Napoleon Crawford

20007 Cypresswood Lake Drive, Spring, TX 77373, (281) 468-6338, nc94be04@westpos

t.net
Human Resources
Applying for Human Resources; Professional Services
August 2, 2010
Hello,
My name is Napoleon Crawford and I am writing to introduce myself to you. I am a
n active-duty Marine that will be retiring after serving 29 years of service on
November 30th, 2010. My primary focus during my time in the Corps was in the var
ious aspects of Human Resources, including recruiting, training, mentoring and m
anagement. Although my profession has exposed me into multiple zones, my primary
area of expertise is in the arena of Recruiting, Leadership, and Senior Managem
ent. I am open to seek all possible options; however pursuing an area of Human R
esources is where I wish to achieve due to my technical abilities, social skills
, training and development experiences, and immense ability to lead and motivate
personnel.
As you will notice on my resume, I have extensive experience in critical leaders
hip positions, and have performed successfully in these roles. My beliefs is tha
t the success of a company is a direct reflection of leaders who surround themse
lves with successful and eager individuals, I look forward to bringing that succ
ess to you. As I am taking the steps to retire as a successful Marine, I want to
bring my success and determination to an upstanding organization.
If you are interested in bringing on-board a person who will provide everything
necessary to ensure your company achieves maximum effort and results from my per
formance and dedication, I am ready to lead the way. After serving many years in
the Marine Corps, the hallmark of my disposition reflects only success and that
is what I want to bring to your organization.

