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Manja Boyce

19339 Westphalia
Detroit, MI 48205
(313) 526-9420 * (313) 539-9420
mb7689fc@westpost.net
OBJECTIVE
Acquire a position with an organization that would benefit from a diligent, moti
vated, and dedicated team player; an organization where I can share and cultivat
e my skills.
PROFESSIONAL EXPERIENCE
CMO Program Supervisor August 2006 - Present
Black Family Development, Inc. - Care Management Organization
Detroit, MI
* Supervises and provide leadership and direction to a Case Management team.
* Ensure delivery of effective juvenile justice services.
* Responsible for supervision of the service coordination of a Case Management t
eam including assessment, planning, and implementation.
* Ensure an integrated, coordinated, and culturally competent system of care
* Ensure that all legal mandates and court requirements are continuously in comp
liance.
* Provide on-going staff and provider training.
* Provide support to the continuous quality improvement process.
* Monitor and review case records for legal and clinical accuracy.
* Meet regularly with case management team to assess progress and to problem sol
ve.
* Responsible for developing and/or maintaining linkages among service providers
and community resource providers.
HIPAA Compliance Officer.

Juvenile Case Manager April 2001 - August 2006


Black Family Development, Inc. - Care Management Organization
Detroit, MI
* Implement and monitor treatment services for adjudicated youth ages 12 to 21 y
ears old.
* Responsible for ensuring compliance with Court Orders and provide the Court wi
th Progress Reviews and testimony, if necessary
* Completed and individualized Plans of Care and subsequent Updated Plans of Car
e.
* Completed Petitions, Writs, and other reports for the Court; requesting escala
tions/de-escalations of security levels, change of placements, violations, and t
erminations.
* Monitored and reviewed case records for legal and clinical accuracy.
* Monitored the youths' progress and implemented the necessary changes.
* Monitored contract compliance and reporting requirements.
* Served as a liaison and advocate for the youth with community agencies, school
s, courts, and employers.
Supervisor May 1998 - April 2001
Vista Maria - VIP Residential Facility
Dearborn Heights, MI
* Supervised a Residential Team and assisted with caring for girls' ages 11 to 1
7 who were removed from their homes due to abuse and neglect, at a short-term em
ergency shelter program.
* Provided crisis intervention and assessment services to help stabilize clients
and find them appropriate placements.
* Implemented counseling and stabilization services.
* Interviewed potential employees.
* Assessed the young persons' needs and evaluated behavior for emotional difficu
lties in order to adequately place youth.
* Monitored and provided guidance and counseling on an individual basis.

Youth Care Worker Sept. 1990 - April 1998


Renaissance Homes, Inc. - Phase I Young Offender
Windsor, Ontario, Canada
* Provided Case Management to high-risk youth ages 12 to 15 years old.
* Established and developed individualized youth goals with the assistance of th
e youth, his/her guardian, and other involved agencies.
* Acted as liaison between Probation Services, Legal Guardian, and Children's Ai
d Society.
* Ensured that the individual rights' and needs' of youth were met.
EDUCATION
Master of Arts - Dispute Resolution Graduated May 2008
Master of Arts - Sociology 2006 - Present
Wayne State University Detroit, MI
Bachelor of Arts - Psychology 1994
Certificate of Completion - Criminology 1995
University of Windsor, Windsor, ON
VOLUNTEER WORK
Macomb County Mediation Center Mt. Clemens, MI
Project Rebuild "Mentoring 101" Detroit, MI
CERTIFICATES and HONORS
Certificate - Child & Adolescent Functional Assessment Scale (CAFAS) -2009 Black
Family Development, Inc. Detroit, MI
Certified Addictions Counselor CAC-M September 2008
Certificate of Completion - Annual - Recipient Rights Training November 2009
Detroit-Wayne County Community Mental Health Agency
Office of Recipient Rights Training Unit
Certificate of Completion - Facilitating Restorative Conferences May 2008
International Institute For Restorative Practices, Lansing, MI
Certificate of Completion - Truancy Mediation August 2007
Wayne Mediation Center, Dearborn, MI
Certificate of Completion - The Resilient Adolescent ... July 2007
PESI, LLC Troy, MI
Certificate of Training - Civil Court Mediation June 2007
Michigan State Court Administrative Office (SCAO), Detroit, MI
Certificate of Membership - Golden Key International Honour Society -- 2006
Wayne State University, Detroit, MI
References are available upon request.