JEAN M.

GAFFEY
305 W. Lonnquist Boulevard
Mount Prospect, IL 60056
847-987-0994
jg8d818e@westpost.net
SALES LEADERSHIP
Significantly Increased Revenues <> Key Account Growth <> New Business Developme
nt
High-performance, energetic Sales Executive with history of dramatically surpass
ing annual quotas and achieving significant YOY new business growth for organiza
tions spanning a range of industries. Extensive experience in advertising, healt
h care, beauty products, electronics, and media sales. Poised professional with
superlative interpersonal and communication skills and persuasive negotiation ta
lents; proficient at initiating and growing profitable relationships with new cu
stomers while leveraging upselling tactics to grow established accounts. Proven
ability to hire, train, and provide leadership and mentoring to focused, determi
ned sales teams. Sales expertise supplemented by broad knowledge of marketing fu
ndamentals.
Selected Achievements
> Collaborated with C-level executives, company owners / presidents, and team ma
nagers, growing business by 6% to 12% every year.
> Drove business from $400K to over $1.5M in sales within eight years.
> Honored as "Integrity Selling Graduate"; selected as representative for sales
management and sales force presentation in 2007.
> Earned award for "Top Sales, Special Sections - Majors / Category Level" in 20
06.
> Former President of Women's Advertising Club of Chicago.
Areas of Expertise
Consultative Sales Communications / PR Lead Development
Major Account Management Upselling Tactics Medical Services Sales
Advertising / Media Sales Market Positioning Contract Negotiations
New Market Penetration Team Leadership Market Analysis / Trends
Existing Account Growth Sales Training / Coaching Product Launch / Mgmt.

PROFESSIONAL SUMMARY
CONCIERGE CHOICE PHYSICIANS, LLC Rockville Centre, NY
Provider of the only hybrid model of concierge medicine that allows primary care
physicians to keep "traditional model patients" while offering enhanced service
s, including shift to preventative care, special needs patients, and ability to
purchase more services
Account Representative 2009 to Present
Leverage consultative approach with patients to optimize revenues from comprehen
sive physical & wellness program that facilitates easy access to personal physic
ian.
> Sold over $500K in memberships within six months.
> Up-sold enhanced services to from 50 to 125 current patients per practice
> Converted over 400 traditional patients to concierge patients.
> Identified four doctor prospects for potential new business relationships
PADDOCK PUBLICATIONS Arlington Heights, IL
Third-largest daily in state of Illinois; supplies suburban Chicago market with
local news coverage in community-specific editions.
Multimedia Account Executive 2005 to 2008
Drove sales of print and online advertising space within The Daily Herald (Arlin
gton Heights), www.dailyherald.com, BEEP magazine, www.beepcentral.com, and othe
r niche publications.
> Successfully negotiated over 100 contracts ranging in value from $5K to $350K;
total value of $4M+ within three years.
> Consistently surpassed yearly quotas by up to 12% by effectively managing rela
tionships with major Chicago sports teams, theaters, movie studios, event venues
, museums, casinos, and restaurant groups,
> Activity encompassed both direct sales and sales to accounts' advertising agen
cies.
MARY KAY Dallas, TX
One of the largest direct sellers of skin care and color cosmetics with 650,000
independent beauty consultants
In 35 global markets: with 2.6 B in wholesale sales, 2008.
Sales / Beauty Consultant & Team Leader 2002 to Present (Part-time)
Drive sales of skin care, color cosmetics, and spa products. Recruited, trained,
coach, and manage 12-member team.
> Personally managed 250 accounts while sourcing and developing new business.
> Awarded "Star Consultant" 26 times.
> Achieved "Top Unit Sales" for five years.
> Recognized as "Unit Miss Go-Give" (Company's highest honor) on three separate
occasions; recognized for fairness, positive attitude / influence, volunteering,
and encouragement.
> Mentored one associate, which facilitated a major career boost.
CHICAGO SUN TIMES MEDIA GROUP & PIONEER PRESS NEWSPAPERS Glenview, IL
Media groups that includes Chicago Sun-Times and Suntimes.com, seven suburban da
ily newspapers, the SouthtownStar; 39 weekly newspapers published by Pioneer Pre
ss, 12 weekly Sun newspapers, and associated websites, including pioneerlocal.co
m
National Account Executive 1995 to 2005
Optimized sales of print and online advertising space to customers spanning mult
iple territories and industries, including telecommunications, restaurants, medi
cal, real estate, retail, education, and financial.
> Consistently exceeded account quotas and identified new business to generate $
600K to $1.3M per year.
> Secured four performance-based promotions with increased quota and revenue res
ponsibilities during tenure.
> Recognized as #2 producer for Pioneer Press in 2004; achieved $1.4M in sales.
> Attained "Top Special Sections Sales" status for generating over $100K in "Spe
cials Section" revenues in 2003.
NEW WORLD PUBLICATIONS
Supplier of Catholic New World weekly, official newspaper of Archdiocese of Chic
ago Chicago, IL
Account Executive 1995
Sold classified and display advertising space for communications arm of Archdioc
ese of Chicago.
> Within ten months of hire, at recommendation of Manager at New World, accepted
offer for more advanced position at Pioneer Press.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts, Communications <> Roosevelt University - Chicago, IL
Professional Coursework includes Integrity Selling and DISC personality selling