PAUL LINDEMANN

1008 Sherbrook Court, Wexford, PA 15090

(407) 572-3946
pl729f86@westpost.net
OPERATIONS MANAGER
Dynamic manager with extensive operations, purchasing, leadership, and business
development experience within the restaurant industry. Proven track record of im
plementing processes and procedures that increase productivity and enhance effic
iency. Skilled at finding solutions that ensure security, integrity, and utiliza
tion of resources. Excellent analytical, decision-making, and problem-solving sk
ills. Results-oriented strategic thinker who thrives in dynamic and fluid enviro
nments while remaining pragmatic and focused. Natural leader and effective commu
nicator, skilled at building rapport with diverse individuals on all levels.
CORE QUALIFICATIONS
* Procurement
* Leadership
* Strategic Planning
* Operations Management
* Revenue Growth
* Budget Management
* Scheduling
* Personnel Management
* Project Coordination
* Production Management
* Policy/Procedure Development
* Short/Long-Term Forecasting

PROFESSIONAL EXPERIENCE
=======================
GIANT EAGLE SUPERMARKETS, Cranberry Township, PA, 2008 - Present
DEPARTMENT MANAGER - PREPARED FOODS
- Oversee the Prepared Foods Department with 26 staff and seven sub-departments,
including Starbucks, catering, cafe, salad and soup bar, hot foods, hot bar, go
urmet food with 35 chef prepared items, and grab-n-go area with 60 prepackaged
items.
Selected Accomplishments:
* Reduced shrink from 14% to 8% by managing consumer trends and the business.
* Increased sales to a current average of 25% in an extremely competitive market
by producing consistent product and providing customer service beyond expectati
ons.
* Suggested innovative marketing initiatives that are being utilized corporate-w
ide.
* Reduced labor from 41% to 32% by cross training staff and increased productivi
ty.
* Received a compensation raise and bonus after only six months in position.
QUAKER STEAK & LUBE RESTAURANTS, Sharon, PA, 1999 - 2008
MANAGING PARTNER (2006-2008)
DIRECTOR OF FACILITIES & CONSTRUCTION (2002-2006)
SENIOR MANAGER, FRANCHISE OPERATIONS (1999-2002)
- Collaborated with franchise owners, assisting with site selection, constructio
n and FF&E bidding process, training, marketing, and operations. Liaised between
suppliers, architects, and owners, driving consistency and quality. Negotiated
supplier and vendor contracts for food, equipment, and decor, ensuring services
and materials aligned with prototype models. Coordinated development of, and cha
nges to, prototype drawings, specifications, and materials, reducing overall cos
ts.
Selected Accomplishments:
* Key participant in total project management and opening of 23 prototype restau
rants and two express locations throughout areas of corporate expansion.
* Researched, identified, tested, and modified FF&E specifications.
* Created comprehensive decor and equipment guidebooks, ensuring new franchises
remain consistent with corporate vision and reducing FF&E costs by 20% and decor
costs by 50% while improving quality, performance, and restaurant ambiance.
* Created operational evaluation forms to drive operational consistency during e
arly phases of development.
* Developed comprehensive and detailed architectural prototype drawings reducing
construction build out schedule by 30 - 45 days, architectural costs for constr
uction documents by $25,000, and change order costs by 90%.
* Negotiated corporate contracts for food, chemicals, decor, and equipment provi
ding 3% - 4% purchase rebates back to the franchisees and corporate, extended wa
rranties at no additional cost, and $75,000 in free decor.
~ Additional prior experience as Director of Operations and Company/Franchise Ar
ea Manager for Burger King in Pittsburgh, PA and Regional Operations Manager for
Hardee's in Eau Claire, WI ~

EDUCATION & TRAINING

====================
BUSINESS MANAGEMENT COURSEWORK
CLARKE COLLEGE, Dubuque, IA
ASSOCIATE OF SCIENCE IN APPLIED SCIENCES / FOOD SERVICE
ERIE COMMUNITY COLLEGE, Williamsville, NY
Business Management Seminars & Training Courses
Wharton Business School/Cornell University
ServSafe Certified
Member, Food Service Consultants Society International