Sincerely,
Napoleon Crawford
Napoleon Crawford
20007 Cypresswood Lake Drive, Spring, TX 77373, (281) 468-6338, nc94be04@westpos
t.net
EXECUTIVE SUMMARY
I am a professional with over 22 years of proven recruiting and management perfo
rmance. Well experienced in prospecting, screening, analyzing, communicating, fa
cilitating, motivating, inspiring, and leading individuals to accomplished supre
me objectives. I am an experienced facilitator, trainer, and productivity consul
tant in organizational and individual sales, leadership, management, and team pr
oductivity. Always dedicated to exceed performance goals and customer service re
quirements. I am a capable communicator and high-energy motivator with the abili
ty to lead cross-functional teams. I believe in being organized, lots of experie
nce in meeting deadlines, and have performed under tremendous amount of stress.
As my peers has stated, I am a senior and respected leader in current organizati
on and field.
PROFESSIONAL BACKGROUND
UNITED STATES MARINE CORPS
1981 2010 CHIEF OF RECRUITING
OPERATIONS HOUSTON, TX (11/2004 6/2006 & 4/2008 PRESENT): I was respons
ible for the overall operations of a Recruiting Headquarters, which encompasses
overseeing the production and progression of 83 Recruiters. I conducted statisti
cal analysis, applicant screening, maintain and improved quality control procedu
res, initiated product placement, assigned technical job programs to all enliste
es, and managed the organization eligibility of over 1000 applicants annually. I
also maintained operational management, ensured all recruiting policies and enl
istments were within established standards, assisted in the development of organ
izational and operational structure of multiple recruiting facilities, and assis
ted in formulation of all contracting and shipping goals of 17 area management t
eams within the Greater Houston area and Southeast Texas.
ADDITIONAL WORK EXPERIENCE
RECRUITER INSTRUCTOR (REGIONAL SALES MANAGER) HOUSTON, TX (7/2006 4/2008):
Was responsible for the supervision and mentorship of 17 area management teams
in the Greater Houston and Southeast TX area totaling 83 recruiters.
I executed annual inspection program of all facilities to ensure adherence to e
stablished policies.
Trained and certified over 20 area managers for assumption of position.
Trained and certified all recruiting personnel in systematic recruiting procedu
res.
Conducted communication and professional selling skills training to all members
of the recruiting force.
Conducted over 200 performance reviews on all newly assigned managers and recru
iters.
Implemented comprehensive annual training plans to ensure follow-up, refresher,
and follow-on training were conducted.
Developed and implemented a comprehensive training schedule for the recruiting
organization that consisted of 83 personnel assigned to recruiting duty.
Analyzed daily, weekly, and monthly reports in order to anticipate deficiency t
rends and provided corrective alternatives to field managers.
I conducted general, specific, and platform training using methods of lecture,
facilitating, guided discussion, seminars, and workshops.
RECRUITER IN CHARGE (AREA TEAM MANAGER) HOUSTON, TX (9/2003 10/2004):
Responsible for the enlistment of all individuals in the Spring TX, Woodlands T
X, Conroe TX, and the entire Montgomery County area.
Resolved, educated, and handle parental concerns as needed among each enlistmen
t.
Coordinated the preparation and development of each enlistment to ensure proper
shipment to training.
Managed, supervised, and conducted all training and development of the recruiti
ng sales force which included 8 personnel during this period.
Maintain the link among educators, community, and recruiting personnel.
Exceeded all enlistment goals during this period.
WESTERN REGION QUALITY CONTROL CHIEF SAN DIEGO, CA (7/1999 7/2003):
Responsible for the accurate enlistment procedures of all applicants joining th
e Marine Corps in the Western United States.
Interviewed and inspected the proper documentation of over 20,000 enlistments a
nnually.
Curriculum developed the one week training course for all Marine Corps personne
l serving at one of the 32 Military Entrance Processing Station across the Weste
rn United States.
Provided on-site training and assistance to those marines serving in their pers
pective position and areas.
RECRUITER SCHOOL INSTRUCTOR & COURSEHEAD SAN DIEGO, CA (6/1995 7/1999):
Taught the basic, intermediate, and advance recruiting course to all perso
nnel attending this school.
Facilitated workshops in professional selling skills, public speaking, lis
tening skills, and interviewing techniques to over 3000 students.
Developed and implemented customized training solutions for sales, quality
control, and customer service teams throughout the United States.
Conducted performance improvement seminars for cross-functional teams and
all levels of management.
Curriculums developed and maintained course materials to include pamphlets
, handouts, lesson plans, and PowerPoint presentations.
I was highly sought after throughout the Marine Corps Recruiting Command w
hich is the headquarters for all Marine Recruiting in the United States to facil
itate workshops in goal setting, coaching skills, business improvement processes
, building customer referrals, and higher productivity.
RECRUITER IN CHARGE (AREA TEAM MANAGER) WILMINGTON/ CHARLOTTE, NC (5/1990 6/1
995):
Responsible for the enlistment of all individuals in the Wilmington, NC area du
ring 1990 1992 and the Charlotte, NC area (North Carolinas largest recruiting a
rea) from 1992 - 1995 to include all surrounding rural counties.
Was able to turn around these 2 unsuccessful teams into winning teams.
Coordinated the preparation and development of each enlistment to ensure proper
shipment to training.
Managed, supervised, and conducted all training and development of the recruiti
ng sales force which included 16 personnel during this period.
Exceeded all enlistment goals during this period.
Was handpicked from this team to teach and train at Recruiter School (Above).
RECRUITER ROCKY MOUNT, NC (12/1987 4/1990):
Responsible for the enlistment of over 130 individuals.
Earn the prestige title Recruiter of the Year 2 years in a row for being North
Carolinas top recruiting producer during this period.
Earn recruiting most supreme award for enlisting over 100 individuals.
This award is called the Centurion Award in which less than 1 percent of all re
cruiters ever achieve in a three year period, whereas I accomplished it in less
than 2 years.
Earned numerous Recruiter of the Month/ Quarter Award during this period.
Competed with over 125 Recruiters during this timeline, in which I always remai
ned at the top position.
Due to my exceptionally consistent performance, I was meritoriously promoted to
the next higher rank.
EMPLOYMENT HISTORY
United States Marine Corps May 1981 Present (29 Years)
Retirement Confirmation Date November 30TH, 2010
Available to Start Training October 2010
Available to Start New Career December 1st, 2010
Achieved the Highest Enlisted Rank of Master Gunnery Sergeant (E-9)
EDUCATION
Southern Illinois University Carbondale Illinois Graduated June 2003 with hon
ors GPA 3.86 Bachelors of Science Degree in Workforce Education in Training and
Development
Dudley High School Greensboro, NC Graduated June 1979 High School Diploma
TRAINING AND CERTIFICATIONS
(ALL RELATED TO LEADERSHIP, MANAGEMENT, RECRUITING, SALES, EFFECTIVE COMMUNICATI
ON, PERFORMANCE COACHING)
1) Tool for Coaching Excellence Train the Trainer Achieve Global 2007
2) The Leader in Each of Us Achieve Global 2007
3) Tools for Trainer Excellence - Achieve Global 2006
4) Selling Beyond the Close Train the Trainer - Achieve Global 2006
5) Professional Selling Skills Application Train the Trainer Achieve Global 20
06
6) Professional Selling Skills Coaching Achieve Global - 2006
7) Recruiter Instructor and Management Course Marine Corps 2006
8) Tools for Coaching Excellence Achieve Global - 2004
9) Seven Habits of Highly Effective People - Stephen Covey 1998
10) Interpersonal Managing Skills Learning International -1998
11) Professional Sells Presentations Learning International 1997
12) Curriculum Development Course Marine Corps 1997
13) Marine Corps Leadership Course Senior Career Advance Marine Corps - 1996
14) Professional Selling Skills Train the Trainer Learning International 1995
15) Communication Skills Train the Trainer Workshop San Diego Consultant Group
- 1995
16) Instructor Training Course Marine Corps - 1995
17) Professional Selling Skills Core Learning International 1994
18) Selling Against the Competition Learning International 1994
19) Marine Corps Leadership Course Career Advance Marine Corps 1993
20) Career Recruiter Course Marine Corps Xerox Corporation - 1992
21) Marine Corps Leadership Course Career Marine Corps 1988
22) Recruiters School Course Marine Corps - 1987
23) Professional Selling Skills III Xerox Corporation 1987
24) Communication Skills Workshop San Diego Consultant Group 1987
25) Emergency Medical Technician Naval Hospital - 1986
PROFESSIONAL ATTRIBUTES
Proficient with office software and a proven ability to manage multiple projects
concurrently. I am an effective oral communicator and can adapt in frequently c
hanging environment. I work extremely well individually, with others, and believ
e in team concepts. I have exceptional leadership skills and abilities. For addi
tional information, please feel free to contact me, thanks!