Stephen A.

Shellenberger
720 South 82nd Street
Harrisburg, PA 17111
717-220-1939
717-824-2194 (cell)
ss6951f6@westpost.net
Job Position Opening
I am applying for the Assistant Manager/Director position at the
Harrisburg location.
Executive Summary
I have been in retail approximately nineteen years and has loads of
experience. I work with fellow employees and take care the
customers. I think of myself as very friendly, hard working, and
focused. I would be a great asset to your company.
Accomplishments
Going From Assistant Manager(Frozen/Dairy/Produce)
to Store manager
I was the assistant manager at the Rohrerstown Amelia' a in
Lancaster when they asked me to take over as store manager at the
Manheim location.
Employment
Amelia's Grocery Outlet Mechanicsburg, PA
Assistant Manager (Frozen/Dairy/Produce) 8/09 to Present
Instructed staff on how to handle difficult and complicated sales.
Executed daily operations of the stores sales.
Formulated pricing policies for merchandise, according to
profitability requirements.
Wrote, designed and produced documents to help the store run
smoothly for the store manager.
Estimated consumer demand and determined the types and amounts of
goods sold.
Was instrumental in ordering, assigning associates various tasks.
Examined merchandise to ensure that it was correctly priced and
displayed and that it functioned as advertised.
Trained and managed twelve at my current location as far as
finding prices, case cutting and stocking effectively and achieved
significant improvements in their productivity.
Reviewed inventory and sales records to prepare reports for
management and budget departments.
Established and implemented policies, goals, objectives, and
procedures for their department.
Established credit policies and operating procedures.
Supervised nine employees, scheduled work hours, resolved
conflicts, determined salaries.
Inventoried stock and reordered when inventory dropped to a
specified level.
Conferred with company officials to develop methods and procedures
to increase sales, expand markets, and promote business.
Successfully handled making sure I maximized sales with having
items fully store rotated. Rarely running low or out.
 Performed work activities of subordinates, such as cleaning and
organizing shelves and displays and selling merchandise.
Structured and maintained a system that will insure constant pack
out and working as a teams to achieve goals.
Hired, trained, and evaluated personnel in sales and marketing
establishments, promoting and firing workers when appropriate.
Examined products purchased for resale and received for storage to
assess the condition of each product and item.
Provided customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
Served on the safety committee for Amelia's Grocery Outlet. The
committee discussed ways we can keeps both customers and employees
safe.
Kept records of purchases, sales, and requisitions.
Restructured and improved ways of getting stock out to the selves
in a more timely manner.
Directed and supervised employees engaged in sales,
inventory-taking, reconciling cash receipts, and in performing
services for customers.
Responsible for making sure employees get items out the selves in
fast, effective manner to ensure maximize sales.
Assigned employees to specific duties.
Monitored sales activities to ensure that customers received
satisfactory service and quality goods.
Enforced safety, health, and security rules.
Planned and prepared work schedules and kept records of employees'
work schedules and time cards.
Amelia's Grocery Outlet
Manheim,PA
Store Manager 8/2007 to 8/2009
Sears Lancaster,PA
Electronics Associate 12/2005
Amelia's Grocery Outlet Lancaster,PA
Assistant Store Manager (Frozen/Dairy/Grocery) 8/2005 to 8/2007
Amelia's Grocery Outlet Manheim, PA
Assistant Manager (Frozen/Dairy/Produce) 3/2001 to 8/2005

Ollie's Bargain Outlet Harrisburg,PA

2nd Assistant Manager 9/2000 to 3/2001
Ollie's Bargain Outlet Lancaster, PA
Checkout Supervisor 6/1999 to 9/2000
Wal-Mart Lancaster,PA
Electronics Associate 6/1997 to 9/2000
Pet Smart Lancaster,PA
Stock Clerk 5/1997 to 8/1997
K Mart Lebanon,PA
Checkout Supervisor 7/1995 to 6/1997
K Mart Lancaster,PA
Layaway Associate 7/1990 to 7/1995
Stauffers of Kissell Hill Lancaster,PA
Stock Clerk 6/1989 to 9/1989
Education
Hempfield High School Landisville, PA
General Studies 1992
References
Bryan Good Assistant Manager (717)761-0600

Louis Morales Supervisor (717)421-0334

Craig Smith Accountant (717)653-0320