JOHN F.

STOKER
304 Kolbe Road
Westminster, MD 21157
(443) 745-2736
PROFESSIONAL SUMMARY
Senior Manager with over twenty years experience in management level responsibil
ities, broad technology portfolio and budgeting nuances in large complex organiz
ations. Project Manager experienced in managing, planning, scheduling and implem
entation of assigned Data Center Projects. Characteristics encompass diplomatic,
consultative, proactive, analytical, decisive, consensus builder, leader, and i
nfluencer. Demonstrated ability to multi-task and manage projects of varying co
mplexity. Manager that possesses strong oral and written communications skills,
with the ability to communicate formally and informally with senior management,
as required. Good personal computer skills in Microsoft Office and Project sof
tware. Supervise both staff and subcontractor resources in Commercial and/or Go
vernment environments, as well as recruiting and staff development. Seeking a po
sition that will utilize my extensive managerial style expertise in the followin
g areas:
- Project Management - Customer Interaction
- Data Center Management - Project Planning
- Oral/Written Communications - Multi-Task Management
- Personal Computer Skills - Facilities Management
- Budget Goals - Vendor Management
- Data Center Design - Staff Recruitment/Supervision
- Data Center Buildouts - Team Building
- Data Center Relocations - Training
- LAN/WAN Installations - Video Teleconferencing
- Nortel PBX Switch Administration
PROFESSIONAL EXPERIENCE
On all Projects below, I accepted full responsibility and accountability for the
project. I created and managed budget analysis and reports with regard to the
project. I created and managed the project plan and responsibilities associated
with the plan, obtaining approvals, tracking updating, reporting, etc. I ensur
ed the definition of roles and responsibilities across all team members involved
with the project. I developed resource plans and resource allocations. I serv
ed as the channel for internal communications. I had the responsibility for tea
m performance including the ability to hire/fire and/or compensate and reward al
l direct reports. I provided pre and post sales support to sales staff. I work
ed with customers to assure a high level of customer satisfaction.

