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SUMMARY
A results oriented executive General Manager with extensive experience managing
multiple locations in
the Consumer Products Industry. Innovative problem solver, and energetic self-st
arter who enjoys new
challenges. Proven track record turning losing operations into profitable ones.
Built strong management
teams for future growth by holding people accountable, giving clear direction, a
nd follow up. Hands on
leader who knows the right people make the difference in growing long-term busin
ess value.
KEY ACCOMPLISHMENTS
. Overhauled two divisions from losing operations to profitable ones
. Slashed maintenance costs by 69.3% through department integration
. Analyzed 360 locations annually to maximize profits and real estate value
. Orchestrated a Professional Development/Training Program to build a strong man
agement team
. Developed a long term Strategic Plan with field and executive staff
PROFESSIONAL EXPERIENCE
CUMBERLAND FARMS INC Canton, MA 1994 2009
Director of Operations Berlin, CT (2003 2008)
. Directed a division of 360 convenience/service bay operators covering 9 states
. Exceeded financial goals four out of last five years
. Integrated 200 new dealer locations and employees into the Wholesale Division
. Generated additional revenue stream to off set declining gas margins
. Slashed maintenance costs by 69.3% by integrating department
. Developed long term Strategic Plan with field and executive staff
. Increased site count 5.8% by absorbing 35 Independent Business Marts
. Developed and implemented new strategy to stop the closing of service bay oper
ations
. Analyzed each location annually to maximize profits and real estate value
. Coordinated site design and layout for stores with planning department
. Set individual and corporate goals annually with quarterly follow up
. Organized Marketer of the Year Program to recognize achievements of field empl
oyees
. Orchestrated a Professional Development Program to build long-term business va
lue
. Transitioned field staff from administrators to business consultants
. Executed new strategy for gasoline sales due to volatile market conditions
. Completed a comprehensive training manual for field personnel and dealers
TOM BIALEK
tb7db1d2@westpost.net
PG 2
EDUCATION/PROFESSIONAL DEVELOPMENT