SAMUEL J.

QUINTA, MA
2855 Pinecreek Drive Ste. D-329 * Costa Mesa, California 92626
626-808-7370 * sq293508@westpost.net
LOGISTICS MANAGEMENT / SALES OPERATIONS
Accomplished management professional with exemplary logistics and sales experien
ce. Demonstrated success in inventory receiving, sales operations, customer and
vendor relationship management, project management, and administrative initiati
ves. Superb organizational and problem-resolutions skills enhanced with MA and a
ccomplishments in organization-wide operational and efficiency improvements. Mu
ltilingual in German and Spanish languages.

Supply Chain Management Logistics Operational Efficiency Sales Operations

Continuous Improvement Customer Relationship Management Vendor Relationship M
anagement
Project Management Revenue Growth Cost Reduction

PROFESSIONAL EXPERIENCE & PERFORMANCE HIGHLIGHTS

MCMASTER-CARR SUPPLY CO., Santa Fe Springs, California * 2004-2009
Industrial supply distribution company with over 400,000 items available to cust
omers in North America.
Sales Operations Specialist
Tasked with receiving and verifying inbound inventory in large-scale warehouse a
nd distribution facility. Liaised between shipping vendors and customers to ens
ure on-time delivery of orders. Hand-picked to participate in team charged with
resolving higher-level customer requests. Selected to oversee verification of c
ustomer information and improve order entry procedures.
* Project Management & Operational Efficiency: Reduced business-wide order entr
y errors 12% by managing operational project to verify accuracy and uniformity o
f customer information and instituting procedural standards.
* Customer & Vendor Relationship Management: Achieved 8.6% customer delivery co
st savings through cultivation of stronger vendor relationships.
* Operations Reengineering: Reduced department-wide inventory checking errors b
y 4% by creating expert teams of employees specialized in product categories and
promoting vendor focus strategies.
* Productivity Excellence: Consistently achieved 150% daily productivity in inv
entory receipts while maintaining exceptional accuracy.
* Communication: Elevated management-level communications by introducing and imp
lementing cross-departmental meetings to highlight daily productivity and operat
ional information.
MONTANINO TILE COMPANY, Provo, Utah * 1998-2004
Privately-held tile design and installation company serving residential and comm
ercial clients.
Manager and Installation/Design Consultant
Led and directed day-to-day management including business development, customer
service and relations, and project design and completion. Trained and supervise
d 5 employees.
* Strategic Partnerships & Revenue Growth: Delivered 30% increase in annual sale
s by forging partnerships with customer-facing retail tile stores.
* Cost Reduction & Avoidance: Shrunk inventory costs by 10% by instituting sele
ction procedures of material distributors and renegotiating supplier purchases.
Career Note: Additional professional background includes Sales & Leasing Consul
tant at NORTH HOLLYWOOD TOYOTA. Details on request.
EDUCATION
Master of Arts in Leadership and Organizational Studies
Azusa Pacific University, Azusa, California 2008
Bachelor of Arts in International Studies: Emphasis in Law and Diplomacy / Mino
r in European Studies
University Honors Program Brigham Young University, Provo, Utah 2003
COMMUNITY INVOLVEMENT / AFFILIATIONS
Young Life International Volunteer * Harambee Center Pasadena Inner City Youth O
utreach Volunteer
Fundraising Campaign Leader for Bangladesh Flood Victims * National Society of C
ollegiate Scholars
Sigma Iota Rho International Relations Honor Society