LINDA P.

MULVIHILL
15 William Street Home: 203-743-7398
Danbury, CT 06810-7722 Cell: 203-733-2879
[1]lm810e68@westpost.net www.linkedin.com/in/lindamulvihill
Healthcare Administrator with extensive experience in operations
management. Experience in full departmental, operational and financial
planning. Record of achievement in cost containment, service delivery,
customer satisfaction, staff development and joint ventures.
EXPERIENCE
Northern Dutchess Hospital, Rhinebeck, NY A Health-Quest Affiliate
2005-2009
Administrative Director of Diagnostic Services
Maintain administrative responsibility for Medical Imaging,
Cardioneurodiagnostics and Respiratory Therapy in acute care hospital
setting in New York's Hudson Valley.
* Managed technical, clerical and nursing staff of varied
modalities.
* Developed operating and capital budgets for all cost centers under
my direction.
* Maintained time and attendance system for employees.
* Facilitated installation of multi-slice CT scanner.
* Selected of Radiology Information System.
* Coordinated successful RIS implementation to include mammography
component.
* Achieved ICAEL accreditation and re-accreditation for
echocardiography lab.
* Create and oversee operating and capital budgets with
accountability.
* Participated in organization's strategic planning.
* Increased access and volume in mammography, ultrasound and MRI
services.
* Maintained department charge masters to optimize reimbursement.
* Ensured compliance with all regulatory agencies (DOH, TJC, MQSA).
* Consolidated women's imaging services into a distinct and
well-appointed suite.
* Coordinated first in-house MRI installation with successful
department of health inspection, on budget and on time.
* Integral in system-focused PACS and CR selection and
implementation process.
* Sat on Compliance, Product Analysis, and Revenue Enhancement
Committees. Responsible for department P & P and PI indicators.
* Chaired Radiation Safety Committee.
* Provided oversight for successful purchase, install and
implementation of digital mammography unit and program.
* Achieved ACR accreditation for department CT, MRI and Nuclear
Medicine services.
THE CHARLOTTE HUNGERFORD HOSPITAL, Torrington, CT
Director of Imaging Services 1999 - 2005
Directed activities of Imaging Center in chief acute care hospital in
Northwest CT, serving 12 towns. Oversaw Diagnostic, ED, OR, MRI, CT,
Interventional, Ultrasound, Nuclear Medicine and Mammography.
Additionally managed the cardio-diagnostic service from 1999-2003.
Implemented significant technological changes resulting in greater
efficiencies and physician satisfaction and reduced costs. Managed all
operations including fiscal, planning, budgetary, disbursements,
patient scheduling and registration utilizing Meditech, outpatient
coding, equipment evaluation and recommendations, staffing and
performance standards.
* Collaborated with Physicians on various projects and programs,
including joint venture Imaging Center.
* Attained American College of Radiology Accreditation for several
modalities.
* Provided oversight for all Mammography Quality Standards Act
compliance.
* Served as project manager for signage for joint-venture center.
* Maintained responsibility for policy making and setting of
standards within Imaging's scope-of-service.
* Maintained compliance with all regulatory agencies.
* Established and provided oversight to Quality Improvement Program.
Linda P. Mulvihill page 2
* Attained Certificates of Need for PACS and PET Imaging.
* Achieved cost savings of approximately $50,000 annually by
renegotiating service contracts.
* Negotiated favorably priced equipment.
* Maintained stable volume of exams while managing multiple
priorities.
* Enhanced staff satisfaction and retention by implementing weekend
Baylor program.
* Mentored and provided education for staff at all levels.
* Reduced costs by $30,000 annually by evaluating call demand in
Interventional Radiology.
* Reduced CT on-call costs through cross training of evening and
weekend staff.
* Effected purchase of state-of-the art echocardiography unit.
* Implemented Voice Recognition dictation in 2000, reducing report
turnaround time from average of 3 days to 0.8 days.
* Implemented full PACS, including CR in 2004. Film savings of
approximately $180,000 annually and reduction of one FTE File
Clerk.
* Identified and educated in-house PACS Administrator.
* Hired the first Radiology-dedicated RNs in the hospital's history,
thereby assuming unit pre and post care for Interventional
patients within the department and ensuring consistent standard of
care.
* Chaired an interdisciplinary task force on the admissions process.
* Served on committee for employee donations during annual appeal,
netting $20,000 from 144 employees.
* Sat on house-wide Cardiac Monitor selection committee.
PUTNAM HOSPITAL CENTER, Carmel, NY
Radiology Manager 1988 - 1999
Managed departmental operations, including budgeting, staffing, and
maintenance of performance standards.
* Managed both union and non-union staff.
* Increased department volume 10% each year.
* Reduced costs by $43,000 by leading initiative in negotiating
consolidated equipment service agreement and better contrast media
pricing.
* Introduced Bone Densitometry service
* Implemented MRI service at hospital.
* Assisted Department Chairman in professional practice pattern
implementation.
* Held membership on various committees, including Radiation Safety,
Health and Safety and Value Analysis.
* Maintained compliance with all regulatory agencies.
EDUCATION AND HONORS

Western Connecticut State University, Danbury, CT

Master of Health Administration
Recipient of the MHA Award GPA 3.97
Linda P. Mulvihill page 3
American Management Association, New York, NY
Project Management Course
Teikyo Post University, Waterbury, CT
B.S., Management
Magna cum Laude,
Elected to Alpha Chi
Danbury Hospital School of Radiologic Technology, Danbury, CT

PROFESSIONAL MEMBERSHIPS
American Healthcare Radiology Administrators
American Society of Radiologic Technologists
American Radiological Nurses Association (associate member)
Vice-Chair, Connecticut Hospital Association Radiology Administrators
Conference 2004 - 2005
CERTIFICATIONS
Certified Radiology Administrator (American Healthcare Radiology
Administrators CRA) November 2003
 Licensed in Radiography in CT and NY
American Registry of Radiologic Technologists (ARRT (R))
References
1. mailto:lm810e68@westpost.net