Department of Defense, July 2004 - Present

Telecommunications Specialist
Serve as a telecommunication specialist in either the management or development
engineering areas with the following responsibilities: Review requirements, requ
est for changes, and the development of specialized communications projects. Pr
epare plans and develop concepts for the design and employment of specialized co
mmunications equipment. Coordinate with other members of the intelligence commun
ity on the long range plans for specialized communications capabilities. Analyze
 specialized communications and technology requirements and translate into techn
ical requirements which can be fulfilled either by the Government or commerciall
y obtained systems. Perform telephone installation and inventory. I have total
responsibility for the administration of the internal PBX (NOETEL CS1000) Switch
. Perform MACs (moves, adds, changes). Perform voice mail administration. Troubl
eshoot jacks/wiring. Identify telephone problems and/or delays for local areas
and offices, and present them to management. Respond to users' telephone inquir
ies concerning support requests, systems status, and network connectivity. Resol
ve telephone related problems. Identify sources and trends of technical problems
to prevent future occurrences. Train less experienced technicians. Schedule, s
etup, install and work with video imaging technology and transmission of video/d
igital imagery over a variety of telecommunications links.
Consulting Services, January 2002 - July 2004
Senior Consultant
* RFP review, proposal preparation, provided pre and post sales technical suppor
t. Determined personnel requirements and assembled technical teams and created
project schedules for completion of projects. Attended customer required status
meetings. Monitored projects for on-time schedule and budget. Scheduled and m
onitored required sub-contractor performance. Developed and maintained relation
ships with Customers. Reviewed completed cable plant documentation prior to c
ustomer presentation. Supervised on-site lead personnel.
Verizon Communications, July 1998 - August 2001
Senior Project Manager
Senior Project Manager responsible for:
* The DSG cabling division, developed new customer accounts, performed technical
sales and operations, responded to RFPs, managed infrastructure projects for cl
ient companies. Hired and compiled training program for staff technicians. Devel
oped and maintained relationships with Customers. Worked with Accounting in t
he billing process. Infrastructure environment included the completion of site
surveys, installation of CAT 3, CAT 5, fiber and video cabling, testing, accepta
nce, and the completion of the final Cable Plant documentation. Supervised a st
aff of twenty-six management and technical personnel.
* The total installation of a wireless LAN solution for 5,605 students within fo
urteen (14) Howard University dormitories. The project required the installatio
n of conduit, core holes, electric; coaxial cable, Ethernet, and fiber optic cab
les in each building. Utilized Cisco 4003 chassis with appropriate number of Gi
gabit links to support connectivity between the HUNet backbone. The links betwe
en each MDF and IDF were connected utilizing fiber connections between the Cisco
4003 and 3524 switches. Each dorm room gained internet access through utilizin
g the Cisco Aironet "340" access points.
* The upgrade installation of a Wide Area Network, consisting of (39) remote sit
es nation wide, to corporate headquarters in Washington, DC., from Frame Relay A
ccess Devices (FRADs) to the Cisco revolutionary Channel Interface Processor (CI
P).
* The total installation of a Wide Area Network connecting (40) remote sites nat
ion wide, via Frame Relay, to corporate headquarters in Richmond, Virginia. Sup
ply each remote site with an IP standalone terminal server; a SNMP managed Ether
net Hub and Cisco's new 2610 router, each with an internal 56K DSU.
Discovery Communications, February 1997 - July 1998
IT Facilities Manager
IT Facilities Manager responsible for:
* Computer rooms support for corporate site and six (6) remote sites nationwide,
which included construction/build-out, air conditioning, smoke detection/fire s
uppression, power/UPS, raised flooring, and equipment layouts. Planned and coord
inated the installation of a 225-kVA Liebert UPS system with 15-minute battery b
ackup at the corporate site, with the capability to support the entire Data Cent
er. Managed all infrastructure cabling.
* Responsible for all internal office electronic equipment relocations nationwid
e.
* Creation of Facilities/cabling RFPs and Project/Contractor Management.
WestComm Technology Group, Inc., September 1993 - February 1997
Senior Project Manager
Project Manager:
* Managed the de-installation, relocation/transportation, re-installation, syste
m and component testing, and the coordination and management of the data center
for the United States Agency for International Development to a new "SCIF" facil
ity in Beltsville, MD., including several varying subcontractors, the efforts of
all project technicians, as well as, all vendors. Equipment consisted of an IB
M 9121-311 mainframe, personal computers and associated printers. The system was
operational 15 hours ahead of schedule.
* Managed the Data Center relocation of the Navy Ships Parts Control Center in p
roviding services to plan, implement and manage the complete physical relocation
of the TEST BED system, which supports the Royal Saudi Naval Forces (RSNF) Proj
ect. The equipment consisted of an IBM 3090 180J/9377 processor and associated
peripheral equipment.
* Managed the relocation of all ADP and user equipment for the Pension Benefit G
uaranty Corporation (PBGC) from several sites to the new facility in Washington,
D.C. The equipment consisted the installation of a bridge IBM 3090-200E mainfr
ame, and the de-installation, transportation and re-installation of multiple min
i-computers, multiple local area networks and over 1200 personal computers.
* Managed the completion of NT compatibility testing for all personal computers,
Net Census and a physical asset inventory for the Pension Benefit Guaranty Corp
oration agency wide, Washington, DC and 13 remote sites.
* Managed the installation of LAN cabling (voice and data), via fiber optic and
CATV (broadband) media connecting to the base wide Local Area Network cable plan
t at the Coastal Systems Station, Panama City, Florida (U. S. Navy).
* Managed the de-installation, relocation/transportation, re-installation, syste
m and component testing, and the coordination and management of several varying
subcontractors for the Joint Chiefs Staff Support Center at the Pentagon.
* Managed the upgrade and installation of a ROLM 9004 PBX and ROLM 8000 SPBX pho
ne system, horizontal and station cabling consisting of copper and fiber at the
new Greenbelt METRO Maintenance Substation.
SETA Corporation, October 1992 - September 1993
Senior Technical Staff
Senior Consultant:
* Documented the characteristics of the current Financial Management Services (F
MS) communications systems including system objectives and services provided at
each Regional Financial Center.
* Supported the Internal Revenue Service (IRS) in the creation of configuration
management documentation to be utilized for controlling changes/updates to the C
orporate System Modernization Plan.
COMPEX Corporation, May 1989 - October 1992
Program Manager
Program Manager:
* Organized and directed all support services for all tasks and projects covered
by the Systems Operations Support Contract ($4 million over 4 year period) for
the Social Security Administration. Projects included start-up of two data cent
ers with IBM 43XX and NAS 90XX mainframes and upgrade of six data centers from I
BM 4341 to AMDAHL 5860. Also application conversions. Supervised a staff of tw
enty-two technical personnel and subcontractors.
* Managed the interim phase of the Intelligent Work Station LAN for the Social S
ecurity Administration across the country for 62 sites including site surveys an
d site certifications in preparation for Token Ring LAN installations.
* Organized, planned and scheduled all support services for all tasks and projec
ts relating to the downsizing of two Data Centers into one central Data Center f
or United States Customs.
Systemhouse, Incorporated, July 1983 - May 1989
IT Facility Manager
IT Facility Manager:
* Managed the 24/7, 365 day facilities, operations, systems backups, telecommuni
cations, hardware and software, systems programming, tape library, and help desk
of the main data center and backup site for the U. S. Secret Service ($13.5 mil
lion over a 5-year period).
* Managed and provided technical expertise for the computer room design, install
ation, operation and networking for the conversion and migration of two Secret S
ervice sites from Honeywell equipment to IBM equipment.
* Designed the initial back-up computer room layout, planned and coordinated pre
paration of temporary computer room facilities. Managed and analyzed hardware a
nd software problems. Managed a staff of 30 technical professionals.
* Upgraded eight (8) IBM processors to AMDAHL processors for the Social Security
Administration. Planned and coordinated the upgrading of six IBM processors at
the six Program Service Centers nationwide for SSA.
B. Green & Company, September 1982 - July 1983
Data Center Operations Manager
Data Center Manager:
* Managed the day-to-day 3-shift computer room facility and operation, which inc
luded the processing of internal accounting, including accounts payable, account
s receivables, payroll, inventory, and general ledger. Managed a staff of 27 em
ployees. Recommended and justified the replacement of two IBM printers with hi
gh-speed STC printers, which enhanced the print quality and netted the departmen
t budget $32,000 additional funds.
* Organized, planned and scheduled all support services for all tasks and projec
ts relating to the downsizing of two Data Centers into one central Data Center f
or United States Customs.
Perdue Farms, Incorporated, September 1981 - September 1982
Data Center Manager
Data Center Manager:
* Managed the day-to-day 3-shift computer room facility and operation, which inc
luded the processing of internal accounting, including accounts payable, account
s receivables, payroll, inventory, and general ledger. Managed a staff of 18 em
ployees.

