KWONKE PIERRE SIYA, MBA

20 Kestrel Circle, Covington, GA 30014 * Phone: 404-484-8700 * ks73030e@westpost

.net

BUSINESS MANAGER: Business Administration

Highly skilled in overall management with a solid grounding in business operatio
ns, processes, and procedures. Proficient in management of accounts payable, acc
ounts receivables, contract negotiations, business development, and account mana
gement. Quick learner able to analyze situations and provide innovative solution
s. Accomplished team leader with strengths in advancing teams toward challenging
business goals and objectives. Fluent in English, French, and Swahili.
AREAS OF EXPERTISE
FINANCE
* Developed complex project and business plans in advancement of a complex farm
cattle project.
* Cultivated relationships with funding organizations located in Switzerland; au
thored funding justifications and requests.
* Received approval and procured $10,000 in finances/funding through grants and
other funding sources.
* Grew the operation from 100 cows at startup to in excess of 900 cows in just s
ix years.
* Achieved passing audits each year; realized by ensuring compliance to all aspe
cts of general accounting standards and practices.
ACCOUNTING
* Administered the farm cattle project budget; set financial objectives, forecas
ts, and controls.
* Devised financial planning strategies focused on veterinary healthcare, materi
als expenses, and capital projects. Set up rigorous cost controls to maximize pr
oject success.
MARKETING
* Created marketing campaigns to generate interest with local grocers and with i
ndividuals from across the community. Led a team of marketing personnel focused
on reaching out and building relationships.
* Generated client loyalty and built the operation to its peak of 900 cows.
PERSONNEL MANAGEMENT
* Set challenging performance objectives.
* Trained employees on standardized operations to maximize success.
* Evaluated performance regularly to ensure employee compliance. Provided feedba
ck to employees to maintain satisfaction and growth.
SALES MANAGEMENT
* Designed strategies to maximize sales.
* Increased sales by inviting clients to visit onsite to build confidence in pro
ducts.
* Gained a reputation for excellence that was cultivated through word of mouth a
nd assisted in growing sales.
STRATEGIC MANAGEMENT
* Developed short, stretch, and long-term business and project plans.
* Executed strategic plans through high performance staff.
PROFESSIONAL EXPERIENCE
FEDERAL RESERVE BANK, Atlanta, GA * 2007-Present
Senior Payment Processor
Play a key role in daily operations and payment processing. Meet rigorous daily
timelines in the efficient operation of a Check 21 and reader-sorter. Effectivel
y process remittances utilizing high-performance reader-sorter equipment. Identi
fy and settle discrepancies. Comply with the organization's processing policies
and procedures. Resolve equipment issues to ensure meeting processing and operat
ions targets.
* Earned the Birdie Award and the Focus Award for service excellence.
KWONKE PIERRE SIYA, MBA, Page 2

PROSTAFF INC., Atlanta, GA * 2003-2007

General Office Clerk
Logged and processed cases in collaboration with the Quality Assurance Departmen
t. Effectively handled case receiving and closing for the Hearing Unit; worked c
losely with disability benefits applicants. Completed filing, data entry, and la
bel printing, and pulled new cases. Sorted and opened incoming mail. Stripped an
d mailed out notices. Developed strategies to streamline operations and maximize
production. Played a key role in meeting project targets and deadlines.
* Identified an applicant attempting to defraud the organization. Earned recogni
tion for proving the applicant was attempting fraud.
PRE-PAID LEGAL SERVICE, Inc., Ada, OK * 2002-2004
Sales Manager
Cultivated client relationships and built new business. Successfully researched
and identified prospects to generate leads. Built instant rapport through cold c
alls and developed business accounts. Effectively presented products and gained
client business. Negotiated and closed sales. Built and maintained client relati
onships and managed accounts to ensure success.
* Earned a promotion from Independent Sales Associate to Sales Manager for gener
ating $60,000 in sales annually. Received recognition for outstanding production
and as one of the top sales performers out of 300 sales representatives within
the department.
FUNGA AF. INC., Marietta, GA * 1993-2002
Manager/Administrative Assistant Supervisor

Oversaw overall office operations through a top staff of nine. Trained and devel
oped office staff. Set rigorous expectations and ensured top performance by regu
larly monitoring employee activities. Created key materials in preparation of u
pcoming meetings with member representatives. Prepared invoices, correspondence
, and comprehensive documentation detailing trainers' payments. Administered sch
edules, tracked appointments, and maintained the office and training calendars.
EARLIER ROLE
PECA INC., Nyankunde, Bunia, Congo
Project Manager
Wrote the business and strategic plans for the project. Managed this complex pro
ject. Oversaw client accounts and handled customer service issues. Resolved situ
ations regarding renegotiation of contracts. Served as informational source for
customers. Handled marketing as related to contracts and ensured product availab
ility.
* Developed and executed strategies to control company asset losses; played an i
nstrumental role in the operation growing from 100 cows to 900.
EDUCATION
WALDEN UNIVERSITY, Doctor of Business Administration - Finance, Graduation Expec
ted 2012
AMERICAN INTERCONTINENTAL UNIVERSITY, Master of Business Administration, 2003
ISTB COLLEGE, Bachelor of Theology
TECHNICAL SKILLS
Hardware: IBM ThinkPad / Software: Microsoft Excel * Microsoft Word * Microsoft
PowerPoint * Adobe Acrobat Reader *