BRIAN BIANCAMANO

13 Sarian Drive bb9457d4@westpost.net

Neptune, NJ 07753 (732) 807-3583
QUALIFICATIONS SUMMARY
Desktop Engineer: Superior technical, organizational and problem solving skills
coupled with the ability to utilize sophisticated test programs, set priorities
and manage multiple tasks. Highly analytical, effective communicator and a dedi
cated, responsible team player that follows through to task and/or project compl
etion. Noted for the ability to get the job done, achieve customer satisfaction
and to derive maximum productivity from assigned staff personnel. Exceptionall
y strong work ethic. Additional experience in Fiber Optical Networks and in the
Automotive Industry as an ASE Certified Master Technician.
PROFESSIONAL EXPERIENCE
Saint Peters University Hospital, New Brunswick, N.J., Desktop Engineer May
2008-present
Highly skilled technical professional in a large hospital environment with Windo
ws based operating systems, networks, printers and software applications. Promp
tly diagnose, troubleshoot and repair PCs and basic network problems. Install an
d configure numerous software applications onto a variety of systems. Work with
Cerner, McKesson Citrix-based systems.
* Project Management of moves, updates and building relocations, confirming logi
stics with key departments such as engineering, nursing units to ensure smooth t
ransition without interruption of patient care.
* Ability to translate technical information and make it easily understood by no
n-technical staff.
* Highest number of closed tickets with consistent exemplary rating within the T
rack-It ticketing system
* Communication with vendors and suppliers to procure parts and coordinate warra
nty services.
* Imaging using Ghost Solution Suite/Ghost Walk
* Working with security software to assure hospital's HIPAA requirements
* Stands in for Desktop Manager when he is unable to attend meetings, providing
updates, etc.
TJR Enterprises, Ocean, N.J., PC / Network Technician 2005-May 2008
Sub-contracted for the Neptune Township Public School System serving eight (8) s
chools and the administrative office in a 2003 active directory domain environme
nt consisting of over 2,500 computers and 50 + servers.
CompUSA, Brick, N.J., Computer Systems Technician/Specialist 2004 to 2005
Coast to Coast Memory, East Brunswick, N.J., Technical Sales / Help Desk Service
s 2002 to 2004
Tycom, Ltd., Wall, N.J., Network Operations Specialist/Fiber Optics 2001 to
2002
JDS Uniphase, Eatontown, N.J., Fiber Optics Lead Technician/Assembler 2000
to 2001
EDUCATION
Brick Computer Science Institute, Brick, N.J., Computer Repair/ Networking / Int
ernet Specialist 2001
GPA: 4.0 * Dean's List Distinction with Honors
CERTIFICATIONS AND SOFTWARE/OPERATING SYSTEMS
Comp Tia A+ / Network+ * Microsoft MCP XP Pro 70-270
Microsoft Server 2003 70-290 in progress
Word * Excel * Outlook * Windows 9x/2K/XP * Windows NT 4.0
Basic Windows 2000/2003 Server Knowledge
AUTOMOTIVE TRAINING
ASE Certified Master Technician A1 - A8 * Multiple GM Certifications