MATTHEW P.

BOTZ
2022 Steinway Street, Apartment 2F, Astoria, New York 11105
(347) 649-1859
(631) 766-5902
matthew.botz@gmail.com

QUALIFICATIONS SUMMARY
Proactive professional with diverse background in management, coupled with profi
ciency in process and performance improvement, administration, human resources,
training and development, as well as creative business channeling to excel in a
customer service lead position. Possess excellent team building and interpersona
l relations skills, combined with proven ability to employ a team-oriented manag
ement approach focused on motivation and success along with commitment to achiev
e organizational growth. Skillful in constructing innovative programs that gener
ate maximum results. Effective in working in a fast-paced environment with dedic
ation to superior service.

AREAS OF EXPERTISE
- Account and Sales Management
- Client Relationship Management
- Training and Mentoring
- Customer Service
- Problem Identification and Resolution
- Communication and Interpersonal Skills
Technical Proficiency: Microsoft Office Suite and Lotus Notes

PROFESSIONAL EXPERIENCE

MINNESOTA TWINS ~ New York, NY

Scout Associate 2010-Present
Participate in the evaluation of college and high school baseball playersâ⠬⠢ abilities a
potential by working with the lead scout for the Twins in the region.

STANLEY SECURITY SOLUTIONS ~ New York, NY

Territory Account Manager 2008-Present
Assume full responsibility in maintaining current customer information, includin
g sales contracts, bonded inventory requirements, contract terms, and other pert
inent accounts details, as well as in evaluating problem accounts and providing
recommendation on deviations from standard policies and procedures, such as pre-
purchases approvals for payment terms, discounts, and freight charges. Work clos
ely with an accountant to evaluate and correct problem accounts; develop strateg
ies, tactics, and contingency plans to obtain specific market shares; as well as
interface with operations supervisor to design, plan, schedule, and install all
projects to provide the highest level of service to each customer. Present on-s
ite survey consultations, professional quotations, and detailed presentations to
customers.
- Utilized superior sales skills in achieving 25% over given budget and ra
nked in the top 10% of company sales representatives
- Played a lead role in cultivating company relationship with established
accounts by providing exceptional customer service to achieve mutual satisfactor
y solutions to customer concerns
- Achieved the required sales objectives by coordinating system specificat
ions and project details along with performing customer training as necessary
- Successfully negotiated and established sales quotes based on volume of
products purchased and nature of marketplace to effectively offer competitive pr
icing and ensure the highest profitability
- Demonstrated exceptional performance and ranked in the top 5 percentile
out of sales account managers throughout the country
- Instrumental in increasing sales and revenue by 24% in yearly planned op
eration goals as well as developing new accounts by marketing company product li
nes and offering value-added services

BEHR PAINT CORPORATION ~ Long Island, NY

Sales Representative 2007-2008
Executed superior administrative skills in managing $5.7 million in sales and in
ventory of Behr and Masterchem products. Provided incomparable assistance in ach
ieving company growth through the establishment of relationships with store mana
gers to bring in the correct products for the right season and ensured sell-thro
ugh to control inventory and turns.
- Successfully increased sales by organizing promotions and events in stor
es and proficiently trained store associates and management on product benefits
and uses

PECONIC APPRAISALS, INC. ~ Long Island, NY

Real Estate Appraiser 2005
- Held liable for conducting real estate appraisals for residential Suffol
k and Nassau counties as well as scheduling new customer appointments through ag
gressive cold calling

SCOTTS MIRACLE-GRO COMPANY ~ Long Island and New York, NY

Sales Manager 2000-2007
Performed diverse tasks, such as managing and controlling inventory as well as h
iring and training new associates with product knowledge classes while working w
ith Big Box stores in the New York Metro Market. Handled 11 people responsible f
or training store associates, informing customers on products, working on freigh
t, and assembling displays.
- Led efforts in finishing sales with more than 25% increase and first in
POS with more than 21% increase in the New York Metro District from 2004 to 2006
- Pivotal in securing business through delivery of high impact sales prese
ntations, product knowledge, and maintained client relations

PLYMOUTH STATE UNIVERSITY ~ Plymouth, NH

Assistant Football Coach 1999
- Proficiently coached the offensive backs

EDUCATION
Bachelor of Science in Childhood Studies ~ 2000
PLYMOUTH STATE UNIVERSITY ~ Plymouth, NH
Associate of Science in Physical Education ~ 1997
DEAN COLLEGE ~ Franklin, MA