Kara L.

Fagley
Email: kf7d9364@westpost.net
Present Address:189 Crescent Ave a Woodbury, NJ 08096
Phone Number:(814) 280-3843
A highly talented, motivated and accomplished Operations Management Professional
Summary
An experienced operations manager who is goal-oriented with great initiative is
seeking to obtain a position to expand and advance my career that will maximize
my management and training skills and allow me to exhibit my excellent planning
and organizational skills.
Education
The Pennsylvania State University, University Park, PA May 2003
The Mary Jean and Frank P. Smeal College of Business Administration
BS in Operations and Information Systems Management (Currently titled Supply Cha
in and Information Systems)
Cumulative GPA: 3.04, Deanas List last two semesters
Related Experience
Operations Manager
J. Stephens Salon and Spa, State College, PA 2003-2010
Managed all staff and client related issues while keeping customer satisfaction
a top priority.Recruited and hired most qualified candidates for all positions,
trained and coached front office staff
aAccustomed to working in a fast-paced environment and successfully handling sev
eral responsibilities simultaneously
aAssured 100% client satisfaction related to appointments, events and promotiona
l activities
aImplemented solutions for problems affecting services, efficiency, and producti
vity
aAdministered, prepared, and presented month-end operational and financial repor
ting
aAccountable for all cash related functions/reporting and payroll for salon pers
onnel
aManaged procurement and accuracy of salon inventory
aDeveloped and implemented gift card program
aArranged bi-monthly staff meetings to discuss work goals and plans. Encouraged
all team members to share personal ideas and suggestions to process improvement
Supply Chain Management Specialist
LaOreal Consumer Products, Cranbury, NJ 2002
Acquired practical experience in my field that assisted in solidifying my career
goals and in developing a realistic approach to the job market
aAdministered, documented, and distributed Wal-Mart reports for LaOrealas top ac
count comprising more than a quarter of the divisionas gross sales
aUpdated and distributed the Wal-Mart Fill Rate Report to top level management s
aving over 5 million in product cuts
aBecame skilled on Retail Link- Wal-Martas state of the art internet information
database
aRevised the Wal-Mart Weekly Returns Report to include graphs and data compariso
n in order to compare supplier and customer numbers to eliminate discrepancies,
reducing warehouse returns
aDeveloped and maintained a Problem Purchase Order Spreadsheet compiled from inf
ormation on Wal-Martas weekly email Vendor Reports to improve manager organizati
on and efficiency
aSupported other Top 5 accounts (Target, Kmart, CVS, Rite Aid, and Eckerd) with
regular reporting on warehouse and store inventory levels
aAttended department staff meetings and updated Supply Chain Managers on reporti
ng issues
aConducted internet research for information on Supply Chain issues; utilized Mi
crosoft Access and Excel for executive reports
Systems Management Intern and New Account Specialist Specialist MBNA Marke
ting Systems, State College, PA 2001
aDeveloped an internal, user-friendly web page and presented it to senior manage
ment
aDigitized the American Bankers Association Key to Routing Numbers to increase e
fficiency
Computer Skills
Efficient in Microsoft Word, Excel, PowerPoint, Publisher
Efficient in navigating Internet Explorer