Thad M.

Ridgley
PO Box 27313
Albuquerque, NM 87125
tr8cc992@westpost.net
Cellular, 505-980-3025
Home, 505-892-8780
As President and General Manager, District Manager and Operations Manager, const
antly compiles sales and service performance metrics. P&L leader with a consist
ent expectation-surpassing record of entrepreneurial success in account growth,
promotions and channel management; accomplished by building strong sales teams a
nd positioning products and programs to drive demand. One of NAPA's most consis
tent general manager, sales/operations managers, excelled in every assigned targ
et market by optimizing sales and account service protocols. Developed several
very successful market share capture platforms and subsequently adopted in other
regions; established processes geared to dramatically enhancing brand loyalty a
nd bottom-line revenues. Personnel file ratings adjudicated excellent in terms
of leadership in communications, negotiations, client relationship management an
d sales team-building. Record of excellence in profit maximization, territory a
nd channel growth recognized by steady promotions earning President and General
Manager position before 36 years of age. Awarded maximum annual honoraria for p
ast seven years for increasing revenues by as much as 22% as operations and dist
rict executive. Core competencies include generating balance sheet improvement
strategies, sales team & sales manager training & development regimens and slipp
age elimination protocols.
President and General Manager - Albuquerque, New Mexico
Genuine Parts Company d/b/a NAPA Auto Parts
July 2007 - July 2010
Managed $55M balance sheet and profit and loss statement for one of the 58 NAPA
Distribution Centers and 16 corporately-owned retail/wholesale parts stores in N
ew Mexico, Texas, Colorado and Mexico. Provide cradle to grave business support
to 65 plus independent and company owned NAPA Stores.
Devise and executes sales plan, customer service initiatives, promotions, merger
s, acquisitions, process improvements and marketing campaigns. Direct 250 plus
distribution center and store employees, 25 plus outside sales staff personnel,
sales manager, operations manager, district manager, human resource manager, 16
company owned store managers and a team of distribution center and district offi
ce personnel. Analyze balance sheet and profit & loss metrics; identifies targe
ts and devises acquisition strategies; implement new store integrations; cost ma
nagement strategies; financial strategies and portfolios; maintain supplier rela
tionships; small business financial management; manage mergers and acquisitions;
market growth responsibilities; inventory turnover; asset protection; payables
and receivables; inventory procurement and controls; leads revenue and margin in
crease initiatives. Monitors performance metrics and devises strategies to corr
ect anomalies.
Outperformed comparative Western division operations in sales growth and net rev
enues, achieved sales quota and led Western Division operations in sales increas
e percent in 2 of last 3 years, awarded Western Division operation of the year i
n 2007 and recently closed $10M annual Mexico distribution contract, arranged sa
le of two underperforming stores resulting in $500K net profit improvement for 2
010.
District Manager - Connecticut, Massachusetts and New York
Genuine Parts Company d/b/a NAPA Auto Parts
July 2005 - July 2007
Managed $35M balance sheet and profit and loss statement; responsible for 21 cor
porately-owned retail/wholesale parts stores; devises and executes promotions an
d direct marketing campaigns; RFQ responses to win government business; directly
managed over 240 store employees; Greenfield store development; managed 10 outs
ide salespeople, 21 store managers and a team of 5 district office support manag
ers, 15 manufacturer representatives; analyzes balance sheet and profit & loss m
etrics; identifies targets and devises acquisition strategies; manages new store
integrations; leads revenue and margin increase initiatives.
Improved net revenue performances in 15 of 21 stores, achieved by implementing c
ost-reductions, more stringent inventory controls as well as ensuring sales and
margin increases. Led organic year-over-year growth at an average of 4% (indust
ry average was 2-3%). Installed two new stores in past two years and exceeded i
nitial proforma expectations by a 25% within first year.
Operations Manager - Richmond, Virginia
Genuine Parts Company d/b/a NAPA Auto Parts
July 2003 - July 2005
Managed $60M balance sheet and profit and loss statement; directed 5 department
heads with over 120 employees; managed annual inventory in the $20-25M range (tu
rnover > $70M). Improved annual gross revenues by over $1M and net by over $300K
, an 8% average year-over-year improvement. Implemented freight delivery change
s that produced annual savings of over $100K through route realignments.
Operations Manager - Phoenix, Arizona
Genuine Parts Company d/b/a NAPA Auto Parts
March 2001 - July 2003
Selected to attend GPC's Executive Management Development seminar, a prerequisit
e for GPC executive promotion. Parachuted in to revitalize a poorly performing
territory. Directed 4 department heads and supervised over 100 staff. Implemen
ted freight delivery changes that produced annual savings of over $250K through
route realignments. Uncovered and rectified poor accounting practices which resu
lted in over $2.5M in slippage. Improved net profitability by over $3M in first
year.
Executive Assistant to the GPC APG President and CEO/COO - Atlanta, Georgia
Genuine Parts Company d/b/a NAPA Auto Parts
February 1999 - March 2001
Helped severe the Automotive Parts Group from GPC; prepared individual business
unit analytical reports; compiled year-end reporting data; review performance me
tric for President; customer complaint calls for CEO, COO and President, process
improvement project management; generated budgets and quotas.
Service Manager - Carrollton, OH
Genuine Parts Company d/b/a NAPA Auto Parts
January 1998 - January 1999
Directly managed warehouse manager, five customer service representatives, quali
ty assurance manager, eight overnight truck drivers, logistics and delivery to N
APA stores; daily relationship with store managers and owners; review productivi
ty metrics; managed employee payroll expense, dollar volume; inventory replenish
ment, shrinkage; employee relations.
Executive Management Trainee - Bridgeport WV, Pittsburgh, PA, Carrollton, OH
Genuine Parts Company d/b/a NAPA Auto Parts
July 1996 - January 1998
Participated in NAPA eighteen month executive management training program. Inte
rim store manager for company owned NAPA store in Canton, Ohio - 3 Months. Resp
onsibilities included closing warehouse in Bridgeport, WV, removing inventory, d
isassembly, and shipping.
Education
Bachelor of Science in Parks, Recreation, Tourism Management, Clemson University
, Clemson, South SC, awarded full athletic football scholarship, earned varsity
letters for football and wrestling.
Training
NAPA Executive management trainee, NAPA Executive management Development Seminar
, Attended and participated in numerous seminars related to consumer merchandisi
ng, industry developments, sales force automation and human resources motivation
and development.
Skills
Software Power User. Customized inventory management software (TAMS), MS Office
Suite (Access, Excel, Outlook, PowerPoint and Word), IBM AS 400, JD Edwards, Co
gnos and Lotus Notes.