TERRY NIEHAUS

208 Eagleview Way * Cincinnati, Ohio 45215

Home: 513.769.5337 * Cell: 513.515.8543 * tn708e4e@westpost.net
MANAGEMENT: District Sales & Operations
Senior manager with over 20 years of experience for positions in retail sales an
d operations management on a district or multi-site level. Expertise driving mul
timillion dollar store performance and bottom-line profitability, including new
locations and turnarounds. Proven ability to hire, train, evaluate, and lead lar
ge, cross-functional teams of employees for maximum client service, satisfaction
, and conflict resolution. Track record in inventory control and merchandising t
o optimize product awareness and loss prevention.

Retail Store Management * Sales & Operations Management * Profit & Loss (P&L) *
Revenue Growth
Multi-Unit Management * Staff Development & Leadership * Shrink Control * Expens
e Reduction
Account Management * Marketing & Promotions * Store Maintenance * Food & Grocery
Industry
Budgets & Schedules * Financial Analysis & Forecasting * Strategic Planning * Pr
ocess Improvement

PROFESSIONAL EXPERIENCE
HOSTESS BRANDS CORP., Cincinnati, Ohio
Assistant District Retail Manager * 2007 to 2010
Directed all functions for 20 retail locations with 57 employees. Managed P&L, c
ost controls, and store maintenance for optimum bottom-line results. Drove strat
egic merchandising and promotions to increase grocery sales. Enhanced human reso
urces, employee relations, training, and morale.
* Grew profitability 12.3% on $7.2 million in sales by reducing product costs 5.
0% and labor 3.2%.
* Completed multiple store remodeling projects to turn around performance.
AVI FOOD SYSTEMS INC., Warren, Ohio
Operations Manager * 2005 to 2007
Administered warehouse operations, budgets, and inventory control for largest pr
ivate vending company in USA. Managed service and support for over 40 client acc
ounts. Evaluated and supervised 10 drivers.
* Ranked among top 10 branches and achieved zero accounts lost due to service qu
ality levels.
* Lowered food waste by 3.0% with improved ordering processes.
* Increased profits through shrink reduction, decreased payroll, and route reali
gnment.
THRIFTWAY FOOD & DRUG / WINN DIXIE, Cincinnati, Ohio
Store Manager * 1991 to 2004
Managed store with $11 million in annual revenues and $2.5 million expense budge
t to meet P&L and sales targets. Led teams of up to 10 department managers and 9
0 staff, including mentoring numerous employees to management positions. Oversaw
store appearance and client service in compliance with company requirements. Sp
earheaded promotions and merchandising.
* Chosen by management as division prototype store based on top-notch operations
.
* Ranked in top 10% for store profitability and maintained client satisfaction r
ating over 90%.
* Earned rapid promotion through positions of increasing scope.
EDUCATION
University of Cincinnati
Management, Business, & Economics Studies