PHYLIS PRATT, PMP

19227 Hikers Trail, Humble, Tx. 77346

Home:(281) 812-4211
Cell:(248) 770-2325
Email: pp6de04a@westpost.net
Career Targets: IT Technical Project Lead, Business/Systems Analyst
Industry Targets: Financial, Energy, Manufacturing, Medical, Software
Additional Information: CAPM/PMP Certified
SUMMARY:
Information Technology professional with experience and success in leading techn
ical projects, performing business and systems analysis, technical writing and d
esigning/developing/implementing application systems for a variety of industry c
lients including Banking, Energy, Manufacturing and Medical. Recently relocated
to Houston with family.
Most recently employed with Comerica Bank (11 years) as a Systems Engineer/Proje
ct Lead. Able to perform effectively in high-pressure situations, build and sus
tain strong relationships with colleagues, and accomplish work objectives while
maintaining personal and corporate ethical standards.
CORE KNOWLEDGE & SKILL AREAS:
Relationship Building
PMI-Certified Project Manager
On-Time & In-Budget Delivery
Adhere to Metrics/Standards
Lead, Coach & Mentor Team
Business Requirements Definition
Application & Database Design
Technical Writing
Task/Project Estimating
Interpersonal/Communication Skills
Mainframe Application Development
COBOL/JCL/TSO/ISPF/DB2/CICS
Client Server Development
COBOL/VB/ACCESS/SQL/REXX
MS Office Suite/Lotus Suite
RELATED EXPERIENCE
COMERICA BANK, Auburn Hills, MI, 1998 - March, 2010
Top Regional Bank headquartered in Dallas, TX with primary operations staff in D
etroit.
Technical Project Lead, Business/Systems Analyst, Application Engineer
*Directed and Managed software system development and integration projects for a
variety of banking business clients including Global Technology, Commercial and
Retail Products, Corporate and Service Company. Worked closely with client bus
iness managers and key client SME's to identify and document Business Requiremen
ts and Technical Designs. Developed, tested, and implemented mainframe and clie
nt-server banking systems.
Selected Accomplishments:
*Led Project Teams to implement Disaster Recovery systems for 3 of Comerica's Cu
stomer-Facing applications, including Global Trade Web, Treasury Management and
ARP in October, 2009. The applications were designed, installed, tested and imp
lemented under budget and 4 weeks early to meet a government-mandated deadline.
*Led Project Team to successfully implement a web-based CourseMill eLearning app
lication in January, 2009 which replaced a legacy mainframe system and provided
significant cost savings for delivery of required training to Comerica employees
.
*Led SWIFT-related project initiatives to install mandated yearend updates and i
mplement a SWIFTAlliance Gateway component which expanded connection and interfa
ce capabilities. The SWIFT application is used for sending and receiving messag
es, including financial transactions processed between banks and other financial
institutions.
*Researched, analyzed, compiled and documented Business Case for an ASP replacem
ent (Proponix) for the Letter of Credit, Collections Processing and Global Trade
Web International Trade Services applications. The Proponix implementation was
begun in late 2009 and is targeted for implementation in early 2011.
*Designed, Developed, Tested and Implemented COBOL/SQL client-server components
for Letter of Credit and Collections Processing international applications. Imp
lemented a new Reconciliation application for the international client. Designe
d, developed and implemented a Liability Interface to the Recon application.
*Developed and Implemented mainframe changes for an AMTrust Treasury Management
application.
*Participated with Enterprise Project Management Methodologies (EPMM) team to de
velop components of a corporate-wide PM process structure and website. Particip
ated in Center of Excellence (COE) Focus Groups to define best practices for Tec
hnical Project Managers, including groups which defined WBS templates and Recomm
ended Behaviors. Participated in Comerica Association for Project Professionals
(CAPP) organization, which included attending quarterly meetings, participating
in presentations and serving on annual symposium organization committees.
NBD BANK, Troy, MI, 1997 - 1998
Senior Programmer Analyst
*Designed and developed COBOL/CICS/DB2 pricing systems to interface with AMTrust
vendor software. Prepared and presented system requirements, technical specifi
cations, and operations procedures. Prepared and executed test plans and script
s for unit, functional, and user acceptance testing to assure quality project de
liverables.
CHRYSLER CORPORATION, Auburn Hills, MI, 1996 - 1997
Senior Programmer Analyst
*Provided production support and enhancements for Chrysler's vehicle lease, defe
ct detection, and early warning tracking systems at the Chrysler Tech Center. O
nline systems were IMS/DB2 and CICS/DB2.
DETROIT MEDICAL CENTER, Troy, Mi, 1995 - 1996
Technical Lead/Programmer Analyst
*Led technical I.S. projects, including projects that delivered a Corporate Prov
ider Master DB2 database and a corporate system to handle processing of bad debt
accounts. Worked with I.S. project managers to identify requirements, procedur
es, and responsibilities. Developed project plan and assigned development resou
rces to project tasks. Defined and documented functional and technical specific
ations. Defined and developed interfaces to ancillary systems using DB2/COBOL/C
ICS.
GULF STATES UTILITIES, Beaumont, Tx, 1984 - 1994
Senior Systems Analyst
*Provided development and production support for manpower resource, payroll, per
sonnel, and benefits systems. Designed and developed CICS/DB2 online timesheet
system and components of an employee thrift plan system. Installed and supporte
d CICS shareholder recordkeeping system. Prepared and delivered management pres
entations.
EDUCATION & CREDENTIALS
Indiana University, Ft. Wayne, In., Major: Computer Science
Licenses/Certifications: CAPM and PMP certified through Project Management Insti
tute (PMI), March, 2009, current membership in PMI and PMI Great Lakes Chapter,
attend required ongoing training to maintain PDU requirements