VIRGINIA M.

PIKORA, SPHR, MSM/HR

260 High Street, Topsfield, MA 01983 * (H) 978.887.5905 * (C) 351.201.1538
Email: vp7bf3ec@westpost.net
EXECUTIVE SUMMARY
Human Resource Business Partner aligning human resource strategies in best in cl
ass organizations that consistently achieve double digit revenue growth and stra
tegic business objectives. Lead strategy planning and execution and change manag
ement by applying a full range of human resource practices and management.
PROFESSIONAL EXPERTISE

Organization Effectiveness
Performance Management
Internal Change Management & Reorganization
Compensation & Benefits
Policy Development
Executive Development and Coaching
Regulatory Compliance Training Management
HRIS
Employment Law
EMPLOYMENT EXPERIENCE
NORTH SHORE COMMUNITY COLLEGE, Beverly, MA 2009 - Present
Institute of Corporate Training & Technology
Adjunct Faculty
SHRM Essentials of Human Resource Management
Supervisors Connection: Performance Management: Write & Deliver Effective Perfo
rmance Appraisals
Pathways to Financial Services Massachusetts Workforce Investment Board Grant
Training program in partnership with Operation Bootstrap, Lynn, MA
Performance Management, Calloway Labs, Woburn, MA
Surviving a Layoff Synventive Molding, Peabody, MA
DRGER MEDICAL, Andover, MA and Telford, PA 2008 - 2008
$ 2.6B medical device company providing acute point of care solutions in emergen
cy, critical care, OR/anesthesia, perinatal care, and home care.
Senior Director of Organizational Development and Education with 2direct reports
Produced change and talent management improvements by collaborating with an org
anizational development team in Lbeck, Germany to discover program initiatives a
pplicable to U.S. business plan.
Ensured effective service delivery through HR Directors to their respective cli
ent groups by providing strategic oversight and operational coordination.
Moved the research and development team from a culture of reaction to innovatio
n through change leadership.
Achieved a 15% decline in system bugs within two weeks of intervention by build
ing synergies between cross-functional teams and gathering system experts on deb
ugging decisions.
Ensured appropriate FDA and ISO compliance training by launching distinct initi
atives.
Achieved 100% training goal on time developing an escalation process for traini
ng non-compliance.
Improved staff performance by authoring HR Standard Operating Procedures (SOPs)
outlining employees role in the compliance system.
 Coordinated final LMS software add-on completed two weeks ahead of schedule.
Member of global Corporate Development Talent Management design team

VIRGINIA PIKORA (h) 978.887.5905 * (c) 351.201.1538 vp7

bf3ec@westpost.net PAGE TWO
QUEST DIAGNOSTICS, Cambridge, MA 2006 2007
$4.7B company with 900+ employees offering laboratory tests and services, develo
ping testing equipment and reagents, and providing laboratory services for clini
cal research trials on new drugs.
Director of Human Resources with 7 direct reports
Directed local compensation and benefits
Enabled positive growth, smooth adaptation to change, and a collaborative work
culture by promoting effective long term staff development strategies.
Improved staff productivity and morale by initiating performance benchmarks and
metrics and by realigning HR team responsibilities.
Improved annual employee survey results by conceptualizing and instituting lead
ership training for management.
Improved the companys onboarding experience for major positions by expanding a
one day new hire process to a comprehensive one year training and development pr
ogram.
Reduced to zero lost discrimination cases and improved handling of labor proble
ms leading to recognition by internal and external legal counsel for outstanding
leadership and conflict management.
Developed and piloted a sales program and sales marketing tools used as a guide
for a marketing tool adopted by the Veterinary Diagnostic branch of the company
. Presented at NEHRA (New England Human Resources Association) convention in Pr
ovidence, RI.
CARDINAL HEALTH, INC., Peabody, MA and Dublin, OH 2000 2006
$87B global company with 40,000+ employees and a broad portfolio of health care
products and services.
Regional Director of Human Resources with 3 direct reports
Managed the Human Resource functions for the New England Region supporting 300+
employees.
Saved $2 million as Chair of a national team researching legal, reliable drug t
esting methods for pre-employment.
Redesigned human resources, finance, and customer service departments on the na
tional HR team.
Integrated a new culture and rebranding efforts by managing change phases and t
he accompanying resistance.
Improved the quality of senior level hires and reduced churn by over 20% by tra
ining management staff in the art of panel-based behavioral interviewing.
Co-designed and presented leadership training to national front line management
teams.
Enhanced customer service and relationships in crafting and presenting to Regio
nal VP a new sales architecture that is still being used with success.
Amplified performance and employee survey ratings by 8% by employing a third pa
rty vendor to teach and graduate three ESL classes.
Led the transition team for an acquired company in Westbrook, Maine.
Generated an annual 2/3 state and federal tax credit for wages paid by the orga
nization by introducing the Cardinal Health facility to the Massachusetts Handic
apped Workers Alliance.
Honored by the North Shore Association of Retarded Citizens for corporate respo
nsibility in 2002 and 2003.
GROUP I AUTOMOTIVE/IRA MOTOR GROUP, Peabody, MA and Houston, TX 1997 2000
Director of Human Resources
Developed a comprehensive HR system for a13-franchise auto dealership group wit
h 600+ employees.
Prior experience includes production control and financial planning in the defen
se industry and administration and training in law enforcement.
EDUCATION AND PROFESSIONAL DEVELOPMENT
SPHR Certification 2001 and 2009
Master of Science in Management/ Human Resource, Lesley University, Cambridge, M
A
Bachelor of Science in Education, Salem State College, Salem, MA
Certified Six Sigma Sponsor, George Group