Datatronic Incorporated, September 1980 - September 1981

Technical Support Manager
Technical Support Manager:
* Managed the planning and installation of hardware and software in the customer
s' facilities (independent insurance agencies) and provided on-going technical s
upport, which included the site preparation and installation of all phone lines.
Trained all on-site customer personnel in the system operation.
Atlantic Aviation Corporation, April 1970 - September 1980
Data Center Supervisor
Data Center Manager:
* Managed the day-to-day 3-shift computer room facility and operation, which inc
luded the processing of internal accounting, including accounts payable, account
s receivables, payroll, inventory, and general ledger. Supervised a staff of 23
employees.
EDUCATION AND TRAINING
Buxton University: Bachelors Degree in Computer Science
Vendor sponsored technical courses for the following:
Description
Nortel CS100 PBX, Call Pilot Voice Mail System, MITEL 2000 PBX, Repartee Voice M
ail System, Scheduling and Cost Control, Leadership and Management Skills, Manag
ing Projects in Organizations, Siecor Unicam Fiber Optic Installation, Cisco Air
onet 340 Operations, Intermediate Project 98 for Windows, Human Resources Manage
ment, Ortronics Open System Architecture, Microsoft Office, Word/Excel/Project,
Project Workbench, Timeline, Comten Front End Processor, IBM Mainframe Operation
al Principles, Project Workbench Principles, IBM Data Center Management, IBM Mai
nframes, , IBM Front End Processors, and peripherals, Comten Front End Processor
s, Miscellaneous PCs, Servers, Bridges, Routers, Hubs, and Modems.