Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Information Technology
Microsoft Office, Lotus Notes 6.0, Outlook 2000, Information Security Awareness,
Tivoli, Top-Secret, RACF, Top-Secret, TSO, CICS, & IMS, TPX, Control SA/iChange
Password, PICCT Database System, Computer Forensics, Lexis Nexis, Corporate Im
age Workstation, Newton Wire System, Loss Management, EDev, Rumba Mainframe, and
PDF Files.
CAREER HIGHLIGHTS:
*Gained hands-on experience in security field managing and maintaining accounts
and staff supervision.
*Recognized and awarded numerous times within the company for exceeding goals.
*Promoted within company several times for excellent performance reviews.
*Known to provide excellent customer service for going beyond the call of duty.
*Consistently maintained compliances and safety standards, as well as risk manag
ement.
*Supervised and trained employees and delegated work assignments to meet daily g
oals.
*Built excellent relationship with people at all levels including customers, co-
workers, and managers.
*Coordinated and managed various projects, while completing all projects on or b
efore the deadline.
*Served on various committees, participated in cost-savings and project enhancem
ent activities.
PROFESSIONAL EXPERIENCE:
Wachovia Bank, Charlotte, NC 07/2006 - June 2009
INVESTIGATOR
*Protect bank from financial crime exposure by investigating fraud referrals, ma
king inquiries, gathering evidence for analysis and present findings in support
of management's ability to make informed decisions.
*Detect and prevent fraud / losses by monitoring customers' activity in line wit
h their profiles, ensuring any new business meets the required standard while en
suring all legal and regulatory requirements are met throughout the relationship
.
*Identify suspect internal / external criminal activities, with a primary focus
on money laundering.
*Bank Secrecy Act and implement appropriate compliance risk management controls
to minimize and/or eradicate any loss to the bank.
*Maintain a positive, professional image that reflects well on the overall organ
ization; demonstrate ability to work well in a team oriented environment while m
aintaining ability to work and make sound decisions independently when necessary
.
Joyce McKinzie
Page Two
________________________________________
Wachovia Bank - experience continued
Transition Role Manager Consultant
Worked on the Platform Access Control segment of the Information Security Residu
al Risk (ISR3) program.
*Provided detailed technical expertise to Human Resource Management and CIO Repr
esentatives.
*Consistently supervised, tracked, and managed Technology Services and completed
projects in a timely manner.
*Cleaned existing excessive TSO access and established a sustaining process. Fa
cilitated and managed PAC processes and tools.
*Reported weekly metrics and data analysis to senior management. Worked closely
with IT and business personnel to conduct directly level platform access permis
sion review, analysis, and remediation.
Sr. Business Analyst Consultant
Conducted directory-level platform access permission review, analysis and remedi
ation, in conjunction with IT professional and business personnel. Provided det
ailed technical analysis documents, as directed by the project manager. Ensured
that requirements are fully analyzed and translated into designs which consiste
nt of across the technology platform and in alignment with overall direction, st
andards and guidelines.
*Served as a part of a project team accomplishing the project goals for request
account process, approved account process, provision account process, and report
/review account process.
*Demonstrated knowledge of and familiarity with industry laws and regulations ma
ndating information security and information risk management requirements e.g.,
HIPPA, Sarbanes-Oxley, GLBA, etc.
*Created conceptual and technical designs and assisted in implementing and testi
ng the designs into the production environments that enhanced production goals.
* Received certificate of appreciation from the Information Security Residual Ri
sk Project Team.
EDUCATION:
University of North Carolina, Charlotte, NC
GRADUATE CERTIFICATION PROGRAM - Information Security Principles & Practices Cur
rently Attending
Wingate University, Wingate, NC
Degree: Bachelors in Business Administration
TRAINING: Attended several training and seminar classes: Anti-Money Laundering,
Code of Ethics and Compliance, Information Security and Privacy, Information Se
curity Awareness, Access Control & Architecture, Measuring for Quality, Project
Management I, II, III, and Personnel Basics for Leaders, Business Management, Co
mmunication Management, Human Resource Management, Business Law, Winning Leaders
hip Skills, and Facilitation Skills.