cooperation that develops, manufactures, licenses, and supports a wide ra
nge of products and services related to computing through its various product di
visions.
Industry Partner Account Manager
Responsible for the recruitment and managing the relationship with 25 of Microso
fts key incubation US Independent Software Vendors (ISV) Partners, at a strategi
c and senior level in the Manufacturing Vertical. Driving business planning, tec
hnology adoption, sales development initiatives, and support partners in selling
Microsoft, and manage opportunity pipeline. Provided strategic leadership for t
he transactional channel, working in close cooperation with our Business Groups,
Enterprise, Depth, and Breadth customer segments to create and implement progra
m strategies that drive desired business outcomes and meet the needs of customer
s and partners.
Selected Accomplishments:
Delivered partner portfolio exceeding quota in revenue for competitive wins, tec
hnology adoption, and Royalty/SPLA volume licensing revenue.
Created and executed mutual satisfaction goals for engaging field sales teams, I
ndustry Unit teams. Designed Microsoft Partner Sales and Business Plans (PSP/PBP
) to accelerate Partner growth year over.
Made key contributions to the US ISV Tele-team achieving the highest Partner Sat
isfaction survey results companywide for FY10.
Microsoft / VMC Consulting REDMOND, WA 2006 to 2008
Microsoft Education Breath Account Manager
Acted as Primary relationship manager for K-12 and higher educational customers
within an assigned territory maintaining Microsoft Campus / School, and Select L
icensing agreements. Developed and executed contact strategy to optimize covera
ge and opportunity detection. Maintained solid business relationships with custo
mers to gain incremental business. Supported channel vendors and distributors to
provide sales and administrative tools required to meet sales objectives.
Selected Accomplishments:
Actively managed 600+ Campus and School and Select Agreements, to achieve a 91%
opportunity closure rate.
Augmented sales revenues through development and implementation of innovative ve
ndor education and financing options projects.
Supported and further developed two of the largest Educational Licensing Consort
ium agreements in the Mid-Atlantic and South Central sales regions.
Microsoft / VMC Consulting REDMOND, WA 2004 to 2006
Tele-Partner Account Manager
Responsible for the Total Partnering Promise initiative within an assigned terri
tory for the Microsoft Worldwide Partner Program. Actively engaged one hundred I
SV, Reseller, and Service Provider Partners who served the Small, Medium, Enterp
rise customer segments. Led the development and implementation of the WW Partner
Program Engagements, including enrollment and value proposition strategies for
the Microsoft Partner program Registered, Certified and Gold Partner tiers, with
in territory.
Selected Accomplishments:
Assisted Microsoft Executives, and Sales and Marketing managers in growing their
core business strengths through Partner implementation of Microsofts programs a
nd initiatives.
Increased Partner satisfaction, enrollment, and participation in Microsoft progr
ams including high visibility arenas such as Competitive Sales Campaigns, MS Edu
cation Sales, Small Business Specialist Program, and the Microsoft Partner Progr
am.
Regularly exceeded goals and key objectives, while ensuring the highest quality
of service and support to Customers and Partners.
GoWireless (Cingular / AT&T Agent Company) Tacoma-Olympia, WA 2001 to 2004
Wireless Telecommunications Carrier reseller.
Area Manager / Sales Tacoma-Olympia, Washington
Managed four store fronts with 20 employees selling cellular phone service to co
nsumers and small businesses. Established business contacts in target markets th
rough telemarketing, direct mail campaigns, trade show participation, and vendor
relationships. Negotiated contracts, priced and closed competitive proposals, a
nd prepared and submitted credit packages for approval.
Selected Accomplishments:
Implemented and developed training course for new employees increasing area pro
fitability. Increased sales over 213% in an twelve month period.
Recognized as a key contributor and promoted to Sales Trainer within the first s
ix months; and Area Store Manager within the first year - while achieving aggres
sive sales quotas
EDUCATION
Pierce County Community College, Sociology
Bellevue College, General Business Continuing studies toward a B.S. Degree as t
ime and work permit.