Robert D.

Britton
111 Icedale Road 484-228-8189
Honey Brook, PA 19344 robertbritton@comcast.net
SUMMARY OF QUALIFICATIONS
* Functioned well in diverse overseas cultures
* Business plans and cash flow projections
* Microsoft Office applications (Word, Excel, Entourage, Power Point)
* Professional oral and writing skills
* Strong customer service skills
* Sales experience
* Multi-tasking ability, Strong organizational skills and excellent work ethi
c
PENNSYLVANIA DEPT OF LABOR AND INDUSTRY Lancaster, PA
Unemployment Claims Intermittent Intake Interviewer Associate
* Processing initial and ongoing claims
* Completing related clerical work
* Call center environment utilizing telephone and personal computer
* Interviews applicants for unemployment claims to determine if they qualify f
or
benefits.
* Processes initial and ongoing claims and related office work. Work is perfor
med
in a call center environment utilizing telephone and personal comput
ers
LOWE'S Downingtown, PA
Customer Service Associate
* Specialized knowledge in lawn and garden equipment
* Certified for Garden Department indoor-outdoor chemical fertilizers & grass
seed
* Developed and maintained customer goodwill
* Qualified customers and matched customers' needs with available product
SHORELINE OUTDOOR POWER CENTER Grandy, NC
Sales Manager
* Cultivated professional customer base for new store
* Maintained showroom facility and grounds
* Responsible for computer recording of sales and stock changes *
* Increased sales 80% first year
CLOSER TO HOME COMMUNITY SERVICES Calgary, Alberta
Residential Treatment Counselor
* Developed and implemented comprehensive treatment plans for youth in care
* Taught parenting, social and vocational skills to unwed mothers / pregnant tee
ns
* Liaised with Social Services, Mental Health, Schools and Community Agencies
* Documented all aspects of case management
METHODIST HOME FOR CHILDREN Raleigh, NC
Residential Treatment Counselor
* Liaised with Schools, Case Managers, Medical Staff, Social Workers and Parents
* Taught social skills, work skills and acclimated youth into community
* Developed plans for daily activities with measurable goals and objectives
* Utilized behavior modification to modify and reinforce appropriate behaviors
* Maintained facility budget and completed monthly reports using computer
1587 RESTAURANT Manteo, NC
Food Service
UNITED STATES DEPARTMENT OF AGRICULTURE Swan Quarter, NC
Intern
* Explained application of government policy to farm clients
OLD DOMINION ENTERPRISES St Paul, MN
Government Procurement Research
* Extensively researched ways of selling to Government Procurement Agencies
* Analyzed and assessed data for effective marketing procedures
* Attended seminars to gain expertise with government procurement processes,
contract administration and legal aspects of doing business with
government
ALLIED AGRICULTURAL ENTERPRISES LTD Columbo, Sri Lanka
Sri Lankan Soybean Development Project
* Generated a feasibility study to promote a ten thousand acre soybean project i
n
joint venture with government and investors of Sri Lanka
* Collaborated with domestic and international agricultural agencies, NGOs and
multinational enterprises
* Identified and assessed problems and generated solutions
* Conceptualized and designed organizational procedures
* Coordinated provision and integration of:
a) Research and extension services
b) Agricultural and manufacturing processes
c) Marketing and financing systems
* Promoted enterprise goals of:
a) Reducing dependence on food protein imports
b) Bringing under-utilized land under cultivation and irrigation
b) Processing soy-milk for distribution to pre-schoolers and lactating mothers
under a government protein supplement program
* Advocated expanding indigenous entrepreneurial activity
HAROLD BRITTON FARMS Plainfield, WI
Manager
* Managed a 2500 acre potato and vegetable operation
ONEIDA FARMS Clearwater Lake, WI
Co-Owner / Manager
* Owned and Managed and marketed a 1500 acre commercial seed potato farm
EDUCATION
UNIVERSITY OF ARKANSAS SCHOOL OF LAW Fayetteville, AR
LL.M Studies in Agricultural Law
* Concentration in International Law and Agricultural Development, International
Marketing, Agricultural and Rural Development, International Development
Seminar, Environmental Law, and Tax Law
* Graduate Assistant researched government regulation of Agriculture for the
American Agricultural Law Association
WILLIAM MITCHELL COLLEGE OF LAW St Paul, MN
Juris Doctorate
* Concentration in International Law, International Business Transactions, Compa
rative Law and Government ` Contracts
EAST CHINA INSTITUTE OF POLITICS AND LAW Shanghai, PRC
Chinese Law and Institutions
* Focus on labor issues and use of Alternative Dispute Resolution in the workpla
ce
* Observed the dynamics of workplace mediation
UNIVERSITY OF WISCONSIN - MADISON Madison, WI
BA with Honors in Psychology
* Concentration in Economics and Communication