Jeri Roper

403 Brownstone Dr.

Old Hickory, Tennessee 37138
(615) 491-5626

Objective Highly motivated individual looking for a position with a company tha
t will enable me to use my knowledge and experience, and to
grow along with the company.
Experience Triad Partners, LLC
August 2009 - August 2010
Vice-President of Customer Relations
1 Responsible for all customer service is
sues that our clients
had regarding the software they purcha
sed for their bank.
2 Over the Developement and Programmers o
f the Bank Software
"BNControl" that we developed for Com
munity Banks.
3 Traveled to banks to train the employee
s on the use of the
software. Making sure that each department understood and
and could utilize after I was gone.
4 Took care of all prospect reports and r
etained all results of
sales calls by the makerting team.
5 Helped with all presentations using Pow
er Point.
6 Established Excel reports to show progression of our company, all banks
financial status, FDIC issues with any bank, etc.
Lyon & Phillips, PLLC
August 2007 - July 2009
Office Manager
1 Responsible for seven person Music Row
law firm.
2 Responsible for all payroll.
3 Responsible for accounts payable and re
ceivables.
4 Did all the billing for each lawyer.
5 Kept up with each a lawyer's hours.
6 Responsible for all other office duite
Title Center of the South (Investors Title
Insurance Company)
November 2004-July 2007
Marketing Agent/Agency Manager
Responsible for 19 member banks and all their branches in Middle and West Tennes
see.
Traveled to all the branches, made sure all loan officers were up to date on all
the lasted information about title insurance.
Did loan officer training on yearly basis with each bank.
Developed new bank business, and outside business as well.
Called on attorneys that worked with us and our member banks to make sure they w
ere in compliance with RESPA and
all other aspects of selling title insurance
Made sure our office staff was getting commitments out on a timely manner as wel
l as the Polices.
Reported to the Vice-President of Marketing and President/Owner of Investors Tit
le Insurance Company on a weekly basis to discuss progress and goals.
Lead an agency to maintain its goal for 2 years.
Coordinate efforts of the agency to achieve successful results for our member ba
nks profits.
Managed office, did monthly reports on office growth, kept up with daily number
of commitments office staff did, ordered all office supplies.
Bluegrass Title Company, Hendersonville, TN
June 2001-February 2004
Office Manager/Marketing Director/Closing Agent
Recruit, interview, hire process, place employees
Manage 10 person office, and supervise employees.
Market new business, service existing clients
Disbursement and funding of escrow account
Warehousing loan packages
Conducted loan closings at office as well as remote closings
Reported to president with quarterly reports
Education Spartanburg Jr. (Methodist) College - Spartanburg, SC
Business
American Business Fashion Institute - Charlotte, NC
Degree - Fashion Merchandising