PROFESSIONAL EXPERIENCE

GUARANTY BANK, Austin, TX

2001-2009
CIO & Executive Vice President
Managed Information Systems and Technology for a 16 billion dollar savings and l
oan with 160 branches in Texas and California. Responsible for a budget of 37 mi
llion dollars and 176 technical staff and contractors. Member of "C" management
team reporting to CEO and/or CFO.
* Implemented relationship managers as interface between IS&T and business
units as part of a structured service request, project tracking and reporting f
or business requests as part of a total Project Management Office implementation
.
* Established effective quality and change controls to address a prior Off
ice of Thrift Supervision exam issue. Over the next two years raised it from an
unacceptable 3 to a 1 rating.
* Provided tactical planning and directed upgrade of mainframe legacy syst
ems, upgraded platform & delivery applications and remote and central hardware i
nfrastructure.
* Implemented new business technology (Data Warehouse and Enterprise Conte
nt Management) and expanded infrastructure technology environments (Citrix, VMwa
re, MPLS, MS SharePoint)
* As part of the bank spin off to a separate public company, provided the
tactical planning and direction for splitting the corporate IT environments.

PRICEWATERHOUSECOOPERS, Minneapolis, MN and Austin, TX 1

995-2001
Principal Consultant (Engagements in IL, NY, NC, CA, MI, PA)
Performed as Project Manager, Business Analyst, and Industry Expert for various
projects at Fortune 500 companies across the USA.
* Directed technical effort to analyze and recommend an e-banking vendor s
olution for a global brokerage bank client. Provided application expertise and o
rganized business requirements for back office processes and channel delivery al
ternatives.
* Designed and implemented a PMO for multi-company mutual fund group to c
ontrol Y2K efforts. The PMO supported 3 companies (15 separate departments) with
over 1000 projects. Due to success of PMO for Y2K efforts, it continued to be u
tilized for ongoing projects.
* Performed analysis and strategic planning for consolidation of Savings a
nd Loan from Unisys platform to a centralized IBM Hogan environment.
* Directed technical efforts for 4 different Data Warehouse projects for c
lient's financial, marketing or retail departments.

DP MANAGEMENT CONSULTANTS, Thousand Oaks, CA & Edina, MN 1990-199

5
Consultant, Engagements CA, TX, MN, OH
Performed Project Manager, System Analyst, and Technical Architect role for dive
rse projects for small to medium companies across the USA.
* Designed and implemented Quality Assurance methods and procedures for pr
oblem management and standard project management using standard SDLC and develop
ment tools for NMAC.
* Managed project to consolidate 1500 ATMs from acquired Colorado ATM reg
ional switch to an installed IBM CICS A TM environment of 1000 A TMs for a large
 Midwest bank.
* Supported process improvement project for bank's back office operations
by identifying automated balance and control improvements and recommending work
flow changes that reduced staffing cost by 20%.

GIBRALTAR SAVINGS, Simi Valley, CA

1987-1990
Sr. Vice President, MIS Director 1989 - 1990
Managed staff of 4 Direct reports with total staff of 200 people and annual budg
et of over $24 million with responsibilities for Operations, Tech Support, Appli
cations & QA.
* Provided online service levels of over 99.5% and improved batch reportin
g timeliness and accuracy by 20% by implementing and meeting SLA program.
* Successful conversion to Hogan DDA and TDA. Other banking package imple
mentations included Mortgage Loan, Loan Origination, General Ledger, and Branch
Automation.
* Reduced overall application development and support costs by 40% by reb
uilding ineffective programming staff and excessive dependence on external resou
rces. Increased users satisfaction rating by 80% and implemented service support
internal account manager program and SLAs.

OTHER RELEVANT TECHNICAL & BUSINESS EXPERIENCE

* Directly managed batch and online transaction systems for Retail Banking
. These included MICR, ATM, Wire Transfer, Branch systems, Cash Management, ACH,
and other business support systems like Information Center, E-mail and CRM.
* Managed the development of various delivery systems including: MICR, au
tomated teller machines, point-of-sale, cash management, branch teller and platf
orm.
* Supported 17 remote locations prior to centralized consolidation to 3 r
egional locations. These MICR facilities supported processing about 4 million ch
ecks a day for over 400 correspondent banks and 84 affiliates.
* Provided Teller and Platform Branch System capabilities on 3 different
hardware platforms per marketing sales to 60 correspondents and corporate standa
rds for 84 affiliates.
* Designed and managed the implementation of a total Quality Assurance pro
gram for the technology subsidiary supporting Norwest Banks and its 400 correspo
ndents.
* Directed day-to-day operations of 24x7 data center supporting over 400 c
orrespondents and 84 affiliates located in 9 states.

EDUCATION
Sr. Business Certificate, University of Minnesota, 1981
MIS Certificate, University of Minnesota, 1983
Mini-MBA, St.Thomas, Minneapolis, Minnesota, 1984