SUMMARY OF SKILLS

* Supervision
* Staffing Needs
* Back and Front Office Operations
* Financial Auditing
* General Repair
* Hand and Power Tool Use
* Oral Communication
* Leadership/Supervision
* Problem Solving
* Quality and Productivity Improvement
EXPERIENCE
EVC / Sanitation Backup Crew Lead - 2005 - Present
Dawn Foods Inc., Crown Point, IN
* Supervise and coordinate activities of workers engaged in janitorial services
* Assign janitorial work to employees, following material and work requirements
* Inspect work performed to ensure conformance to specifications and established
standards
* Record personnel data on specified forms
* Recommend personnel actions to ensure proper staffing
* Conferrer with staff to resolve production and personnel problems
* Train workers in janitorial methods and procedures and proper operation of equ
ipment
* Issue janitorial supplies and equipment to workers to ensure quality and timel
y delivery of services
Newspaper Delivery - 2004 - Present
The Times, Crown Point, IN
* Maintain records of accounts
* Order and purchase supplies
* Distribute product samples and literature that details products and services
* Circulate among potential customers and traveled by foot, truck, and automobil
e, to deliver and sell merchandise and services
* Deliver merchandise, served customers and collected money
Technician - 1997 - 2005
Athens Amusement, Chesterton, IN
* Located defects, such as loose connections, broken wires, and burned-out compo
nents, using schematic diagrams and test equipment
* Inspected wiring and soldering, and performed repairs, using soldering iron, w
ire cutters, pliers, and wiring diagram
* Replaced defective components, such as conductors, resistors, semiconductors,
and integrated circuits, using soldering iron, wire cutters, and hand tools
* Removed and replaced defective units that were not repairable
* Inserted plugged into receptacles and bolted and screwed led to terminals to c
onnect equipment to power source, using hand tools
* Installed, tested, adjusted, modified, and repaired video games and juke boxes
Assistant Manager / Head Technician - 1987 - 1994
Chuck E. Cheese's, Oak Lawn, IL
* Inventoried stock and reorders when inventories drop to specified level
* Tested cooked food by tasting and smelling to ensure palatability and flavor c
onformity
* Supervised and coordinated activities of workers engaged in customer service a
ctivities
* Observed and evaluated workers' performance
* Issued instructions and assigned duties to workers
* Trained and instructed employees
* Hired and discharged workers
* Communicated with other departments and management to resolve problems and exp
edite work
* Interpreted and communicated work procedures and company policies to staff
* Helped workers in resolving problems and completing work
* Resolved complaints and answered questions of customers regarding services and
procedures
* Prepared, maintained, and submitted reports and records, such as budgets and o
perational and personnel reports
* Made recommendations to management concerning staff and improvement of procedu
res
* Requisitioned and purchased supplies
* Reviewed and checked work of subordinates such as reports, recorded, and appli
cations for accuracy and content, and corrected errors
* Planned and developed improved procedures
* Tested electronics unit, using standard test equipment, to evaluate performanc
e and determine needs for adjustments
* Adjusted and replaced defective and improperly functioning circuitry and elect
ronics components, using hand tools and soldering iron
* Assembled circuitry and electronic components, according to engineering instru
ctions, technical manuals, and knowledge of electronics using hand tools and pow
er tools
* Repaired and maintained kitchen equipment as needed
* Gained basic knowledge of hydraulics and pneumatics repair and upkeep
EDUCATION
Certificate, GED - 2002
Illinois State Board of Education, Chicago, IL
Certificate, PC Repair - 2003
Thomson Education Direct, Scranton, PA
GPA: 3.25. Certified in home and onsite PC repair
LICENSES AND CERTIFICATIONS
* Food Safety Essentials, AIB International 2008
* Pallet & Forklift Safety, Dawn Food Products, Inc. 2008 - 2011. Counter Balanc
e Lift Truck, Pallet Jack, Operator Safety Awareness
* First Aid Responder, American Red Cross 2008 - 2011. CPR/AED Adult, Blood Born
e Pathogens Training, Standard First Aid
REFERENCES
Available upon request